How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for brakes
Clear ✕All 143 Google reviews tagged “Brakes” · showing 40
Richin’s were quick and efficient in getting my brakes and rotors done. Very reasonably priced compared to other places. Will continue to have work done there.
I was able to get in quick. They fixed my sqeaky brakes that have been driving me crazy! Also provided me with an estimate for something that will eventually need to be fixed, gives me time to plan ahead!
It was easy to make an appointment, staff in front welcomed me, service writers were knowledgeable, and their price was well within my budget. They'll be my new service center for my vehicle!!
Fast, courteous and good. Walking distance from the trax station.
Just got my brakes done on my F150. They feel flawless now. Got in next day and done by end of day with new brakes, rotors, and flush (which I all needed). Solid price for good work.
I prefer Richins to any other car repair establishment, including the car dealer. They are friendly, reasonably priced, experienced and above all, honest. I also appreciate that their front office is clean!
Friendly, knowledgeable and honest.
Integrity still exists! After taking my son’s car for what I thought would be a brake replacement, I was very happy to hear it was dust from not driving the car regularly. Other repair shops may have done the work and I would be none the wiser. Very thankful for the honesty of Richins.
These guys always knock it out of the park. Outstanding in their communication and promptness. They don’t take you for a ride and request unnecessary repairs. They do what needs to be done and their recommendations are spot on. I’ll keep coming back.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
My husband and I have been bringing our cars to Richins for years. They have always gone above and beyond with incredibly competitive pricing. They’ve helped us more times than I can count and we’re so grateful for them!
Clear communication, no games, high competence, great service.
Hunter is extremely kind and respectful, and goes into a perfect amount of technical detail based on what you ask. They also go out of their way to save you money. Best mechanic/shop I've ever been to.
We have been going to Richins Car Service for years with multiple cars and have always had a great experience. They give friendly, prompt service and take the time to explain repairs and options. So awesome to have a trusted car mechanic!
I am very happy overall about Richins Auto fixing our car. Very honest and fixed it quick! Their price is very reasonable. Definitely, will recommend it to relatives and friends! One very satisfied customer here. ❤️
AC recharge went great, fast, affordable!
The guys at Richins replaced the timing belt, serpentine belt, and water pump on my Acura. They charged about a third of what the dealers were asking. Job went well they did it for a bit less than the estimate. I love them!!
Great service an I trust the staff
This was my second experience with Richins Car Service and they did not disappoint. I had some strange vibration noises coming from my 4Runner and my brakes were grinding pretty bad. The shop called me several times to give me updates, and took extra care to ensure both issues were resolved. The price was fair,…
Amazing service
Great team at Richins, and they really take great care of their customers!
Phenomenal customer service!!! They explained my brake issue thoroughly and when I had more questions, they had a physical diagram in the shop to show me the mechanism and how it worked. Thank you Richins team! You guys are incredible to work with!
Honest and dependable.
They are very easy to work with, I will be taking my cars there from now on
Work was done well and the same day. They advised i didnt need brake pads which saved me some money. Always happy with their service
Moved about a year ago and this was the first mechanic I have visited in Utah. Went there because I thought my rear breaks were gone. Explain the situation, they were very nice, explained what the next steps were. They called me about an hour later explaining that the issue was not the rear, but the front breaks.…
Richins has the REAL experts with REAL experience. I've been other places that try to upsell or just do only what is asked. The Richins crew tell it like it is and simply give the straight truth. They just do the right things for the right reasons. HONESTY is what keeps me coming back for all my repairs on every…
A friend recommended us and we could not be more happy! Got our car fixed and gave reasonable estimates/ understandable explanations. Overall a great experience.
Upfront communications. Nice to work with a company that will tell you when a service is unnecessary.
They got everything taken care of in short order.
Amazing service and reasonable prices. I’ve been looking for a good mechanics shop and I have found it with Richin’s.
Aire compresor on my dodge ram, Nice work,
Fast diagnostic, well explained options, and a competitive price. Hunter is a great customer service rep., very thorough and knowledgeable. The owner, Steve, is the kind of guy you want to give your business to. He's very hands on, takes care of business, thoroughly, professionally, and fairly. I highly recommend Richins Car Service.
First time at Richins and it was a great experience. Excellent communication on repairs and pricing was fair and not overpriced. I will return in the future for any necessary repairs to my vehicle!
Richins is amazing. I’ve been taking my Subaru to them for 4 years now and the guys at Richins always do a great job. They are honest a fairly priced, they always explain clearly what’s going on and what my options are, and they respect whatever I decide to have done. They know their trade and I trust them to take care of my car!
Really enjoy doing business with these guys - very straightforward, fast work, good prices, and they do a great job.
It took me a while to find a good auto service company. When I came across Richins and saw his reviews on Google I thought I give them a try. It was one of the best decision I made. I like how honest and upfront they are with me and really appreciate the work they do on my vehicles. I would highly recommend them to anybody.
The kind of guys you search to work with. The Richins men don't waste time chatting and won't try to sell you anything you don't need. They are very direct and to the point. They have always treated me -(and those I've sent to them) with fairness and honesty. This business goes above and beyond. They helped me when…
Richins always does a great job for us. We trust them with all our card.
Once again…Richins is the BEST in the Auto Repair business! They are honest and do good work. I ONLY go to these guys for my automotive needs! Mahalo!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
