How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for electrical
Clear ✕All 45 Google reviews tagged “Electrical” · showing 40
Friendly, knowledgeable and honest.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
Great team to work with. They were recommended to me by a coworker. We had a check engine light come on. When they looked at it, the light didn't come on. They spent two days trying to diagnose it. They couldn't find anything wrong. They didn't charge me anything. They could have said "it's XYZ, that will be…
Great service, car runs like brand new. Always fair
I can always count on this shop to take amazing care of me. From the moment I walk in, they treat me like family—honest, friendly, and genuinely looking out for my best interest. They go the extra mile every time, whether it’s explaining repairs clearly, fitting me into their schedule, or making sure everything is…
Excellent service and helpful Explain my service and repairs so I understand Fair prices
Great service! I would recommend this business very strongly!
I recently was in Draper for a work project, and about 5 miles from my destination, my car started to misfire and lose power. I knew I wouldn't be able to safely return to Logan with the way it was running, so I did a search to find a mechanic nearby. Not knowing the area, I relied on reviews to see who had a…
The kind of guys you search to work with. The Richins men don't waste time chatting and won't try to sell you anything you don't need. They are very direct and to the point. They have always treated me -(and those I've sent to them) with fairness and honesty. This business goes above and beyond. They helped me when…
Once again…Richins is the BEST in the Auto Repair business! They are honest and do good work. I ONLY go to these guys for my automotive needs! Mahalo!
Have always provided superior service for my older truck. Great business!
Amazing service and interest in determining the problem with accuracy. They press the manufacture who paid for all parts and labor for my repair. It doesn't get any better than that!!
They did an amazing job at customer service and getting my car back to me in a timely manner. The service they performed was great and resolved the issue.
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
I had a great experience. They did a great job on my car and gave a me a fair deal on it.
Fast, friendly and good prices. I recommend them to all of my family.
I'll keep taking my cars here. They really cared about my budget and made a great job. Thank you!
Everyone at Richins was extremely interested in solving the problem with my car instead of just selling services, which is what the Dealers do. I would recommend them to everyone!
Always great to bring my car to a place I trust!
I’ve been coming to Richin’s for over 6 years and always find my way back. They are what a mechanics shop should be: honest and hard working mechanics who communicate. I’ve tried other mechanics/ dealerships and am never impressed due to the great service that Richin’s has installed for me as a customer. No one…
This is a great shop for honest reliable service at a good price.
Fast and efficient. Love their service ✅✅✅✅
When our fuel pump needed to be replaced we had towed our car to our go-to repair shop. When their estimate came back, we were a bit taken back by the cost, and decided to get a second quote from Richins after a fried recommended them. As suspected, their quote came back MUCH better and they were able to get us in…
Good customer service. The gentleman here are fun and friendly. We have been taking our cars here years now. They are honest and always take great care of us. I highly recommend taking your car here!
They diagnosed the multitude of problems I was having with my little Cavalier and had me back on the road the next day for a good price. Would totally recommend to friends and family!
Amazing group of mechanics! They won’t screw your over, they’ll tell you what’s up and if it doesn’t need to be fixed or replaced, they’ll tell you and won’t take advantage of you. They are honest and very quick with their turn over. I recommend them to everyone!
They have always treated me fairly and do great work!
Extremely happy with servise. Would definitely recommend to anyone
I won't take my car anywhere else. They are fast, great customer service, good prices, and do excellent work. Customer for 10 years now, and I'm so glad I heard about them.
My van had a difficult problem to reproduce and diagnose. No check engine light. They worked on it until it was fixed.
I heard from a friend that this place is pretty reputable, so a few days ago I decided to get my car towed in to get an engine diagnostic. I have gone to so many places in the last year and a half to figure out all that’s wrong with it and have either been scammed or had the absolute wrong things repaired. Overall…
Courteous. Knowledgeable. Professional. Honest. Went to this shop on a recommendation. Now I won’t go anywhere else, and I’ll recommend them to everyone that needs a mechanic they can count on. Great shop!
Richins is great! We’ve used them for years to service all of our cars. Fast, friendly, and effective. I highly recommend them.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
