How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for electrical repair
Clear ✕All 72 Google reviews tagged “Electrical repair” · showing 20
I would give Rich's F5 out of five they were able to fit me in immediately. They diagnose the problem, called and communicated what the solution was. They let me know upfront what it would cost. Anything that I needed to happen they called to see if it was OK to add that in. They had it finished when promised, and…
It was easy to make an appointment, staff in front welcomed me, service writers were knowledgeable, and their price was well within my budget. They'll be my new service center for my vehicle!!
Fast, courteous and good. Walking distance from the trax station.
Good solid service. Didn't oversell anything. Suggested other repairs that I declined and they were okay with that.
These guys do a great job always! Went above and beyond and will always have my business. They do great work and save you money where they can.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
We have used Richins for a long time and they always do a great job and give honest advice. We like to say Richins keeps our cars running!
Kelley was great, got my car in as soon as they could and had some of the best prices in town. Highly recommend!!!!
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
Great and prompt service! I was referred to this shop. They do great work!
Great service an I trust the staff
Great business, great customer care. Highly recommend this shop.
Great service, car runs like brand new. Always fair
They make your car repairs.....painless. I trust their work. THANK YOU.
Fast, quality service and fair pricing. I am very happy
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
Excellent communication, friendly, knowledgeable, and fair. I’m a garage junkie and I trust Richins anytime I have a problem outside of my skill set.
Kelly and team were very friendly and helpful in updating me on the details and progress of the repair. I'm sure they did a great job.
Always helpful to take care of our car problems promptly. Give us detailed info regarding repairs and cost. We've been with Richins for over 20 years.
Richin's Auto is hands down the best auto folks not only in town but the state of Utah. Knowledgeable, personal, trustworthy. Takes care of all our 4 vehicles! Kent, Kelly, Steve and Hunter!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |