How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for engine repair
Clear ✕All 96 Google reviews tagged “Engine repair”
I've been taking my cars to Richens for about ten years now, and they’ve never let me down. I really appreciate their honesty, great work, and fair prices. I highly recommend them and will keep going back whenever I need service. Thanks.
Quick fast and easy service with trained professionals who can diagnose and fix a problem quickly.
Richens Car Service. 7/24/26 Kelly, Kent, Hunter and the owner Steve do things right in my opinion. I know when I leave my vehicle in their hands they will use the right parts that will make your vehicle run the way it should for a long time. Their mechanics have many years of experience and all have stayed there…
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
I can always trust Richins to be honest, accurate, and affordable. They have a fantastic and knowledgeable team, and they are great at keeping me informed about the status of my car. I have never been disappointed with their service! Would definitely recommend them to anyone!
Great team at Richins, and they really take great care of their customers!
Kent was very compassionate and thoughtful throughout the process of getting my daughter’s car back up and running. I would recommend Kent 5 stars!
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
I had a Jeep that was overheating they correctly diagnosed it and fixed it quickly. No unnecessary fixes no trying to upsell. This is a shop you can trust. Definitely recommended!
Richins Car Service continually wins my business by being very honest. A potential bill of $600 was reduced to $200 by their ingenuity. I highly recommend this business.
Been going here for 30 years. Honest folks who do great work…and they make me laugh.
My Ford Explorer started dripping a little oil. The dealer told me it was my turbo and it needed to be replaced at a cost of $2,700 for just one of the two turbos on my vehicle. After some research online about turbos on Ford ecoboost engines, I knew I needed a second opinion from an independent mechanic shop. A…
These guys were recommended to me by a family member, and I’m so happy they did! All the work I have had done here has been phenomenal, and they never fail to make sure I get a good deal. If you want it done right, the first time, take all of your auto needs to Richins 👍🏼
These guys always take good care of me. They go above and beyond.
I started going to Richins Auto a couple years ago from a friend referrel. They have worked on both my car and truck a few times and I’ve always been pleased with the people, and the service they provide. They are quick and efficient at getting my cars fixed.
Richins Auto Service folks have been and continue to be our “go to guys” for a number of years maintaining my Jeeps ( 2—2014 & 2021 Grand Cherokee) and 2014 Mazda CRX 5. They are always friendly & helpful and their prices are very competitive. And of course their work is professional and well done.
Kelly and the team are 100% on board making sure I’m taken care of. Their work is top notch, the best in Salt Lake.
Clean shop! Tech was very kind and knowledgeable had the engine fixed fast and fixed right! Office staff went over all the issues and explained different options to make a plan for me to get back on the road. Thanks!
Kelly is awesome. He answered all my questions over the phone and gave me an estimate as well. He saved me money and double checked repairs a dealer told me were necessary only to find they were not needed at all. Richins has Customer for life!
We have used Richins for years. They are amazing. They work on all of my vehicles. I fully recommend them, and have to my family and friends.
great knowledge, excellent work. Always enjoy their friendly nature
At Richins I always get fair, friendly service.
Great service, fair price, and very professional.
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
I have used Richins Car Service for 17 years now. They have always been priced fair and never recommended unnecessary work to be done. Great costumer service.
These guys are fast with their work, and trustworthy with their service. Since finding this shop years ago, we have brought all of our cars here ever since. I highly recommend them for all auto repair and maintenance.
Very professional. Honest and competitive prices.
They were wonderful to deal with. Talked me thru every step of the way. Pricing was exactly what they told me ahead of time.
I’ve been coming to Richin’s for over 6 years and always find my way back. They are what a mechanics shop should be: honest and hard working mechanics who communicate. I’ve tried other mechanics/ dealerships and am never impressed due to the great service that Richin’s has installed for me as a customer. No one…
This is a great shop for honest reliable service at a good price.
Richins provides great service at an honest price.
I had a lot of oil leaks on my car. They were communicative, pleasant, and professional. They let me know what needed to be done, gave me my options and took good care of my car. I had a very positive experience. I will take my car here again.
This company is super professional and was half the cost of the dealership and twice as fast. I would highly recommend using them.
Went in for a misfire diagnosis with a truck. They got after it right away and learned it was a complicated problem. Long story short...after a thourough diagnosis to find the REAL problem, they reset some electrical components and with the computer and has seemed to fix the problem. Instead of jumping right into…
Great service, reasonable price. Found a new place for my aging vehicles.
They are really awesome and try to get the best deals for you, honestly would definitely recommend them.
Excellent service and quality!!!
These guys are amazing. My dad took his stuff there for years when I was a kid. Moved back to draper and knew they would be the same stand up guys my dad trusted. Dropped off my vehicle in the evening and by early the next morning had finished diagnostics and ready to get to work on it. Super friendly,…
Only straight shooters I’ve found in town. I’ve used these guys multiple times with multiple vehicles. Highly recommend.
I needed a battery and they fit me right in. I had a bid from another shop for some front end work and asked them for an appointment to do the repair as they would try to match the other shops bid. Imagine my surprise when they called and said those repairs weren’t needed. They totally could have done that work and…
My older VW Passat had a cracked oil pan and Richins was recommended to me. They replaced it quickly and for the quoted price without trying to push any “extras”. I’ll definitely be back the next time I have an issue.
This place is the worst! We brought it in expecting what was wrong and told the mechanic what we figured it was. We were expecting him to run a diagnostics or some thing but he literally just told us the exact same thing we already knew and still charged us $120 to have it in his shop for two minutes!!! Such a joke
They diagnosed the multitude of problems I was having with my little Cavalier and had me back on the road the next day for a good price. Would totally recommend to friends and family!
I went to another place who didn’t do the service I needed and they recommended Richins. We were traveling out of town when the belt broke. No power steering, no AC, engine over heating. I thought we were sunk. 2:00 on a Friday, no place to stay and we end up at at an unknown repair garage. The front desk was…
Great work for a much better price than quoted from the tire store.
They got me in w/out an appointment and repaired my Landcruiser quickly. Kelly and the team were great to work with, very nice and professional and they did a great job, at a great price. I would highly recommend Richins and will be use them whenever I need service on our autos.
Amazing group of mechanics! They won’t screw your over, they’ll tell you what’s up and if it doesn’t need to be fixed or replaced, they’ll tell you and won’t take advantage of you. They are honest and very quick with their turn over. I recommend them to everyone!
I am a happy camper. This is my first time using Richins, but it won’t be the last. I went in pretty sure that I needed a power steering pump. I even told them that, but they determined that it was just the belt. A lot of mechanics would have just replaced the pump. They saved me hundreds and most importantly I…
I was recommended this place by a friend and they did a great job. Didn't try to upsell me on anything.
I have taken our cars to Richins for years now. After relocating from Atlanta, it was important to find a car repair service that we trust. Richins was referred by a coworker/friend who is a long time Draper resident.
These guys are the absolute best. I've never been to a better shop. They do what they say, on time! Each time I've been there my estimate ended up higher then the end price. They now service all 3 of my vehicles and as I buy new ones I'll be sure to bring them here for anything I need. Trust is a hard thing to…
They were reasonably quick and didn’t force 20 different things on me. Just fixed what was broken, checked to see if there was anything else, and told me I was good to go. Very complete and friendly service and a very reasonable price
They were all so lovely and funny, my sister is a friend of many of the guys at Richins and I’m so happy she recommended them. Especially Kelly and Kent were true characters making my experience memorable. Although the gentleman that was working on my head gaskets at a machine shop took about a week longer than…
I'd just like to say that I am not a car person, I own a really old beat up car with a lot of problems. Usually, trying to do maintenance on my car leaves me in the dark and I'm unsure and hesitant on what my options are or what I should do. I am really really really glad I chose Richin's as the place I go to for…
They were able to get my car in right away and it was fixed the same day. I was grateful they were able to give me a ride to and from the shop. I’ll definitely bring my car back here for any future needs.
Excellent treatment. Kept me informed of every problem found with detailed information Provided proof of parts causing problems. Provided cost estimates for repairs. Very Knowledgeable. Repairs completed in good time and as promised. I will recommend them and use them again if necessary.
They were responsive, communicated well, and kept me updated. The time it took for repairs was more than impressive!
So glad we found this place! Classic Photo Booth is a vintage-style photo booth rental service serving the Salt Lake City area, and we rely on our vans to be on time and always functioning optimally. SIMPLY PUT: This is your new auto repair shop. They are fair, trustworthy, and do a great job! Look no further. This is the place.
Diagnosed mystery problem at a great price
I had a pretty bad exhaust leak coming from the exhaust manifold as well as a check engine light throwing with a sensor or air leak. This was a job I was going to tackle myself but had a change of heart because there were three broken bolts on each side that needed to be extracted as well. Both sides needed to be…
Was referred to Richins by a friend of mine, who had recently had his engine replaced. These are good people, very friendly and honest. I will definitely by back... Thank you Steve, Kent and everyone there.
I first took my truck to another service. They told me that there was too much dirt under my truck to do a fog test of the gas tank. Richins checked it out and replaced the vacuum canister and solved the problem. He also replaced the battery solving yet another issue. I got a call to pick it up hours before I thought I would. Price was right.
Richins is great! We’ve used them for years to service all of our cars. Fast, friendly, and effective. I highly recommend them.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
