How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for exhaust
Clear ✕All 28 Google reviews tagged “Exhaust”
I was very impressed with them. They did everything possible to help me, including shuttling me home while they worked on my car. Thank you.
Friendly and informative. Great work.
I came to Richins because multiple people in my neighborhood recommended them and said they’ve been using them for years on multiple cars. My ford explorer failed its emissions test and richins got us in and fixed it for $200 less than what the dealership had quoted me. They also noticed my tires were getting old…
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
Excellent, friendly service! I always feel like I am treated fairly and repairs are always done right! Great to have a local repair shop you trust. Richin’s is the best!!
Quite simply, Richins Rocks! Never over-diagnoses problems. Honest. Fair. A great shop to work with that does a top notch job.
I recently moved to Salt Lake City and was looking for a trustworthy mechanic. Richins exceeded my expectations. From the start, they took the time to listen—spending nearly 10 minutes on the phone with me as I explained the issues I was noticing. They clearly outlined what they would check, kept me updated with…
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
I have been going to Richins for the last 15 years. Have always received great service on my vehicles. Kelly, Kent and the rest of the team are very honest and trustworthy.
They do a great job. Costs are exactly what they should be. Trustworthy. I've been back to them many times and each time they are fair, knowledgable, and fast.
I'll keep taking my cars here. They really cared about my budget and made a great job. Thank you!
Honest and fast.
I have 100% trust and confidence in Richins. They’ve been the only ones to touch my Toyota RAV4 since I bought it in 2007. I love Richins.
I have been taking my vehicles to Richins and Draper for years. The first time it was convenience of location, but ever since I would drive across town for these guys. They are always straight up and square with me. This past time they pulled my Challenger into the shop, pulled diagnostic codes, and found the…
From the initial phone call, the service felt honest and efficient. The frequent communication was also very refreshing.
Highly recommend these guys. They are very straight forward and I have not been able to find a mechanic that compares. It is worth driving from West Jordan to make sure my vehicle is taken care of and I’m not take advantage of.
Good place fast service at reasonable price
My favorite shop in the salt lake valley. Their customer service is second to none. I almost look forward to bringing my cars in for repairs. They are very thorough with testing/diagnostics and upfront about cost. I’m sure you could find cheaper service elsewhere, but nobody else is as knowledgeable and efficient as…
Fast and efficient!
As new residents to the area, this was our first time to Richins. We chose them based on the good reviews they had on line. They accurately diagnosed our problem, and fixed it at a price slightly less than I expected going in. I was very pleased with the successful fix, the fair pricing, the good communication…
These guys are the absolute best. I've never been to a better shop. They do what they say, on time! Each time I've been there my estimate ended up higher then the end price. They now service all 3 of my vehicles and as I buy new ones I'll be sure to bring them here for anything I need. Trust is a hard thing to…
Richin’s car service goes above & beyond in ensuring every part of your vehicle has been properly maintained or just needs some fine tuning. I took my Passat in for an oil change & they drained, cleaned & changed the filter also rotated my tires. Kent is extremely knowledgeable and finds the best solutions to meet…
I had a pretty bad exhaust leak coming from the exhaust manifold as well as a check engine light throwing with a sensor or air leak. This was a job I was going to tackle myself but had a change of heart because there were three broken bolts on each side that needed to be extracted as well. Both sides needed to be…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
