How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for general repairs & maintenance
Clear ✕All 320 Google reviews tagged “General repairs & maintenance” · showing 240
These guys are great, honest, friendly and located in a super convenient area! Kelly looked over a new used car I just purchased and gave a better summary of the car than the pre-purchase inspection I paid for somewhere else. He did it as a courtesy while he was doing some work I brought it in for on the CV axle…
I've been taking my cars to Richens for about ten years now, and they’ve never let me down. I really appreciate their honesty, great work, and fair prices. I highly recommend them and will keep going back whenever I need service. Thanks.
Great service.
Dependable, reliable and knowledgeable about all aspects of automotive maintenance and repair!
I was referred to Richins Auto via a family member and I’m so happy I was. They are kind, honest and fun! They explained exactly what needed to be fixed and made sure I understood before moving forward with the job. The work was completed in half a day. I would recommend these guys to anyone!
Felt like I was walking back into the 80's 90's mechanic garages that I grew up experiencing. Really nice guys. Felt like honest work
As always the best honest vehicle repair shop in my 75 years have gone there for about 30 years
They were great people to work with and I had no issues at all. I would recommend Richins Auto.
I've brought my vehicles here multiple times and its always been quick and easy. If I could leave 6 stars I would. Kent took care of me and Kelly is always a blast to chat with.
Love this shop! They treat you like family ❤️
Friendly, knowledgeable and honest.
Hunter was extremely efficient in getting my car serviced. Excellent and thorough service!
Always a great experience. Friendly staff and easy to work with. I would highly recommend Richin's to anyone.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
My husband and I have been bringing our cars to Richins for years. They have always gone above and beyond with incredibly competitive pricing. They’ve helped us more times than I can count and we’re so grateful for them!
We have used Richins for a long time and they always do a great job and give honest advice. We like to say Richins keeps our cars running!
They did a great job on my vehicle. Diagnosed quickly and precise, took me through the entirety or repairs and were very professional. Highly recommend!!
My family have used Richins for many years, they are honest and reliable and always give the best service.
We’ve used Richins multiple times for our vehicles. They are our go-to repair shop for great service and we feel that they go the extra mile at a fair price. These guys are great! Highly recommend them for auto repairs.
My go to for maintenance and fixes for my car. Honest and care about giving you a good service.
Great service! Completed quickly and expertly. Friendly and helpful! Thanks
Richins is the place I go for all my cars needs. I will be back with all my other cars! They took care of the oil and checked everything else on my daughters Chevy Trailblazer! Thank you! 🙏🏾
Hunter is extremely kind and respectful, and goes into a perfect amount of technical detail based on what you ask. They also go out of their way to save you money. Best mechanic/shop I've ever been to.
Richens Car Service. 7/24/26 Kelly, Kent, Hunter and the owner Steve do things right in my opinion. I know when I leave my vehicle in their hands they will use the right parts that will make your vehicle run the way it should for a long time. Their mechanics have many years of experience and all have stayed there…
We have been going to Richins Car Service for years with multiple cars and have always had a great experience. They give friendly, prompt service and take the time to explain repairs and options. So awesome to have a trusted car mechanic!
These guys are fantastic! We brought them a real head scratcher of a car and they stuck with it until it was figured out. They are our go to from here on out!
I am very happy overall about Richins Auto fixing our car. Very honest and fixed it quick! Their price is very reasonable. Definitely, will recommend it to relatives and friends! One very satisfied customer here. ❤️
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
Richins is the best! Their technicians are first class and always do great work. I recommend Richins to everyone!
Great and prompt service! I was referred to this shop. They do great work!
We love Richins! They are always courteous on the phone & work us in quickly. We trust them to do the best work possible at a very fair price. They have never disappointed us. We highly recommend them and appreciate their kind & friendly service. Best place ever!
Great service an I trust the staff
This was my second experience with Richins Car Service and they did not disappoint. I had some strange vibration noises coming from my 4Runner and my brakes were grinding pretty bad. The shop called me several times to give me updates, and took extra care to ensure both issues were resolved. The price was fair,…
Great communication. Very helpful explanations regarding the problem and what needed to be fixed. Much faster service than any other place we’ve used in the past.
Great service, car runs like brand new. Always fair
Told me exactly what was going on and gave me the best advice for my car!
I am extremely pleased with the service. Professionalism and personal rapport i received dealing with Hunter and Kelly! The work on my vehicle was done thoroughly and in a timely manner. I want to give a big shout out to them!!! Thank you Richins!
This was my first time using Richins. They are friendly, responsive and extremely competent. It was refreshing to see how they work in my favor to avoid necessary work and expense. They have earned our future business for all of our cars.
Work was done well and the same day. They advised i didnt need brake pads which saved me some money. Always happy with their service
Richins was solid! Easy to communicate with, best price I could find, and they got my alternator replaced the same day. Kelly was great to work with.
They make your car repairs.....painless. I trust their work. THANK YOU.
Richins has the REAL experts with REAL experience. I've been other places that try to upsell or just do only what is asked. The Richins crew tell it like it is and simply give the straight truth. They just do the right things for the right reasons. HONESTY is what keeps me coming back for all my repairs on every…
Prompt, accurate, and professional service. The price beat the dealership by at least 25%.
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
Richins is the only place we take our vehicles for care and maintenance. We have sent friends and family to Richins when auto care was needed. We will continue to work with and refer friends to Richins.
I have been taking my cars to Richins for years. It is always fixed correctly. I have an older car and they were honest about what repairs I should or shouldn't do to keep the old girl running for another year. I just wish I could find someone who could do the same thing for me, the other old girl.
They got everything taken care of in short order.
Great, friendly staff, who make me laugh and provide great communication! This is my second visit to Richins, and I will continue coming for service and repairs!
functionality check/ inspection on front, passenger side brake caliper.
This is the second time I used Richins and it was a very pleasant experience. Clean, friendly, professional and efficient. They did exactly what they said they would do and it is cheaper than the dealer. I will definitely use them again.
They are the best!
I've been here a few times. They've always been helpful and the prices are fair.
I found Richins almost 3 years ago when we moved here and they've had all of our business since. I hated using the dealer because most times I need something repaired and not replaced, which is all the dealerships can do. These guys are fair and do great work.
I can always count on this shop to take amazing care of me. From the moment I walk in, they treat me like family—honest, friendly, and genuinely looking out for my best interest. They go the extra mile every time, whether it’s explaining repairs clearly, fitting me into their schedule, or making sure everything is…
Kelly is awesome! He communicates well and provides clear descriptions of what was done and why. We will always go back!
Straight shooting evaluation on a Dealership’s (fictitious) repair quote. Just saved myself $2,700! Happy day for me!
Richins team was fast and affordable. I was really nervous about taking my truck to a new mechanic but felt like I was treated fairly.
Honest, quick and helpful. Reasonable pricing. Good work
Been going here for 30 years. Honest folks who do great work…and they make me laugh.
This group continues their great professional service--prompt scheduling and completion and pleasant to work with!
They are always friendly and happy to see me! The work is always done when promised and they fix it right the first time!
Fast and professional.
I took my truck to the Ford dealership and they said that they fixed the problem with my four-wheel-drive IWE, only to find that the problem recurred. I called the dealership and they told me I’d need to leave it with him for three days for them to try to fix it and would charge me again. I took it to Richins Car…
Fantastic repair shop you can trust! Hunter was great to schedule our car for troubleshooting issues, and kept in touch with me throughout the process of the repairs. This family owned shop is now a reflection of the original owners values and work ethic. Thank you guys
Kent and Kelly are in the top 5 of Utah auto mechanics. Their diagnostic and repair skills are excellent. The fair and reasonable repair price they quote when a customer drops off the car, is many times less than when the repair or service is completed. I’ve had the privilege of using their services for over 30…
They are so great. We got quotes from several places. They were the best price. They found the problem and fixed it. Another place wanted to sell us new tires instead of the axle. Our tires were only two years old I feel they are honest and do a great job.
Excellent service and helpful Explain my service and repairs so I understand Fair prices
My Ford Explorer started dripping a little oil. The dealer told me it was my turbo and it needed to be replaced at a cost of $2,700 for just one of the two turbos on my vehicle. After some research online about turbos on Ford ecoboost engines, I knew I needed a second opinion from an independent mechanic shop. A…
My car is older and Richins has been servicing it for most of its long life. Keeps it going and running smooth. Always trust for repairs to be done timely and accurately. Such a friendly staff to work with too!
These guys were recommended to me by a family member, and I’m so happy they did! All the work I have had done here has been phenomenal, and they never fail to make sure I get a good deal. If you want it done right, the first time, take all of your auto needs to Richins 👍🏼
Really enjoy doing business with these guys - very straightforward, fast work, good prices, and they do a great job.
These guys always take good care of me. They go above and beyond.
So glad my friend recommended Richins! They saved me so much money! The dealer wanted to charge me thousands for the wrong issue and Richins found the real problem and fixed it for a fraction of the price. These guys are upfront and honest and so great to work with!
I recently was in Draper for a work project, and about 5 miles from my destination, my car started to misfire and lose power. I knew I wouldn't be able to safely return to Logan with the way it was running, so I did a search to find a mechanic nearby. Not knowing the area, I relied on reviews to see who had a…
Checked over the car after it had been sitting for years. Called and discussed the findings then fixed what needed to be done to make it safe and reliable. I'm very pleased with the way I was treated and the work that was done.
Richins Auto is fast and they are very honest. Very Honest and fast!!
Kelly and the team are 100% on board making sure I’m taken care of. Their work is top notch, the best in Salt Lake.
I have gone to Richins for years. They are always efficient and reasonable. Never had a problem with their work and service.
It took me a while to find a good auto service company. When I came across Richins and saw his reviews on Google I thought I give them a try. It was one of the best decision I made. I like how honest and upfront they are with me and really appreciate the work they do on my vehicles. I would highly recommend them to anybody.
These guys are honest and provide good value. Getting your car repaired can often be a huge gamble but these guys are amazing. Straight shooters, excellent at what they do and really good people to boot. I highly recommend you use them if you are in need of automobile repairs or maintenance.
As always the best repair service in Draper
These guys are so awesome and friendly and they always treat me fairly. They are also very trustworthy and do a great job. My vehicles are in good hands with these guys. Thanks Steve and crew!
I love taking my car to these guys! As a woman I feel comfortable asking them questions and getting their opinion on things.
I truly trust the work that Richins does on my vehicle. Their prices were well under what the dealership quoted me and they got me in and out in 1 day. They use quality parts and always communicate with any issues, questions, or concerns before doing any additional work. I always recommend them to anyone who needs work done on their vehicles.
great knowledge, excellent work. Always enjoy their friendly nature
We love this auto shop. They are ALWAYS so kind. We have been using them for many years, and they are honest and fair with their pricing. Just had a lot of work done on the car, and when they had to call to tell us it would be more than originally quoted, tried to give us discounts to offset the cost. Won’t take our…
Amazing service and interest in determining the problem with accuracy. They press the manufacture who paid for all parts and labor for my repair. It doesn't get any better than that!!
They were fast and reasonably priced, took my car in in the morning and had it back that night. Would recommend!
At Richins I always get fair, friendly service.
Job was done according to how they quoted me and in a courteous and timely manner. I recommend Richins to others and would come back for future vehicle problem.
I have been coming here for 6 years after someone else told me about this place. I have always been very happy and will always keep bringing my vehicles here . Very honest with me. , prices are very fair and i recommend very Highly.
My old girl had some much needed work to be done! Talkin about my truck! Not my wife... she’s perfect... My first time taking a vehicle to Richins and they were great! The communication was awesome. They broke down the price of the repairs and labor before they did the work so there was no surprises. They were fast…
Richins always takes good care of me.
Got me in within a couple of days of my call and was able to diagnose and repair my a/c the same day. Friendly and good communication. Long time Draper resident is thankful for this longtime Draper business.
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
These guys are always honest and communicate well!
Honest, personable, and thorough. Worth the drive.
Been using Richins Car service for over 5 years now. Only place we take our family vehicles now. Great communication and trustworthy people. Always a comfortable experience. Curtis Wilson
Took me in right away and had my car fixed in a day
Thank you, Thank you, Thank you. I have been going to Richins for a few years now after having a few bad experiences taking my car to the dealership shop. This shop cares about their client's, they’re honest, and take pride in their work. Every time I have car trouble they get my car in quickly and it is usually…
Richin’s is a great place to take your car for service. The guys here are honest and they know what they are doing. Highly recommend.
Richins always does a great job, much appreciated for getting my truck done quickly and doing work for my parent’s vehicles as well. 5 Stars!!! **Another quick turnaround in my truck before the weekend ❄️🙌🏼❄️
I have been taking my car to Richins for several years! They are honest, fairly priced, and efficient! I would highly recommend their services!
I won't go anywhere else but Richin's! I don't have time to worry about car repairs, but Richin's let's me drop off my car, they call with the estimate and ask for approval, then let me pick up the car after hours with a perfect car and detailed receipt. They've never tried to oversell their services, which will keep my family and I coming to Richin's.
I took my car in with an oil cooler issue, they were VERY knowledgeable and were able to fight the warranty company on part coverage! They are quick and super nice. They have fair prices and are able to break down the costs and explain it well. I will always take my cars here from now on!
Extremely helpful courteous and professional
Richins is awesome, I’ve been going there for awhile and several family members as well. They always fit me in and get my vehicles fixed quickly. They communicate with you every step of the way and are very reasonable with their cost estimates. I highly recommend them.
Richins is great! They are professional and do a great job.
GOOD SERVICE. VERY FRIENDLY. HONEST & THOROUGH IN WHAT THEY TELL ME & WHAT THEY DO. I WOULD RECOMMEND THEM FOR ALL YOUR CAR'S SERVICE NEEDS.
These guys are fast with their work, and trustworthy with their service. Since finding this shop years ago, we have brought all of our cars here ever since. I highly recommend them for all auto repair and maintenance.
Work was done on time and within budget very professional, very courteous
The team at Richins was fast to get my car in and fixed and most importantly friendly with excellent customer service. CS is rare to find in a car repair shop so I will definitely be back when I need one of my cars serviced or repaired. Goodbye dealership service department. I found a place I can trust.
Richins are great. Our go to guys.
Very upfront about what they needed to do and what the costs were. Very quick and had good communication about time frames.
Super honest and nice people!
I had a service performed on a water pump for our car, the set up for the car’s water pump is very difficult to handle. Richins Car Service was very helpful through the whole process, they kept me updated on the info and completed the work quickly. I would strongly recommend using them.
I have been going to Richins for the last 15 years. Have always received great service on my vehicles. Kelly, Kent and the rest of the team are very honest and trustworthy.
Super nice employees and got my car serviced quickly. I’ll definitely be coming back here if my car has any other problems !
Richin's is always honest and fairly priced. These guys have earned my business by being upfront and reasonable. They are always willing to explain what work they have completed and always greet me with a smile. I have used them for car maintenance for the last 10 years.
The guys at Richin’s are always kind and helpful. We trust and appreciate their service.
Great job as always.
Highly recommend, they were quick, efficient, very informative, and kind.
Going to Richins is like taking your car to your favorite uncle. I love these guys.
Very professional. Honest and competitive prices.
Needed to do my 60,000 mile tune up and they did it at a very agreeable price and really did a great job, the transmission shifts so smoothly now and the breaks feel so good. I really trust Richins with all my car needs
My truck was leaking so I took it to the dealership they told me many things needed ti be replaced and was around $5,000. I take it to Richins and it was only the water pump for very cheap. Found it and got it done within hours. Incredible place will be bringing all my vehicles here from now on.
Awesome!
They were super helpful and didn’t try to sell me on things I didn’t need, they actually talked me out of things I thought I needed. Easy to work with and we’re much cheaper than the dealership I had taken it to earlier.
One of my wheel studs needed to be replaced after a tire rotation at a different business. It was completed within a couple of hours of dropping it off at Richins. They were very friendly and the waiting area was nice and clean. I knew I was due for an oil change and one of my door actuators needs to be replaced.…
Guys here are straight shooters and did a great job doing the laundry list of maintenance and repairs that I had accumulated. Since I was doing so much they worked with me to make the price even more affordable.
Honest and fast.
Great management and up front, honest service! Repairs were made within the same day.
Honest and quick repairs, Richin’s is the only shop i trust going to
Real good service, they are really experienced and explain you at a very understandable detail what they need to fix (or test before fixing), besides you can do many things to maintain your car in the same place. Prices are within the market as well, so my maintanance was affordable
Richins has been so great to work with! After being told by the dealership I needed multiple expensive repairs, Richins looked over my car and told me what actually needs to be done, what is under a time restriction and what we can pace out over time and just add on when I get oil changes. I appreciate their honesty…
It is always so difficult to find a car repair place that is honest and treats you fair. I have gone to Richins for the past 20 years. I trust them and they do great work.
I called Friday morning and spoke with Hunter and told him my car needed a belt replacement. I only moved to Draper from out of state a year ago and didn’t know a place I could bring my car to. Richins definitely came through for me and had the belt replaced the same day which saved me big time heading into the…
They got me in same day when most other places had a five day wait. I have a 98 Ford Windstar with 168,000 miles. They changed all six spark plugs, retooled stripped threading, and changed the ignition wiring. I was in and out in a day and a half. They even stayed about 15 minutes after closing so I could pick up my…
Honest and genuine people
I’ve been coming to Richin’s for over 6 years and always find my way back. They are what a mechanics shop should be: honest and hard working mechanics who communicate. I’ve tried other mechanics/ dealerships and am never impressed due to the great service that Richin’s has installed for me as a customer. No one…
This is a great shop for honest reliable service at a good price.
Though Richin’s has been super busy lately, they were able to make sure my vehicle was taken care of. They were transparent and honest about costs and repairs and even rotated my tires without being asked. Much appreciated!
I had heard great things about this place before going, but I still thought I was going to get over charged for poor service. This couldn’t have been further from the truth! After assessing my vehicle’s issue, they did the following: 1. Provided a thorough explanation of the issue in a way that a normal person could…
I have 100% trust and confidence in Richins. They’ve been the only ones to touch my Toyota RAV4 since I bought it in 2007. I love Richins.
They were fast and affordable. We have used them many times over the years and will be back for future repairs.
Super friendly people and great service.
Amazing place!! Dropped my car off at 7:30am and got it back by 3pm!! Fastest turnover of a car I have ever had done! My car needed some repair on the coils and they did an amazing job and at an amazing price! I honestly was expecting it to be 2 to 3 times more than what they charged me. I will be going here for a long time!!
Richins provides great service at an honest price.
I’m always worried when going to a new shop (new to me). These guys were great. Fast, fair cost and honest about the repairs needed. Thanks!!
Highly recommended. I've used their services for several years on a few different vehicles. The price, speed, and quality of the service keeps me coming back even though I've moved farther away and have closer options.
They were efficient, honest and fair priced. They did good work.
Very honest, professional, and work was completed in timely manner. Highly recommend Richens
They are amazing, they are fast precise and amazing overall I got my car in for a whole fuel issue, they got it fixed in an hour! Amazing people to work with too
They were very knowledgeable and very professional. They were very helpful and finished in a few hours. If your looking for a honest affordable mechanic I would recommend the guys at Richins.
I have been taking all our family vehicles to this business for years. These guys are straight shooters. They repair what is needed, do it timely, and at a fair price. Visit these guys with confidence they will do a great job on your vehicle.
I highly recommend Richards Auto to anyone that is looking for an experienced and honest mechanic. I spent 5 hours and $500.00 trying to fix an issue with my car and I still wasn't able to address the issue. I took my car to Richards Auto and the gentleman behind the counter listened to my car for 30 seconds and he…
This place rules. Finally a mechanic you can trust!
I have been going to Richins for years and they always do the best work. This last time I had an issue with my splash guard and instead of ordering me a new one they figured out how to reattach it and save me some money but also fixed my car! Highly recommend.
Our Honda Odyssey had a number of issues when we brought it in to Richins and we feared the worst. They were able to quickly diagnose the issues and were very straight forward with information and their recommendations. The repairs were also very fast and there were no hidden bombs dropped on us when we got the…
Richins has earned my trust over the last 3-4 years. I trust their knowledge and their honesty. They provide quality work and recommendations. They don’t upsell to make a quick buck. Their prices are fair, and they care about your business. I wholeheartedly recommend them for all of your car needs.
Highly recommend these guys. They are very straight forward and I have not been able to find a mechanic that compares. It is worth driving from West Jordan to make sure my vehicle is taken care of and I’m not take advantage of.
They give great service and are honest in their dealings.
SO grateful we found Richins! They diagnosed and fixed a leak two other repair shops could not find. And it saved us thousands of dollars with their practical advice and years of experience on what was worth repairing. Love this place and will return in the future!
I needed to get my 09 Subaru outback Inspected before a trip. They were able to get me in within 24 hours and had it ready 6 hours after I dropped it off. Richins due to the quality and professionalism are my go to auto mechanic In Salt Lake city. Thanks guys These guys come through everytime. Always right around…
Richen's always beats everyone in price, courtesy, and expertise! I highly recommend them!
Always honest, and they fix things right the first time. Prices are fair!
Loved my experience here! They were incredibly helpful and kind. I will be going back for all my future car needs.
Excellent and quick service for half the price of the dealer. Highly recommended!!!!
Fixed a bad wheel bearing, transmission flush, spark plugs, changed belts and coolant flush. Excellent job. Very pleased with the customer service and the timely manner that the job was performed. Excellent people to deal and would recommend to everyone.
Saved me $800+ on work another place said I had to have, turns out I didn’t need any of it! Fixed my oil leak and a couple other things I didn’t know about and found me the best prices for parts! Definitely coming back for any other auto needs. Honest and VERY FRIENDLY customer service
Great service, reasonable price. Found a new place for my aging vehicles.
Love these guys. They were quite a bit less expensive than the dealership AND they were a huge help on getting a second opinion on some maintenance items. This place is busy for a reason. Good work and super fair mechanics. Thank you Richins!
This is the third time I’ve been there, and I’m sold on both their promptness and customer service.
I came in to get my transmission diagnosed/fixed. They were very fast with getting back to me and kept me up to date on everything!
Richins was super great! It’s hard to find a good mechanic but Richins is very real with their customers, and speaks to them on their level. They even high-balled my quoted price knowing it’d end up being a little cheaper just so I wasn’t surprised when the bill came.
These guys are amazing. My dad took his stuff there for years when I was a kid. Moved back to draper and knew they would be the same stand up guys my dad trusted. Dropped off my vehicle in the evening and by early the next morning had finished diagnostics and ready to get to work on it. Super friendly,…
My favorite shop in the salt lake valley. Their customer service is second to none. I almost look forward to bringing my cars in for repairs. They are very thorough with testing/diagnostics and upfront about cost. I’m sure you could find cheaper service elsewhere, but nobody else is as knowledgeable and efficient as…
I’m so grateful to have discovered Richins Car Repair. They are honest, inform you about your problem, and are very good and fast, in the repair work. They are reasonably priced, they don’t take advantage of you. I would highly recommend Richins Car Repair from my experiences, that I’ve had.
Richins is my go to place for car repair. They always take good care of me and my vehicle. They are great with mechanical stuff and really nice people.
They were very responsive, extremely helpful and went out of their way to get us our car back—the week of Christmas no less. We have a very favorable experience. I would definitely recommend them.
I have been using Richins for over five years. I love their shop! The management is experienced and professional. They know their way around cars and they understand the needs of their customers. Their prices are always fair and they get it done right!
I enjoy doing business with Richins. They are very professional and competent and were able to get my vehicle in and fixed quickly. I'm not an expert, but their prices seem reasonable and the work done well.
Richins is the most reliable mechanic I’ve ever been to. They always call me with details on what they’ve found befitting performing any maintenance. Extremely professional and always get my car back same day. They really take the time to explain the diagnostics to me so I know my car and what I’m paying for.
I would highly recommend Richins. They are friendly and professional and most importantly, honest. It’s hard to find a mechanic that you feel is honest but I feel like I finally found a place I’m comfortable taking all of my cars to. They do a great job at a reasonable price and are professional and quick.
Richens is our go-to mechanic. They are trustworthy, when they do the job you know that it’s done right the first time. We are most impressed by their honesty, they will tell you if your car looks just fine and no repairs are needed, the honesty is quite refreshing! We will always be Richens customers.
I have used Richins for a few years now on multiple vehicles. They are always honest and have treated me well. I recomend them to anyone needing repairs!
Richins are great to work with. They are honest, great to communicate clearly what they discover is the problem, good pricing. I grateful to have found a car service I can trust.
These guys are awesome! I come to them with all my car problems. I am not very knowledgable about cars, so when I come in they are very patient about explaining to me exactly what is going on and not just blowing past my elementary questions. I would highly recommend them to anyone.
We love Richin’s ❤️
We love Richins! We’ve been taking our cars there for years and wouldn’t go anyplace else. We trust them to do the work quickly, honestly and for the best price. Their friendly and take all of the pain and hassle out of getting your car repaired!
The people at Richin’s are great. They are always available. They offer great service. They keep my updates on my cars status when in the shop. They never charge me for unneeded things, and they never Surprise me with unknown work.
Highly recommend! Extremely honest and didn’t try to get me to do an unnecessary fix, which is what Karl Malone tried to do.
Fast friendly service.
The Service was Excellent t. Not sure if the price was right, but I don’t care, they made it up in Service and Speed. I had a Water Pump Issue and as soon as My car got there they Turned it around in 24 hrs and I Received My Car back. I got Great feed back and Customer Service from Kelly the Mechanic that Fixed My Car. Can’t say Enough, Thanks Again Kelly!
The whole team at Richins was very helpful as we repaired our car. They communicated with us along the way and did a great job taking care of the repairs. They worked well with our insurance and kept pictures and damaged parts in case we needed evidence as our claim was being finalized. They were helpful, thoughtful, and made everything simple for us!
Great service! Honest with you, and they do a great job!
I loved them ❤️They were on top of communication with me and kind , they were efficient and honest I would recommend them to all my friends ✅ thanks for your service gentleman ❤️ Julie Ford
Love richins car services!! They’re always pleasant & honest to work with. Always a plus to find a trust worthy auto shop!!
These guys know their stuff. Always friendly and helpful. Great prices and always willing to educate you before you buy.
I have taken my vehicles to Richins for several years now. I keep coming back because they are honest and never try to push unnecessary repairs. They are also always willing to explain repairs and why they need to be done, without be condescending. This is a rarity! Thanks Richins!
Honest and hard working. Great customer sevice!
Everything was great except they didn’t tell me when my car was ready. I got a call 15 minutes before they were closing asking if I was going to make it before 5 to pick up my car. I was a bit confused.
Best mechanics ever. They offered me a shuttle service by the owners son, who was kind, fun to talk to and professional. They are honest and do a great job!
Pricing was fair and service was fast! Feel like I’m dealing with honest people at this shop. Will come back here again.
People - I was with my previous mechanic for ten years. The change in ownership in recent years made me feel frustrated and disappointed. Part of me wanted to stay with a mechanic that "knows my car." But I decided I would look for a new mechanic near my work and found Richins. I saw their stellar reviews and…
I have taken our cars to Richins for years now. After relocating from Atlanta, it was important to find a car repair service that we trust. Richins was referred by a coworker/friend who is a long time Draper resident.
Richins consistently provides high quality, timely service with transparent pricing. I know exactly what they are doing and there are no surprises cost wise. Finding auto repair businesses that have integrity AND work quickly is a rare thing. Grateful Richins can be my go-to for car repair.
These guys are the absolute best. I've never been to a better shop. They do what they say, on time! Each time I've been there my estimate ended up higher then the end price. They now service all 3 of my vehicles and as I buy new ones I'll be sure to bring them here for anything I need. Trust is a hard thing to…
Richins is great!! They are friendly and transparent, highly recommend!!
The repairs were done efficiently and quickly. I was satisfied with with the work. Thank you. I was a little surprised at the price of the parts which was higher than Larry Miller Ford.
Richins always does a great job and high quality work. Keep it up guys!!
Awesome service
I feel like these guys are honest mechanics. That’s a rare find.
All interactions polite, helpful and friendly. Went the extra mile in assisting me home after having to drop off my car. Would recommend!
Always upfront on options and what needs to be done and what doesn’t. Have used many times. highly recommend
Great people! Great service!
Very thorough and honest
They were all so lovely and funny, my sister is a friend of many of the guys at Richins and I’m so happy she recommended them. Especially Kelly and Kent were true characters making my experience memorable. Although the gentleman that was working on my head gaskets at a machine shop took about a week longer than…
I'd just like to say that I am not a car person, I own a really old beat up car with a lot of problems. Usually, trying to do maintenance on my car leaves me in the dark and I'm unsure and hesitant on what my options are or what I should do. I am really really really glad I chose Richin's as the place I go to for…
Raul excelente labor ,100%profesional 👏
Richins was awesome! I had unexpected trouble on my truck and they took care of me and my vehicle with fast and friendly service! I am very Appreciative of these guys and will definitely be coming back!
Richins is the only shop I take my vehicles to. They always put forth the effort to fix whatever you need, will always call you before they do anything extra and verify that it’s ok to do said work. Richins will keep all your vehicles running fantastic.
I’ve had several people recommend visiting Richins Car Service and I totally get why! They were helpful, professional, informative, and affordable. I’ll be going back again and again. Thank you!
Richins fixed my ball bearing and had my car ready in less then 2 hours! Unbelievably fast service! I trust these men 100%. Thank you once again for doing a job well done!
Great customer service! Gave me a ride home while the car was there, then took the time to discuss the issues, completed repairs, and ideas for the future maintenance of the car. On top of all that, the repair was 3 to 500 dollars cheaper than other places!!
Very friendly, have always treated me well, quick turnaround, fair pricing... why go elsewhere?
Richins is awesome! They are very attentive and detail oriented! We absolutely trust them with all our vehicles! Highly recommend!
Clean customer waiting and office area. Courteous and efficient service and the price charged for repair was reasonable.
The guys are very up-front and friendly. I felt like I knew exactly what was going on with my car. I’ll always be bringing it back to Richin’s.
Absolutely blown away by how fast they worked and the honesty and price I received. I was definitely expecting my repair to take longer and cost more so I couldn't be happier. Definitely going to this place in the future!
Professional and great work ethic as of yesterday no new issues.
So glad we found this place! Classic Photo Booth is a vintage-style photo booth rental service serving the Salt Lake City area, and we rely on our vans to be on time and always functioning optimally. SIMPLY PUT: This is your new auto repair shop. They are fair, trustworthy, and do a great job! Look no further. This is the place.
This business is awesome! I have been here several times and will continue to come back. They always do a great job and have been very honest and upfront about vehicle needs and options.
These guys were super awesome to work with. They updated me throughout the process and made easy work of what I had been trying to do for 2 days.
What a fantastic shop, I wish I had found them sooner. Extremely professional, finished the work when promised and literally a third of what the dealer quoted me. Will be using them exclusively moving forward.
I had a pretty bad exhaust leak coming from the exhaust manifold as well as a check engine light throwing with a sensor or air leak. This was a job I was going to tackle myself but had a change of heart because there were three broken bolts on each side that needed to be extracted as well. Both sides needed to be…
Richin’s is awesome! We have tried soooo many places over the years and we are so happy we found them! They have been competitive on pricing and have done solid work! They also have taken the time to get cars repaired quickly when we have been on a time crunch! Oh and the staff is awesome! They are courteous and…
I found myself in a time crush as I had just replaced my battery and a terminal ended up being bad. Even though the shop was slammed, they could sense my agitation and the owner of the shop took it upon himself to do the repair himself. I can't say enough positive things about Richins Car Service, they are amazing.
Richins is the best, I drive all the way from Eagle Mountain just to go there. They're the only car shop I've walked away from feeling like I wasn't ripped off or needlessly up-sold. They're consistently friendly, great with service and are trustworthy. If I moved to St George I would seriously consider making trips up north to them for repair work.
Good service. Quick diagnosis and friendly atmosphere.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
