How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for oil change
Clear ✕All 160 Google reviews tagged “Oil change” · showing 20
I was able to get in quick. They fixed my sqeaky brakes that have been driving me crazy! Also provided me with an estimate for something that will eventually need to be fixed, gives me time to plan ahead!
Brought my truck to Richins looking to have a few different issues diagnosed. They had all 3 issues diagnosed the same day. Gave me in depth descriptions of each issue and different ways to go about addressing them. Pleasant and friendly to work with. Will definitely come back in the future.
Richins has serviced all our vehicles for over twenty-five years and we wouldn't trust anyone else! If you’re looking for a shop that is always fair, honest, fast, experienced and friendly, Richins is the one for you! (P.S. This is a REAL review!) —T. Morris, Herriman, UT
I prefer Richins to any other car repair establishment, including the car dealer. They are friendly, reasonably priced, experienced and above all, honest. I also appreciate that their front office is clean!
These guys do a great job always! Went above and beyond and will always have my business. They do great work and save you money where they can.
Friendly, knowledgeable and honest.
I took my car here in June for a “spring road trip” inspection. Everything went great! Then I needed a new battery ASAP. Kelly and team got me in the very next morning and had my car ready to go just an hour later. I highly recommend this place.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
My husband and I have been bringing our cars to Richins for years. They have always gone above and beyond with incredibly competitive pricing. They’ve helped us more times than I can count and we’re so grateful for them!
We have used Richins for a long time and they always do a great job and give honest advice. We like to say Richins keeps our cars running!
Richins is the place I go for all my cars needs. I will be back with all my other cars! They took care of the oil and checked everything else on my daughters Chevy Trailblazer! Thank you! 🙏🏾
Richens Car Service. 7/24/26 Kelly, Kent, Hunter and the owner Steve do things right in my opinion. I know when I leave my vehicle in their hands they will use the right parts that will make your vehicle run the way it should for a long time. Their mechanics have many years of experience and all have stayed there…
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
I’ve been here multiple times before and previously, the service was great. This time it wasn’t. There were what I see to be 4 points of communication breakdown on their part: I dropped my car off in the morning and was supposed to hear back later that day. 1) I never got that call and it left me in a compromised…
The guys at Richins replaced the timing belt, serpentine belt, and water pump on my Acura. They charged about a third of what the dealers were asking. Job went well they did it for a bit less than the estimate. I love them!!
Always excellent friendly service. Honest fair pricing. Only place i would recommend to my friends and family. Thanks Ken!
Great team at Richins, and they really take great care of their customers!
Told me exactly what was going on and gave me the best advice for my car!
Work was done well and the same day. They advised i didnt need brake pads which saved me some money. Always happy with their service
The team at Richin’s Garage are always very helpful and friendly. They ran diagnostics on my car this week and found the problem . I’m grateful for them knowledge and service!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
