How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for oil change
Clear ✕All 160 Google reviews tagged “Oil change” · showing 40
I was able to get in quick. They fixed my sqeaky brakes that have been driving me crazy! Also provided me with an estimate for something that will eventually need to be fixed, gives me time to plan ahead!
Brought my truck to Richins looking to have a few different issues diagnosed. They had all 3 issues diagnosed the same day. Gave me in depth descriptions of each issue and different ways to go about addressing them. Pleasant and friendly to work with. Will definitely come back in the future.
Richins has serviced all our vehicles for over twenty-five years and we wouldn't trust anyone else! If you’re looking for a shop that is always fair, honest, fast, experienced and friendly, Richins is the one for you! (P.S. This is a REAL review!) —T. Morris, Herriman, UT
I prefer Richins to any other car repair establishment, including the car dealer. They are friendly, reasonably priced, experienced and above all, honest. I also appreciate that their front office is clean!
These guys do a great job always! Went above and beyond and will always have my business. They do great work and save you money where they can.
Friendly, knowledgeable and honest.
I took my car here in June for a “spring road trip” inspection. Everything went great! Then I needed a new battery ASAP. Kelly and team got me in the very next morning and had my car ready to go just an hour later. I highly recommend this place.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
My husband and I have been bringing our cars to Richins for years. They have always gone above and beyond with incredibly competitive pricing. They’ve helped us more times than I can count and we’re so grateful for them!
We have used Richins for a long time and they always do a great job and give honest advice. We like to say Richins keeps our cars running!
Richins is the place I go for all my cars needs. I will be back with all my other cars! They took care of the oil and checked everything else on my daughters Chevy Trailblazer! Thank you! 🙏🏾
Richens Car Service. 7/24/26 Kelly, Kent, Hunter and the owner Steve do things right in my opinion. I know when I leave my vehicle in their hands they will use the right parts that will make your vehicle run the way it should for a long time. Their mechanics have many years of experience and all have stayed there…
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
I’ve been here multiple times before and previously, the service was great. This time it wasn’t. There were what I see to be 4 points of communication breakdown on their part: I dropped my car off in the morning and was supposed to hear back later that day. 1) I never got that call and it left me in a compromised…
The guys at Richins replaced the timing belt, serpentine belt, and water pump on my Acura. They charged about a third of what the dealers were asking. Job went well they did it for a bit less than the estimate. I love them!!
Always excellent friendly service. Honest fair pricing. Only place i would recommend to my friends and family. Thanks Ken!
Great team at Richins, and they really take great care of their customers!
Told me exactly what was going on and gave me the best advice for my car!
Work was done well and the same day. They advised i didnt need brake pads which saved me some money. Always happy with their service
The team at Richin’s Garage are always very helpful and friendly. They ran diagnostics on my car this week and found the problem . I’m grateful for them knowledge and service!
Richins has the REAL experts with REAL experience. I've been other places that try to upsell or just do only what is asked. The Richins crew tell it like it is and simply give the straight truth. They just do the right things for the right reasons. HONESTY is what keeps me coming back for all my repairs on every…
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
They are great mechanic shop. I sent all three of my daughters to them. They’re very honest and explain everything really well really easy to work with. I would recommend them to anybody that needs a mechanical work.
They got everything taken care of in short order.
Great, friendly staff, who make me laugh and provide great communication! This is my second visit to Richins, and I will continue coming for service and repairs!
I've been here a few times. They've always been helpful and the prices are fair.
This is my first time Richins and I am very impressed with their knowledge , turn time and customer service.
I like taking my car to Richins. They are very good about what needs to be fixed and what can wait to get fixed. I also like they let you know up front the total cost before doing any work.
👌 As always Richin’s did all that was asked for. They worked quickly and professionally on an urgent repair and service within 1 day. Thank you.
These guys have been my go-to mechanic for years. They are friendly and knowledgeable, and, most importantly, honest. When a dealership gave me a quote on estimated repairs for my car, I took it to Richins instead of getting it repaired at the dealership. They told me that I didn’t need some of the repairs the…
Great guys! Great service! Highly recommend them.
First time at Richins and it was a great experience. Excellent communication on repairs and pricing was fair and not overpriced. I will return in the future for any necessary repairs to my vehicle!
These guys were recommended to me by a family member, and I’m so happy they did! All the work I have had done here has been phenomenal, and they never fail to make sure I get a good deal. If you want it done right, the first time, take all of your auto needs to Richins 👍🏼
So glad to have found Richins. Everyone needs a good service they can trust - they have always been excellent for us.
Really enjoy doing business with these guys - very straightforward, fast work, good prices, and they do a great job.
I started going to Richins Auto a couple years ago from a friend referrel. They have worked on both my car and truck a few times and I’ve always been pleased with the people, and the service they provide. They are quick and efficient at getting my cars fixed.
I recently moved to Salt Lake City and was looking for a trustworthy mechanic. Richins exceeded my expectations. From the start, they took the time to listen—spending nearly 10 minutes on the phone with me as I explained the issues I was noticing. They clearly outlined what they would check, kept me updated with…
Kelly and the team are 100% on board making sure I’m taken care of. Their work is top notch, the best in Salt Lake.
I have gone to Richins for years. They are always efficient and reasonable. Never had a problem with their work and service.
Thanks again for another great service. Keep up the great work and highly recommend Richens car service to anyone looking for a great shop!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
