How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for steering & suspension repair
Clear ✕All 80 Google reviews tagged “Steering & suspension repair” · showing 20
Just had Richins replace suspension parts on our Tacoma. Great tow work with and good at communication. I will be going back for any future car repair needs
Kelly and Richins Car Service are five stars no doubt about it. Kelly talked me through the recommended repairs, cost, best options and warrantied a battery from a different shop that he didn't need to do. Solid service and communication. Great service and look forward to working with Kelly and Richins Car Service in the future. Six out of five stars!
We’ve used Richins multiple times for our vehicles. They are our go-to repair shop for great service and we feel that they go the extra mile at a fair price. These guys are great! Highly recommend them for auto repairs.
Hunter is extremely kind and respectful, and goes into a perfect amount of technical detail based on what you ask. They also go out of their way to save you money. Best mechanic/shop I've ever been to.
We have been going to Richins Car Service for years with multiple cars and have always had a great experience. They give friendly, prompt service and take the time to explain repairs and options. So awesome to have a trusted car mechanic!
Kelley was great, got my car in as soon as they could and had some of the best prices in town. Highly recommend!!!!
Very helpful and was clear about pricing, they are fast about getting back to you with information and did good work on my car
Richins has the REAL experts with REAL experience. I've been other places that try to upsell or just do only what is asked. The Richins crew tell it like it is and simply give the straight truth. They just do the right things for the right reasons. HONESTY is what keeps me coming back for all my repairs on every…
These guys are the best. No bs just honest work. I won’t take my car anywhere else.
Richins Car Service has a great staff and are easy to work with and are very honest in the work they do.
Richins Car Service continually wins my business by being very honest. A potential bill of $600 was reduced to $200 by their ingenuity. I highly recommend this business.
Excellent service, great customer interaction and total satisfaction in every way.
Great local shop. Got us in quick and handled all the needs. Friendly and communicated clearly.
Richins is my trusted source for auto repairs when I need something done right. My mom was recently visiting from out of town, and her van was exhibiting some dangerous behavior. We took it to Richins, and they diagnosed and repaired it the same day. Problem fixed. No hassle, no worry. When we weren't able to pick…
11/20/25 update: I’ve unfortunately had to get multiple repairs from this shop redone within 2-3 years of having Richin’s work on my car. The warranty on their parts doesn’t go past 2 years. I’m having a hard time trusting the quality of their parts since they don’t seem to last. You might save money in their short…
These guys were recommended to me by a family member, and I’m so happy they did! All the work I have had done here has been phenomenal, and they never fail to make sure I get a good deal. If you want it done right, the first time, take all of your auto needs to Richins 👍🏼
Richins is amazing. I’ve been taking my Subaru to them for 4 years now and the guys at Richins always do a great job. They are honest a fairly priced, they always explain clearly what’s going on and what my options are, and they respect whatever I decide to have done. They know their trade and I trust them to take care of my car!
Really enjoy doing business with these guys - very straightforward, fast work, good prices, and they do a great job.
Great team, flexible and decent prices. Patient working my work schedule to fit me in.
Awesome shop, fantastic crew!! Happy I was turned onto them!!!! I can trust my mechanics now!!!!! Forgot to add how perfect the front end is now, like brand new!!!! Feels great!!!! Thankyou again!!!! Even though they have to deal with new emissions protocol that doesn't work for shit, they still work it out!!! Thanks guys!!!!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
