How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for tire rotations
Clear ✕All 25 Google reviews tagged “Tire rotations”
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
The guys at Richins replaced the timing belt, serpentine belt, and water pump on my Acura. They charged about a third of what the dealers were asking. Job went well they did it for a bit less than the estimate. I love them!!
The team at Richin’s Garage are always very helpful and friendly. They ran diagnostics on my car this week and found the problem . I’m grateful for them knowledge and service!
Richins has the REAL experts with REAL experience. I've been other places that try to upsell or just do only what is asked. The Richins crew tell it like it is and simply give the straight truth. They just do the right things for the right reasons. HONESTY is what keeps me coming back for all my repairs on every…
They are the best!
Amazing service fast friendly affordable pricing. I will go back to Richins for all my car needs!
Thanks again for another great service. Keep up the great work and highly recommend Richens car service to anyone looking for a great shop!
I love taking my car to these guys! As a woman I feel comfortable asking them questions and getting their opinion on things.
Amazing service and interest in determining the problem with accuracy. They press the manufacture who paid for all parts and labor for my repair. It doesn't get any better than that!!
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
I have been taking my car to Richins for several years! They are honest, fairly priced, and efficient! I would highly recommend their services!
The team at Richins was fast to get my car in and fixed and most importantly friendly with excellent customer service. CS is rare to find in a car repair shop so I will definitely be back when I need one of my cars serviced or repaired. Goodbye dealership service department. I found a place I can trust.
Super nice employees and got my car serviced quickly. I’ll definitely be coming back here if my car has any other problems !
Awesome service, honest and fairly priced.
I have trusted this place for years with my car. They are always wonderful.
Going to Richins is like taking your car to your favorite uncle. I love these guys.
Very professional. Honest and competitive prices.
Knowledgeable, honest, and more than fair in their pricing. Grateful to find a place I can afford that still does quality work and has pleasant customer service. Ken and Hunter were great.
I was able to get in quickly. They got the work done as efficiently as could be expected. It had to do with my wheels and suspension. There were three issues that were causing problems. I had taken it to Larry Miller a few weeks before and they did not detect, or At least they did not speak to me about and fix, two…
They have great customer service. They are fast and efficient. I love that they were honest of work needed to be done and what to keep an eye on at maintenance time.
Always super friendly and professional service. Great communication and follow through. Like having a trusted freind in the auto repair business. Highly recommend.
I appreciate Richins so much. They are so thorough, consistent, and kind. I appreciate their quick communication and humor! They are the best!
Richen's always beats everyone in price, courtesy, and expertise! I highly recommend them!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |