How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for tires
Clear ✕All 68 Google reviews tagged “Tires” · showing 60
As always the best honest vehicle repair shop in my 75 years have gone there for about 30 years
Love this shop! They treat you like family ❤️
Fast, courteous and good. Walking distance from the trax station.
Good solid service. Didn't oversell anything. Suggested other repairs that I declined and they were okay with that.
They quick to diagnose and fix my problem.
My car overheated and the engine seized up. I took it to Richins and they tore into it found is was too damaged to spend money fixing it. And when I went to pay the $129 they said $87 is fine. They previously gave me good service on buying and putting on a new tire. These guys are very honest
They were awesome to work with. Kept me up to date with the work going on through the day. Reasonable pricing. Will definitely be using them again.
Kelley was great, got my car in as soon as they could and had some of the best prices in town. Highly recommend!!!!
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
Amazing service fast friendly affordable pricing. I will go back to Richins for all my car needs!
Kent and Kelly are in the top 5 of Utah auto mechanics. Their diagnostic and repair skills are excellent. The fair and reasonable repair price they quote when a customer drops off the car, is many times less than when the repair or service is completed. I’ve had the privilege of using their services for over 30…
Excellent service and helpful Explain my service and repairs so I understand Fair prices
Can’t ask for better service. Truly appreciate Richins Car Service. If you’re in Draper, their five-star customer service, quality work, and integrity really set them apart
Great service as always.
These guys are honest and provide good value. Getting your car repaired can often be a huge gamble but these guys are amazing. Straight shooters, excellent at what they do and really good people to boot. I highly recommend you use them if you are in need of automobile repairs or maintenance.
I love taking my car to these guys! As a woman I feel comfortable asking them questions and getting their opinion on things.
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
Been using Richins Car service for over 5 years now. Only place we take our family vehicles now. Great communication and trustworthy people. Always a comfortable experience. Curtis Wilson
We always trust the guys over at Richins! 100% recommend if you want caring and honest people looking after your car repair needs!
I have been taking my car to Richins for several years! They are honest, fairly priced, and efficient! I would highly recommend their services!
Thank for figuring out my problems and getting me back on my cross country trip. Great dealing with you. My van drives perfect and no engine light .
Great service! Will come again. They work well with you. In and out the same day.
The team at Richins was fast to get my car in and fixed and most importantly friendly with excellent customer service. CS is rare to find in a car repair shop so I will definitely be back when I need one of my cars serviced or repaired. Goodbye dealership service department. I found a place I can trust.
The mechanics at Richins are easy to talk to, knowledgeable and trustworthy. I won’t go anywhere else!
THANK YOU!!!
Awesome service, honest and fairly priced.
I was able to get in quickly. They got the work done as efficiently as could be expected. It had to do with my wheels and suspension. There were three issues that were causing problems. I had taken it to Larry Miller a few weeks before and they did not detect, or At least they did not speak to me about and fix, two…
Did a good job explaining what needed to be done as well as what to watch for going forward. Went back for tired later and got fantastic service and fair prices. I’ll be back there for more.
Richins provides great service at an honest price.
Richen's always beats everyone in price, courtesy, and expertise! I highly recommend them!
Mr. Hunter who is knowledgeable for my requests, arrange the tires I need in addition to the quality of the service they provided.
Thanks go out to these good mechanics and great people at Richins Automotive. Without gimmicks or pressure, they told me what was needed and they offered it for a fair price. No one wants to be tricked, and these guys will be straight with you. I felt respected and understood while talking about my car repairs,…
This is the third time I’ve been there, and I’m sold on both their promptness and customer service.
They communicated well and gave us options for our budget. As well as letting us know what was the best starting point for our fixes. I'm glad this was the first shop we found after our move, it felt just like our small town mechanics.
I have been using Richins for over five years. I love their shop! The management is experienced and professional. They know their way around cars and they understand the needs of their customers. Their prices are always fair and they get it done right!
I enjoy doing business with Richins. They are very professional and competent and were able to get my vehicle in and fixed quickly. I'm not an expert, but their prices seem reasonable and the work done well.
Richins are great to work with. They are honest, great to communicate clearly what they discover is the problem, good pricing. I grateful to have found a car service I can trust.
Great service! Honest with you, and they do a great job!
Amazing group of mechanics! They won’t screw your over, they’ll tell you what’s up and if it doesn’t need to be fixed or replaced, they’ll tell you and won’t take advantage of you. They are honest and very quick with their turn over. I recommend them to everyone!
This is the best place in Draper to take your car. They don’t overcharge you and have responsive, quick service.
Great people! Great service!
I'd just like to say that I am not a car person, I own a really old beat up car with a lot of problems. Usually, trying to do maintenance on my car leaves me in the dark and I'm unsure and hesitant on what my options are or what I should do. I am really really really glad I chose Richin's as the place I go to for…
Raul excelente labor ,100%profesional 👏
Richins fixed my ball bearing and had my car ready in less then 2 hours! Unbelievably fast service! I trust these men 100%. Thank you once again for doing a job well done!
Richins is the best, I drive all the way from Eagle Mountain just to go there. They're the only car shop I've walked away from feeling like I wasn't ripped off or needlessly up-sold. They're consistently friendly, great with service and are trustworthy. If I moved to St George I would seriously consider making trips up north to them for repair work.
Richins is great! We’ve used them for years to service all of our cars. Fast, friendly, and effective. I highly recommend them.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
