How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for transmission
Clear ✕All 88 Google reviews tagged “Transmission” · showing 40
As always the best honest vehicle repair shop in my 75 years have gone there for about 30 years
Fast, courteous and good. Walking distance from the trax station.
They quick to diagnose and fix my problem.
Great service, honest, trustworthy and reasonable, just what every car owner needs.
My go to for maintenance and fixes for my car. Honest and care about giving you a good service.
These guys are awesome, hard to find a shop that you can trust. I have used them many times with great results.
We have been going to Richins Car Service for years with multiple cars and have always had a great experience. They give friendly, prompt service and take the time to explain repairs and options. So awesome to have a trusted car mechanic!
The staff at Richins replaced my owner provided parts. They did great. I would recommend them for auto repairs.
Great service an I trust the staff
I can always trust Richins to be honest, accurate, and affordable. They have a fantastic and knowledgeable team, and they are great at keeping me informed about the status of my car. I have never been disappointed with their service! Would definitely recommend them to anyone!
Great team at Richins, and they really take great care of their customers!
Great, fast, and thorough service! They were kind enough to get me in on a Monday morning for an issue that happened over the weekend.
Moved about a year ago and this was the first mechanic I have visited in Utah. Went there because I thought my rear breaks were gone. Explain the situation, they were very nice, explained what the next steps were. They called me about an hour later explaining that the issue was not the rear, but the front breaks.…
Prompt, accurate, and professional service. The price beat the dealership by at least 25%.
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
Kelly and team were very friendly and helpful in updating me on the details and progress of the repair. I'm sure they did a great job.
Very honest and professional mechanics. I would highly recommend this shop!
Good quality work in a short amount of time.
Awesome service ,fair pricing , honest ,reliable… everything you want in a mechanic shop and they are rad peeps !!!
Very honest and helpful.
This is the second time I used Richins and it was a very pleasant experience. Clean, friendly, professional and efficient. They did exactly what they said they would do and it is cheaper than the dealer. I will definitely use them again.
I can always count on this shop to take amazing care of me. From the moment I walk in, they treat me like family—honest, friendly, and genuinely looking out for my best interest. They go the extra mile every time, whether it’s explaining repairs clearly, fitting me into their schedule, or making sure everything is…
Amazing service and reasonable prices. I’ve been looking for a good mechanics shop and I have found it with Richin’s.
Great people that listen to your needs and help manage the best outcome for you and your vehicle
I took my truck to the Ford dealership and they said that they fixed the problem with my four-wheel-drive IWE, only to find that the problem recurred. I called the dealership and they told me I’d need to leave it with him for three days for them to try to fix it and would charge me again. I took it to Richins Car…
Richins was great. They identified the problem quickly and were able to fix my car in less time than estimated.
Best shop in the valley
Hunter did a great job keeping me updated on the progress. Did what was quoted, no surprise unlike other places like the Honda dealer
I recently moved to Salt Lake City and was looking for a trustworthy mechanic. Richins exceeded my expectations. From the start, they took the time to listen—spending nearly 10 minutes on the phone with me as I explained the issues I was noticing. They clearly outlined what they would check, kept me updated with…
I have gone to Richins for years. They are always efficient and reasonable. Never had a problem with their work and service.
Kelly is awesome. He answered all my questions over the phone and gave me an estimate as well. He saved me money and double checked repairs a dealer told me were necessary only to find they were not needed at all. Richins has Customer for life!
The kind of guys you search to work with. The Richins men don't waste time chatting and won't try to sell you anything you don't need. They are very direct and to the point. They have always treated me -(and those I've sent to them) with fairness and honesty. This business goes above and beyond. They helped me when…
Great communication skills, I always feel cared for. I will always recommend this shop
made an appointment for the next day for rear brake grinding noise. Got their early and they were very busy, but got to look at it in early afternoon. They said rear pads were worn out and had damaged the rotors, and possibly the caliper was damage. They replaced the rotors and pads and checked the caliper which…
I was looking for a car fix it place, as I was new to the area. I found Richins by google reviews and the reviews didn’t lie! They were so helpful in the two times I have taken my car in. They went above and beyond and took time to help figure out the problems. Big fan and will be back!
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
Great experience! Definitely coming back.
Great service, price, and speed. My transmission went out unexpectedly, they got me right in, quoted a much lower price than the dealer and had my car back faster than I expected. Great experience, highly recommend.
Richins is awesome, I’ve been going there for awhile and several family members as well. They always fit me in and get my vehicles fixed quickly. They communicate with you every step of the way and are very reasonable with their cost estimates. I highly recommend them.
Even though Kelly had to give me bad news he was incredibly kind and helpful getting me moving on my next steps with my car.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
