How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for transmission
Clear ✕All 88 Google reviews tagged “Transmission”
As always the best honest vehicle repair shop in my 75 years have gone there for about 30 years
Fast, courteous and good. Walking distance from the trax station.
They quick to diagnose and fix my problem.
Great service, honest, trustworthy and reasonable, just what every car owner needs.
My go to for maintenance and fixes for my car. Honest and care about giving you a good service.
These guys are awesome, hard to find a shop that you can trust. I have used them many times with great results.
We have been going to Richins Car Service for years with multiple cars and have always had a great experience. They give friendly, prompt service and take the time to explain repairs and options. So awesome to have a trusted car mechanic!
The staff at Richins replaced my owner provided parts. They did great. I would recommend them for auto repairs.
Great service an I trust the staff
I can always trust Richins to be honest, accurate, and affordable. They have a fantastic and knowledgeable team, and they are great at keeping me informed about the status of my car. I have never been disappointed with their service! Would definitely recommend them to anyone!
Great team at Richins, and they really take great care of their customers!
Great, fast, and thorough service! They were kind enough to get me in on a Monday morning for an issue that happened over the weekend.
Moved about a year ago and this was the first mechanic I have visited in Utah. Went there because I thought my rear breaks were gone. Explain the situation, they were very nice, explained what the next steps were. They called me about an hour later explaining that the issue was not the rear, but the front breaks.…
Prompt, accurate, and professional service. The price beat the dealership by at least 25%.
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
Kelly and team were very friendly and helpful in updating me on the details and progress of the repair. I'm sure they did a great job.
Very honest and professional mechanics. I would highly recommend this shop!
Good quality work in a short amount of time.
Awesome service ,fair pricing , honest ,reliable… everything you want in a mechanic shop and they are rad peeps !!!
Very honest and helpful.
This is the second time I used Richins and it was a very pleasant experience. Clean, friendly, professional and efficient. They did exactly what they said they would do and it is cheaper than the dealer. I will definitely use them again.
I can always count on this shop to take amazing care of me. From the moment I walk in, they treat me like family—honest, friendly, and genuinely looking out for my best interest. They go the extra mile every time, whether it’s explaining repairs clearly, fitting me into their schedule, or making sure everything is…
Amazing service and reasonable prices. I’ve been looking for a good mechanics shop and I have found it with Richin’s.
Great people that listen to your needs and help manage the best outcome for you and your vehicle
I took my truck to the Ford dealership and they said that they fixed the problem with my four-wheel-drive IWE, only to find that the problem recurred. I called the dealership and they told me I’d need to leave it with him for three days for them to try to fix it and would charge me again. I took it to Richins Car…
Richins was great. They identified the problem quickly and were able to fix my car in less time than estimated.
Best shop in the valley
Hunter did a great job keeping me updated on the progress. Did what was quoted, no surprise unlike other places like the Honda dealer
I recently moved to Salt Lake City and was looking for a trustworthy mechanic. Richins exceeded my expectations. From the start, they took the time to listen—spending nearly 10 minutes on the phone with me as I explained the issues I was noticing. They clearly outlined what they would check, kept me updated with…
I have gone to Richins for years. They are always efficient and reasonable. Never had a problem with their work and service.
Kelly is awesome. He answered all my questions over the phone and gave me an estimate as well. He saved me money and double checked repairs a dealer told me were necessary only to find they were not needed at all. Richins has Customer for life!
The kind of guys you search to work with. The Richins men don't waste time chatting and won't try to sell you anything you don't need. They are very direct and to the point. They have always treated me -(and those I've sent to them) with fairness and honesty. This business goes above and beyond. They helped me when…
Great communication skills, I always feel cared for. I will always recommend this shop
made an appointment for the next day for rear brake grinding noise. Got their early and they were very busy, but got to look at it in early afternoon. They said rear pads were worn out and had damaged the rotors, and possibly the caliper was damage. They replaced the rotors and pads and checked the caliper which…
I was looking for a car fix it place, as I was new to the area. I found Richins by google reviews and the reviews didn’t lie! They were so helpful in the two times I have taken my car in. They went above and beyond and took time to help figure out the problems. Big fan and will be back!
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
Great experience! Definitely coming back.
Great service, price, and speed. My transmission went out unexpectedly, they got me right in, quoted a much lower price than the dealer and had my car back faster than I expected. Great experience, highly recommend.
Richins is awesome, I’ve been going there for awhile and several family members as well. They always fit me in and get my vehicles fixed quickly. They communicate with you every step of the way and are very reasonable with their cost estimates. I highly recommend them.
Even though Kelly had to give me bad news he was incredibly kind and helpful getting me moving on my next steps with my car.
The mechanics at Richins are easy to talk to, knowledgeable and trustworthy. I won’t go anywhere else!
I have been going to Richins for the last 15 years. Have always received great service on my vehicles. Kelly, Kent and the rest of the team are very honest and trustworthy.
Richin's is always honest and fairly priced. These guys have earned my business by being upfront and reasonable. They are always willing to explain what work they have completed and always greet me with a smile. I have used them for car maintenance for the last 10 years.
Needed to do my 60,000 mile tune up and they did it at a very agreeable price and really did a great job, the transmission shifts so smoothly now and the breaks feel so good. I really trust Richins with all my car needs
Real good service, they are really experienced and explain you at a very understandable detail what they need to fix (or test before fixing), besides you can do many things to maintain your car in the same place. Prices are within the market as well, so my maintanance was affordable
This is a great shop for honest reliable service at a good price.
I had heard great things about this place before going, but I still thought I was going to get over charged for poor service. This couldn’t have been further from the truth! After assessing my vehicle’s issue, they did the following: 1. Provided a thorough explanation of the issue in a way that a normal person could…
Super friendly people and great service.
Richins provides great service at an honest price.
I brought in my 2018 Dodge Durango because the transmission was hanging in 3rd and 4th gear. They inspected the entire thing and discovered it was low on fluid, even though I had just had the transmission flushed a week prior. They topped it off and also reset the internal computer back to default settings and the…
Richins has earned my trust over the last 3-4 years. I trust their knowledge and their honesty. They provide quality work and recommendations. They don’t upsell to make a quick buck. Their prices are fair, and they care about your business. I wholeheartedly recommend them for all of your car needs.
We are so grateful to Richins and specifically Kelly for the helpful, friendly and honest service he gave us. We were here from Ohio and the check engine light went on, I still have to get all the way home. I appreciated that he prepared me for the worst case scenario (transmission replacement) but we hoped for…
Fantastic service!! Everything that was an issue with my vehicle is totally repaired - even things I didn’t initially go in for. Super impressed and will definitely stick with these guys for future needs!
They were great to work with and saved me money. I would definitely go back!
Fast, courteous, professional. What more could you ask for?
I needed to change my transmission fluid and I’m leaving for a large road trip in just a couple days after driving around trying to find a place to go I was recommended Richins, they got me in right away and charged me less than half what the dealership quoted. They where phenomenal I will definitely be using them again for any future services!
Fast, helpful, and great price
Good work.
Fixed a bad wheel bearing, transmission flush, spark plugs, changed belts and coolant flush. Excellent job. Very pleased with the customer service and the timely manner that the job was performed. Excellent people to deal and would recommend to everyone.
Love these guys. They were quite a bit less expensive than the dealership AND they were a huge help on getting a second opinion on some maintenance items. This place is busy for a reason. Good work and super fair mechanics. Thank you Richins!
I’m so grateful to have discovered Richins Car Repair. They are honest, inform you about your problem, and are very good and fast, in the repair work. They are reasonably priced, they don’t take advantage of you. I would highly recommend Richins Car Repair from my experiences, that I’ve had.
Richins are great to work with. They are honest, great to communicate clearly what they discover is the problem, good pricing. I grateful to have found a car service I can trust.
Richins Car Service has worked on our vehicles for a number of years. They are always easy to work with, communicate well and are honest about the work they do and prescribe. The first time I went in and needed a major repair they made sure to take pictures of the broken parts so that I would feel confident in…
These guys were great. My Lexus had a transfer case fluid leak. I had checked with various shops about how to do it and Richins was knowledgeable and reasonable with respect to price. A second time I had a mysterious humming sound . Turned out to be a faulty wheel bearing,! A third time they did a timing belt and…
Super awesome guys all around. They’re all incredibly nice and professional, and every time I go they do a fantastic job. I don’t trust any other places at this point, and I always go to Richins.
Richins is the only shop I take my vehicles to. They always put forth the effort to fix whatever you need, will always call you before they do anything extra and verify that it’s ok to do said work. Richins will keep all your vehicles running fantastic.
Can’t say enough about the business and it’s employees. Richins kept me informed through the whole process and got me back up and running quickly. I was in the area on business when my drive line dropped and transmission went out. They were on it quickly and gave me several options and quotes for repair. Amazing service!
Richin’s car service goes above & beyond in ensuring every part of your vehicle has been properly maintained or just needs some fine tuning. I took my Passat in for an oil change & they drained, cleaned & changed the filter also rotated my tires. Kent is extremely knowledgeable and finds the best solutions to meet…
Great people to work with! Upfront, knowledgeable, NO BS :)
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
