How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for vehicle inspection
Clear ✕All 58 Google reviews tagged “Vehicle Inspection”
Quick inspection/emissions for a good price. They check in an is noise for no extra cost. Clean lobby and friendly staff.
Brought my truck to Richins looking to have a few different issues diagnosed. They had all 3 issues diagnosed the same day. Gave me in depth descriptions of each issue and different ways to go about addressing them. Pleasant and friendly to work with. Will definitely come back in the future.
I've brought my vehicles here multiple times and its always been quick and easy. If I could leave 6 stars I would. Kent took care of me and Kelly is always a blast to chat with.
Richins has serviced all our vehicles for over twenty-five years and we wouldn't trust anyone else! If you’re looking for a shop that is always fair, honest, fast, experienced and friendly, Richins is the one for you! (P.S. This is a REAL review!) —T. Morris, Herriman, UT
Always a great experience. Friendly staff and easy to work with. I would highly recommend Richin's to anyone.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
My husband and I have been bringing our cars to Richins for years. They have always gone above and beyond with incredibly competitive pricing. They’ve helped us more times than I can count and we’re so grateful for them!
Richins is the place I go for all my cars needs. I will be back with all my other cars! They took care of the oil and checked everything else on my daughters Chevy Trailblazer! Thank you! 🙏🏾
I am very happy overall about Richins Auto fixing our car. Very honest and fixed it quick! Their price is very reasonable. Definitely, will recommend it to relatives and friends! One very satisfied customer here. ❤️
We love Richins! They are always courteous on the phone & work us in quickly. We trust them to do the best work possible at a very fair price. They have never disappointed us. We highly recommend them and appreciate their kind & friendly service. Best place ever!
Quick, friendly service. Seem very experienced and knowledgeable about what they are doing. Prices were pretty standard, nothing outrageous.
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
I found Richins to be very friendly and clean. They didn’t try to upsell me, which I really appreciate.
Awesome service ,fair pricing , honest ,reliable… everything you want in a mechanic shop and they are rad peeps !!!
I've been here a few times. They've always been helpful and the prices are fair.
Richins has been working on my car for years now, they do great work and a wonderful staff that is always willing to help and accommodate their customers Only place I will ever take my car. There the best
Friendly, fast, courteous and efficient as they have always been. I never hesitate to take my vehicles to Richins. I highly recommend them.
I have been using their services for quite a few years now. I have a 1998 model and a newer model car. These people will not BS you.They are honest. They do not do unnecessary repairs. They will repair your car, and if there are issues that can wait on your car, they will tell you what is urgent, and what can wait a bit. I will recommend them to anyone.
Saved me from buying a bad car. Very reasonable pricing. Thank you!
Excellent service and helpful Explain my service and repairs so I understand Fair prices
Fantastic service, they promptly confirmed what was wrong with my vehicle, gave me several options to move forward, and even helped push my vehicle onto a trailer to haul it away.
These guys were recommended to me by a family member, and I’m so happy they did! All the work I have had done here has been phenomenal, and they never fail to make sure I get a good deal. If you want it done right, the first time, take all of your auto needs to Richins 👍🏼
They gave me a ride home and they do really good work.
Always great service by great people!
I love taking my car to these guys! As a woman I feel comfortable asking them questions and getting their opinion on things.
Awesome shop, fantastic crew!! Happy I was turned onto them!!!! I can trust my mechanics now!!!!! Forgot to add how perfect the front end is now, like brand new!!!! Feels great!!!! Thankyou again!!!! Even though they have to deal with new emissions protocol that doesn't work for shit, they still work it out!!! Thanks guys!!!!!
Have always provided superior service for my older truck. Great business!
Very easy to work with. Richins takes care of our entire fleet!
Great service! Honest and fair.
I won't go anywhere else but Richin's! I don't have time to worry about car repairs, but Richin's let's me drop off my car, they call with the estimate and ask for approval, then let me pick up the car after hours with a perfect car and detailed receipt. They've never tried to oversell their services, which will keep my family and I coming to Richin's.
I took a vehicle in to have it inspected before purchasing. They were great communicators, took care of me quickly and found some concerning issues that we hadn’t known or been communicated about. Needless to say, they saved us from potential trouble down the road. I felt they were honest and they only charged me…
Richins is awesome, I’ve been going there for awhile and several family members as well. They always fit me in and get my vehicles fixed quickly. They communicate with you every step of the way and are very reasonable with their cost estimates. I highly recommend them.
Richins is great! They are professional and do a great job.
The team at Richins was fast to get my car in and fixed and most importantly friendly with excellent customer service. CS is rare to find in a car repair shop so I will definitely be back when I need one of my cars serviced or repaired. Goodbye dealership service department. I found a place I can trust.
I had a service performed on a water pump for our car, the set up for the car’s water pump is very difficult to handle. Richins Car Service was very helpful through the whole process, they kept me updated on the info and completed the work quickly. I would strongly recommend using them.
Richin's is always honest and fairly priced. These guys have earned my business by being upfront and reasonable. They are always willing to explain what work they have completed and always greet me with a smile. I have used them for car maintenance for the last 10 years.
Shop says it opens at 7. I was getting emissions testing and the shop didn't have anyone to perform the testing until 7:30. Front desk guy was unable to do any work. If you are open you should b3 willing to perform work
These guys are fair and honest in fixing my vehicle. They have gone out of their way in customer service time and time again. And they are always good to make me laugh. I refer all my friends to them.
They were super helpful and didn’t try to sell me on things I didn’t need, they actually talked me out of things I thought I needed. Easy to work with and we’re much cheaper than the dealership I had taken it to earlier.
Guys here are straight shooters and did a great job doing the laundry list of maintenance and repairs that I had accumulated. Since I was doing so much they worked with me to make the price even more affordable.
Honest and quick repairs, Richin’s is the only shop i trust going to
Richins did a great job. My car was cranking but would not start. They quickly identified the problem, had a solution, and for my car back to me within the day. Wonderful people with wonderful service.
Richin’s car service is amazing. I have had a terrible time with finding an honest auto service business. This place was referred to me by a friend. It will now be the only place I get my car serviced.
I have 100% trust and confidence in Richins. They’ve been the only ones to touch my Toyota RAV4 since I bought it in 2007. I love Richins.
Richins provides great service at an honest price.
I have taken my car here a few times, mostly because they are close to where I live, but even if they weren’t I would use and recommend them. They are nice, efficient and reliable.
Richins has always been honest and very professional. I can always rely on them.
Very quick service. Very friendly too.
They give great service and are honest in their dealings.
Bought a new car a week before bringing it in to get a second opinion and they found some things the dealer missed. Very fast, very professional and amazing prices.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
