Experts Reviews · Company report
Rick's Custom Fencing & Decking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%95+13.4Replies to reviews 7%38+2.7Craft & service penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Rick's Custom Fencing & Decking

Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 43 gate installation · 4.7★ from 450 Google reviews

Report card

Percentile vs other gate installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rick's Custom Fencing & Decking is better than 86% of gate installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 85% of gate installation.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rick's Custom Fencing & Decking is better than 76% of gate installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 95% of gate installation.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rick's Custom Fencing & Decking is better than 100% of gate installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 38% of gate installation.D
38

Reviews for your job

Customers hired Rick's Custom Fencing & Decking for 8 kinds of job.

Rick's Custom Fencing & Decking for aluminum fence installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Aluminum fence installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Aluminum fence installation”

Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend Rick’s!! Tyson helped us design the perfect fencing combo for our needs, and Kaden and Riley worked really hard to build and make the fencing perfect!!

Customer photo from Steve's reviewCustomer photo from Steve's reviewCustomer photo from Steve's reviewCustomer photo from Steve's review
Reasonable priceAluminum fence installationWood fence installation
greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

had an ancient, dilapidated wood fence reinforced with metal angle iron!!! Had Ricks removed it and replaced it with a 3-rail aluminum fence. wood colored and textured to resemble real wood (IMHO) the service workers (Art and Tilson) were most accommodating. very cordial, friendly and responsive to our questions.…

Aluminum fence installation
Darwin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Recently we had a fence installed by Rick’s Custom Fencing & Decking. From our initial visit at the Salem store to the completion of the fence installation, this project has been an excellent experience. Tyson came to our property, we had a very good discussion about the fence with some good ideas exchanged on the…

Reasonable priceAluminum fence installationFence building
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

On July 6, 2026 Rick’s Fencing started an install of our aluminum fencing. Ben and Nick were our installers and were exceptional in their knowledge and were also extremely courteous. We couldn’t be happier with our fence and the service that was provided. Ben and Nick also completed the job a day early much to our…

Reasonable priceAluminum fence installation
Barb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rick’s fencing crew was great. Thank you to Yessfri and Tiernan for your attention to detail.

Reasonable priceAluminum fence installation
Regan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kaden, Ben, and Nick did a great job building our fence for a pet enclosure. The fence is great, just what we were hoping for. Thank you!

Reasonable priceAluminum fence installationCustom fabricationFence building
Lindasue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We hired Rick's Custom Fencing to move a section of chain link fence and gate and repair a couple of other sections. Pedro and Jesus came to perform the work and did an outstanding job! They were prompt, polite, communicated well throughout, responded positively to all our requests, and did excellent work. We…

Reasonable priceAluminum fence installation
bretLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

Installers were incredible and efficient. Company had us scheduled for install which was important to protect our two dogs. Then just before install date, we got pushed off because another project was more important than ours since we had already paid in full? Why would our date come and go when other projects…

Reasonable priceAluminum fence installation
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a small issue we noticed recently and called to get it fixed. They were great and quick about getting back to use and getting it fixed. Art and Tilson were very professional and nice. Would recommend for any fencing work!

Reasonable priceAluminum fence installation
Everett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Art and Kaden did a very good job for us.

Aluminum fence installationCustom fabricationDeck railing repair+ Responsiveness+ Punctuality+ Quality
Sheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nathan & Mike came out and repaired our metal fence and added the gate to complete the job! They both were professional and very nice to talk too. Awesome job done by the two of them! Thank you!

Aluminum fence installationAutomatic gate installation & repairs+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 78%Overpriced 1%Not sure 5%

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