Experts Reviews · Company report
Rick's Custom Fencing & Decking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%95+13.4Replies to reviews 7%38+2.7Craft & service penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Rick's Custom Fencing & Decking

Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 43 gate installation · 4.7★ from 450 Google reviews

Report card

Percentile vs other gate installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rick's Custom Fencing & Decking is better than 86% of gate installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 85% of gate installation.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rick's Custom Fencing & Decking is better than 76% of gate installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 95% of gate installation.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rick's Custom Fencing & Decking is better than 100% of gate installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 38% of gate installation.D
38

Reviews for your job

Customers hired Rick's Custom Fencing & Decking for 8 kinds of job.

Rick's Custom Fencing & Decking for chain link fence installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Chain link fence installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Chain link fence installation”

JonathanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Poor communication and planning throughout the entire process which I didn't expect because Kaden was quick at getting back with a quote that included a per item price breakdown that I didn't request specifically. Kaden replied quick to questions before I agreed to the purchase but texts and calls went unanswered…

Customer photo from Jonathan's reviewCustomer photo from Jonathan's reviewCustomer photo from Jonathan's review
Chain link fence installation
NVCA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They installed our community park fence 14 years ago and did such a great job we called them back again to install a gate. Great customer service and thorough work. I will always recommend them and their quality work. They got our job done soon and made sure we were satisfied with their work.

Reasonable priceChain link fence installation
Leah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We could not be happier with the several projects we have had Rick’s Custom Fencing construct. The company provides very quality material, workmanship and competitive pricing. Among several people involved we would like to thank: Peter, Pedro and John. Thank you very much!

Reasonable priceChain link fence installation
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Contacted Rick's custom fencing for a bid on some chain link fencing. Josh came out the same day and provided us with a bid. He was very professional and pleasant to work with. Ben and Damien arrived on the scheduled date, and on time.They both had great work ethics and provided us a very quality and clean looking…

Great priceChain link fence installation
Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used their services twice now and I am extremely satisfied. The first time it was a older gentleman and he was able to install the fence and he had left before I even got off work because he worked so fast and the quality was amazing. I ended up calling them back and having them come back to install another…

Great priceChain link fence installation
LAYNE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Pedro and Jesus of Rick's Custom Fencing did a wonderful job of repairing/installing our fence after a wind storm made our shed fall on the fencing. They are very personable and professional. I would highly recommend Pedro, Jesus and Rick's Custom Fencing.

Reasonable priceChain link fence installation
AnnetteLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Kota, Jordon W, Zeke and Nick for the great job you did replacing our fence. They were very thorough and professional. The work was done within the timeframe they told us . We would recommend them to others and we will be using them again in the future.

Reasonable priceChain link fence installation
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fixed a minor problem I had with a project from two years ago. Reset a gate post.

Chain link fence installation+ Responsiveness
Leanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Rick’s Custom Fence install a chain link fence with 2 gates. The project was complete in just 2 1/2 days! Jim and Nathanial were wonderful, professional, and their workmanship was outstanding! The completed fence is beautiful and they left our yard cleaner than before they started! We are very happy!

Chain link fence installation+ Responsiveness+ Punctuality+ Quality
Cherlyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent quality work by Jim and Nathaniel installing new chain link fence and gate. Looks wonderful! Everything lines up perfectly. Thank you both!

Chain link fence installation+ Quality
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sharing this review on the behalf of Steve Walker: Dear guys, I just really feel like the gentleman at Rick’ Custom Fencing actually welcomed me, it was amazing how great they all made me feel. Not only in the great work, but how friendly and sincere they were. Tough guys, yes, but hearts as gentle as lambs. What a…

Chain link fence installation+ Punctuality+ Quality+ Professionalism
Pablo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is great! We highly recommend. The original crew was Jim and Anthony. They were very professional and installed two new front wooden gates, part of a side wooden wall, a chain-link back fence and a trellis in the front lawn. For the back fence they were assisted by another crew, one of whom was Art -…

Chain link fence installationWood fence installation+ Responsiveness+ Punctuality+ Quality
jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Bad experience with this company. That said the install guys were great. I got a quote for a fence replacement after a fallen tree knocked out a fence. The quote was reasonable but when I called to schedule they said they forgot to add privacy slats and increased the price. I still agreed and got on the schedule. We…

Chain link fence installation− Professionalism
JeremyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Francisco and BJ showed up, did a walk of the job and prepared us for what was going to happen. They both were very professional and courteous throughout the job. Ricks custom fencing crew went above and beyond and we are very happy with the work they did for us we would definitely use them again for any projects we…

Chain link fence installation+ Responsiveness+ Punctuality+ Quality
tricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team that Ricks had for us was hands down outstanding! Brian was our sales/estimator. He physically came out to our house and took the time to speak with us. When I received his bid via email I was blown away at how thoroughly put together it was. It covered every detail. Our installers Fransico and BJ….. I…

Chain link fence installation+ Responsiveness+ Punctuality+ Quality
T9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would like to thank Art and Kaden for their work done on my fence installation and working with a few minor changes that was made. Job we done. Thanks again Linda Wilson-Sweethome

Chain link fence installation+ Responsiveness+ Punctuality+ Professionalism
Elise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Timely and good communication

Chain link fence installation+ Punctuality+ Professionalism
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the start Ryan came out to give me an estimate. No pressure at all. A couple of weeks later as promised... Art and Erica cane out as promised.. These two made my property safe and more beautiful. They worked hard under cold temps and a good professional attitude. I have recommended these two to a couple of my…

Chain link fence installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 78%Overpriced 1%Not sure 5%

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