Experts Reviews · Company report
Rick's Custom Fencing & Decking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%95+13.4Replies to reviews 7%38+2.7Craft & service penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Rick's Custom Fencing & Decking

Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 43 gate installation · 4.7★ from 450 Google reviews

Report card

Percentile vs other gate installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rick's Custom Fencing & Decking is better than 86% of gate installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 85% of gate installation.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rick's Custom Fencing & Decking is better than 76% of gate installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 95% of gate installation.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rick's Custom Fencing & Decking is better than 100% of gate installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 38% of gate installation.D
38

Reviews for your job

Customers hired Rick's Custom Fencing & Decking for 8 kinds of job.

Rick's Custom Fencing & Decking for custom fabrication

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Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom fabrication”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Custom fabrication” · showing 20

Mike12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Parker responded to our damaged fence and provided a high level of service with an accurate quote as well as recommendations for design and installation. Installers Art and Tilson are true craftsmen. They were on time, worked extremely hard and did an excellent job. Even provided some custom solutions for an…

Reasonable priceCustom fabricationFence building
Heavens9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good customer service by Parker and my installers Yesster & Lorenszo did really good work as well. If you can afford paying a 3rd party service for your fence post I recommend these guys.

Reasonable priceCustom fabrication
Marjorie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE my new fence! It's stunning and even looks fantastic in the rain! Art and Tilson did a fabulous job with my fence. They were meticulous with making sure everything lined up properly and was level. My Dad would have been impressed, too, and he was a perfectionist when it came to workmanship. I would highly recommend them for any size fencing project.

Reasonable priceCustom fabrication
Nina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t say enough positive things about the crew at Rick’s Fencing and Decking. I needed boards replaced on a fence my husband built 20+ years ago to look like a whale, and it included replacing a piece made of individual fence boards cut and put together to form a whale tail. It looks amazing! Also, several boards…

Reasonable priceCustom fabricationService not listed
Regan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kaden, Ben, and Nick did a great job building our fence for a pet enclosure. The fence is great, just what we were hoping for. Thank you!

Reasonable priceAluminum fence installationCustom fabricationFence building
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pedro and Tilson did great job repairing my wood fence and gate. I would call this company again

Reasonable priceCustom fabrication
steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am very happy with the way my fence turned out. Pedro and Tilson did a excellent job. It was nice to interact with these to individuals. Their attention to detail is impressive. Thank you for the extra effort to make project a success.

Reasonable priceCustom fabrication
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had Ricks come out and replace our existing (and failing) cedar deck with Armadillo composite decking. This was a pretty large project that included replacing the existing deck and handrail as well as extending the previous deck's footprint by wrapping around to the back of the house. This project took a couple…

Custom fabrication
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a custom driveway gate fabricated and installed, my entire experience with Rick’s Fencing was exceptional. There were a couple small issues with the gate and they were corrected in a timely manner. The technicians; Pedro and Jesus are very professional and were a pleasure to work with.

Great priceCustom fabrication
Evonne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From the beginning with my contact with Tyson and my installers Jim his partner as well as Art and Tilson they were very profession, friendly, helpful and respectful. I had an issue they cam right out and corrected it and I am very happy with my fabricated fence. It is beautiful.

Not sureCustom fabrication
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Two teams came to install a 2 door gate. The first team Pedro and Jesus, placed a long anchor post for the gate and a extension of my existing fence to the post. Kota and Jordan W. installed the gate after the post had time to set. They also dug a 3' deep hole for a flag pole. Both teams did nice work.

Reasonable priceCustom fabrication
jo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kota and Jordan W. were a pleasure to work with. They installed our new gate very quickly and made sure it was working properly. They also took the time to make sure we knew how to make adjustments so that we can take care of it ourselves as needed. I highly recommend Rick's!

Reasonable priceCustom fabrication
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rick's crew Sean and Todd did a terrific job building a picnic pavilion for our coast vacation home. Ben and Pete helped plan the details we wanted.

Reasonable priceCustom fabrication
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We hired Rick's to install fencing with gates and a new front deck with stairs. Peter was very helpful with details and quoting. Brian and Josh removed the old deck and stairs and built new. Art and Kaden removed old fencing and built new fencing with gates. Both crews did an excellent job. The projects turned out…

Custom fabrication+ Responsiveness+ Punctuality+ Quality
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a beautiful fence! I could not be happier. The craftsmanship and speed with which my fence was built were both excellent. Rick’s Custom Fencing came up with creative solutions for an unusual side yard space and to re-use an old post while blending it in to the new fencing as well. I really appreciate their work and would hire them again any time!

Custom fabricationFence buildingWood fence installation+ Responsiveness+ Punctuality+ Quality
Everett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Art and Kaden did a very good job for us.

Aluminum fence installationCustom fabricationDeck railing repair+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben and Zach were professional, thorough and very courteous

Custom fabrication+ Responsiveness+ Punctuality+ Professionalism
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Rick's Customer Fencing and Decking has been an extremely positive experience. Ryan assisted with deck design for large front and back patio decks. The build/installation team (Nathan (crew lead), Mark, Nathaniel and Josue were excellent in working with us through the entire process. We had some…

Composite decksCustom fabricationDeck design+ Responsiveness+ Punctuality+ Quality
Scott10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nathan and Graydon from Ricks fencing did an amazing job of re-roofing my patio deck. They were professional and courteous and listened to my questions. They provided great customer service, and that’s why I keep going back to Ricks Fencing for all my projects. If you want it done right the first time choose them…

Custom fabricationDeck repairPatio decks+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Rick's resurface our existing deck and install a cover over it so we could enjoy it year-round. For reasons out of their control the installation of the deck was postponed and installation of the cover was postponed even beyond that. Rick's communicated with us and kept us updated the whole time. Sean and…

Custom fabrication+ Responsiveness+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 78%Overpriced 1%Not sure 5%

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