Experts Reviews · Company report
Rick's Custom Fencing & Decking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%95+13.4Replies to reviews 7%38+2.7Craft & service penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Rick's Custom Fencing & Decking

Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 43 gate installation · 4.7★ from 450 Google reviews

Report card

Percentile vs other gate installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rick's Custom Fencing & Decking is better than 86% of gate installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 85% of gate installation.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rick's Custom Fencing & Decking is better than 76% of gate installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 95% of gate installation.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rick's Custom Fencing & Decking is better than 100% of gate installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 38% of gate installation.D
38

Reviews for your job

Customers hired Rick's Custom Fencing & Decking for 8 kinds of job.

Rick's Custom Fencing & Decking for fence building

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Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Fence building”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 55 Google reviews tagged “Fence building” · showing 20

Bryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Art and Tilson from Rick's built a Good Neighbor fence, and a deer fence around our garden. Work was quick, quiet, and thoroughly professional. Would not hesitate to recommend or to hire again.

Reasonable priceFence buildingDeer fencing & ranch rail installation
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My whole experience was wonderful. Jim and Austin did a beautiful job. They were very pleasent to work with. Jim kept me updated throughout the entire project.

Reasonable priceFence building
SeanBregLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Were quick and handled my odd design requests perfectly, allowing me to cap off the fence posts into a trellis for a wisteria. Understood my concerns about not having the fence attached to the house. Did great work, looks great. My installers were Jorge and Angle and they were outstanding.

Reasonable priceFence building
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We called about a gate adjustment and Art and Tilson were at our door two hours later. They readjusted the door, explained why this problem was occuring and were very knowledgeable about the fencing materials. The were neat, courteous and very personable. We were impressed.

Great priceFence building
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyson was efficient and knowledgeable during the sales process. Jessfri and Auzzie were great to work with during the build out, and our fence looks fantastic. Jessfri was excellent about communicating with us and inspected quality into our fence throughout the process, making small corrections and adjustments as…

Customer photo from Holly's review
Reasonable priceFence buildingWood fence installation
Cydreese6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesfri and Auzzie did great work in repairing different sections of my fence. The were efficient and offered a couple alternative ideas which saved me money. Highly recommend these guys and Rick’s Fencing in Salem

Reasonable priceFence buildingWood fence installation
Cory4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We chose Rick’s custom fencing and decking and we couldn’t be happier!!! They were very professional and friendly! Pedro was amazing! His communication and attention to details were exceptional and very appreciated! He was very clear in explaining what he could do and the pros and cons for what each decision…

Great priceFence buildingWood fence installation
Tiffany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a lock on our gate that was bent and we asked for Rick’s to look at it, and not only did they respond quickly, they came out very quickly and repaired the lock that they had installed over a year ago! We are very thankful for this team! Thanks Art & Tilson!!

Reasonable priceFence buildingService not listed
Perry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very happy with the fence I had installed. Yessfri and Auzzie were very friendly and I would go back to Rick's for any future fences I needed built.

Fence building
linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I'm very happy and grateful for the great work completed. Jim and Austin were so helpful.

Fence building
Robin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pedro and Lorenzo did an awesome job on my fence. It only took one day which is a day quicker than estimated. It is beautiful.

Reasonable priceFence building
Marlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Baylee and Jordan were not only hard workers but very courteous and pleasant to work with and the fence looks fantastic!!

Reasonable priceFence building
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We just had Rick's Fencing install a hog panel fence with 2 gates around our yard. Jim and Austin did the install and they worked meticulously to ensure we had a fence that would last us the next 20 years. We are very happy with their work and I would highly recommend them for any fence you need built.

Reasonable priceFence building
DarciLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I bemoaned needed new fence…Pete consulted with me for the type of fence to prevent the nightly high winds from compromising it as was the case with my old fence. The good neighbor fence allows for air flow and metal fence posts were encouraged. Pete was right about all of that, plus it is beautiful. Art and Tilson…

Reasonable priceFence building
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had Art and Tilson (with Rick's) repair and replace some of our neighbor friendly style fence. They were exceptionally professional and easy to work with. I wouldn't hesitate to recommend this company and these men to my friends or family for their fence installations or repairs. All of Rick's staff that we had…

Reasonable priceFence buildingWood fence installation
Darwin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Recently we had a fence installed by Rick’s Custom Fencing & Decking. From our initial visit at the Salem store to the completion of the fence installation, this project has been an excellent experience. Tyson came to our property, we had a very good discussion about the fence with some good ideas exchanged on the…

Reasonable priceAluminum fence installationFence building
Sandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Zeke and Xavier did an incredible job on our new fence and gates! Would highly recommend this team for anyone needing a fence built!

Great priceFence building
Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had Lorenzo and Yessfori (I hope I spelled his name right) to build a new fence and a new gate for our house behind our RV pad. My husband chose to supply the boards and they were fine with that. Before they were finished, our neighbor behind us text me asking who we’d hired to build the fence and sent me a photo…

Reasonable priceFence buildingWood fence installation
Kitzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pedro and John did great work. The fence is beautiful.

Reasonable priceFence building
Mike12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Parker responded to our damaged fence and provided a high level of service with an accurate quote as well as recommendations for design and installation. Installers Art and Tilson are true craftsmen. They were on time, worked extremely hard and did an excellent job. Even provided some custom solutions for an…

Reasonable priceCustom fabricationFence building

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 78%Overpriced 1%Not sure 5%

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