Experts Reviews · Company report
Rick's Custom Fencing & Decking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%95+13.4Replies to reviews 7%38+2.7Craft & service penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Rick's Custom Fencing & Decking

Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 43 gate installation · 4.7★ from 450 Google reviews

Report card

Percentile vs other gate installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rick's Custom Fencing & Decking is better than 86% of gate installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 85% of gate installation.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rick's Custom Fencing & Decking is better than 76% of gate installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 95% of gate installation.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rick's Custom Fencing & Decking is better than 100% of gate installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rick's Custom Fencing & Decking is better than 38% of gate installation.D
38

Reviews for your job

Customers hired Rick's Custom Fencing & Decking for 8 kinds of job.

Rick's Custom Fencing & Decking for wood fence installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood fence installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Wood fence installation” · showing 40

Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyson was efficient and knowledgeable during the sales process. Jessfri and Auzzie were great to work with during the build out, and our fence looks fantastic. Jessfri was excellent about communicating with us and inspected quality into our fence throughout the process, making small corrections and adjustments as…

Customer photo from Holly's review
Reasonable priceFence buildingWood fence installation
Cydreese6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesfri and Auzzie did great work in repairing different sections of my fence. The were efficient and offered a couple alternative ideas which saved me money. Highly recommend these guys and Rick’s Fencing in Salem

Reasonable priceFence buildingWood fence installation
Cory4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We chose Rick’s custom fencing and decking and we couldn’t be happier!!! They were very professional and friendly! Pedro was amazing! His communication and attention to details were exceptional and very appreciated! He was very clear in explaining what he could do and the pros and cons for what each decision…

Great priceFence buildingWood fence installation
Lorna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very happy with my fence project. Pedro and Jesse were friendly and professional and got the job done ahead of schedule. Highly recommend.

Reasonable priceWood fence installation
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend Rick’s!! Tyson helped us design the perfect fencing combo for our needs, and Kaden and Riley worked really hard to build and make the fencing perfect!!

Customer photo from Steve's reviewCustomer photo from Steve's reviewCustomer photo from Steve's reviewCustomer photo from Steve's review
Reasonable priceAluminum fence installationWood fence installation
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Second time working with Rick’s. Connor was friendly, responsive, and professional on the estimates and job planning our custom double swinging gate. Art and Tilson executed the project to perfection. When unexpected irrigation line was discovered he notified me and we planned a solution together which I…

Reasonable priceWood fence installationService not listed
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a wonderful experience with Rick’s Fencing on our custom fence addition! Conner, our salesperson, was extremely helpful and took the time to help us figure out exactly what we needed. The lead installer, Pedro, was also a pleasure to work with. He paid close attention to detail and took great pride in his…

Customer photo from Kathleen's reviewCustomer photo from Kathleen's reviewCustomer photo from Kathleen's review
Reasonable priceWood fence installation
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brian and his crew replaced a carport cover and fence with gate. They did a great job. This is the second job Rick's has done for us and I'd highly recommend them.

Reasonable priceWood fence installationService not listed
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had Art and Tilson (with Rick's) repair and replace some of our neighbor friendly style fence. They were exceptionally professional and easy to work with. I wouldn't hesitate to recommend this company and these men to my friends or family for their fence installations or repairs. All of Rick's staff that we had…

Reasonable priceFence buildingWood fence installation
Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had Lorenzo and Yessfori (I hope I spelled his name right) to build a new fence and a new gate for our house behind our RV pad. My husband chose to supply the boards and they were fine with that. Before they were finished, our neighbor behind us text me asking who we’d hired to build the fence and sent me a photo…

Reasonable priceFence buildingWood fence installation
Heston7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pedro and John were fantastic. Professional from start to finish with a clean job site, clear communication, and finished in a timely manner once they started the job. Fence looks great and we are very happy with the work, neighbors have been complementing us daily about how good it looks.

Reasonable priceWood fence installation
TheLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everybody I interacted with at this company is a professional. During the installation, Pedro explained different options on details to find out what I wanted. He was patient in answering all my questions. Both Pedro and John showed a high degree of pride in their workmanship. My fence looks great!

Reasonable priceFence buildingWood fence installation
Charlie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Couldn't be happier with the final result. The professionalism and attention to detail by Pedro and Johnny and later by Zeke and Elija was beyond reproach. Pedro explained the process each step of the way and didn't even flinch when we asked for a change in design. Highly recommended!

Reasonable priceWood fence installation
KristelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I needed a new fence installed on my property and wanted something a little different than standard. I also have a hilly lot that needed some thought for how to make the change in slope look good. From the initial quote by Graydon to the install process by Art and Tilson I could not be happier with the result.…

Reasonable priceFence buildingWood fence installation
Gina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After too many years, we needed complete fence replacement. Went with Rick's Custom Fencing & Decking and had the best experience. The guys: Yesshi, Elijah, and Lorenzo were so polite, courteous and wonderful to work with. Couldn't have asked for a better crew to rebuild our fence. You would be lucky to have them…

Great priceFence buildingWood fence installation
MarcLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

I would highly recommend Rick’s Custom Fencing and Decking. I got a reasonable quote and a reasonable time frame for installation of an important product for our home. Customer service with Tyson was outstanding—he took the time to understand what we wanted. Yessfri, who was the main installer, was very earnest and dedicated.

Reasonable priceWood fence installation
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We moved to a new house recently and we were wanting to give the house a little frame or character. For as long as I can remember I have always wanted to have a split-rail fence either coming up a driveway or framing a home. So, we saw advertisements for Rick’s Fencing and Decking and decided to call and get a…

Great priceWood fence installation
Victoria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pedro and Jesus did a wonderful job repairing my fence. They were so nice throughout the process and the end result was perfect

Reasonable priceWood fence installation
CarrieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rick's Custom Fencing did a great job with our fencing project. Estimate (Parker) was prompt and our fence was scheduled & finished exactly as we had hoped. Kota & Jordan did a fantastic job as a team & troubleshooting certain issues to make it work and look awesome! Great job! Certainly would use Rick's again for some upcoming projects

Reasonable priceFence buildingWood fence installation
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had new fencing installed and Pedro was great. He explained the process and confirmed that we were getting exactly what we wanted. He got the job done and cleaned up quickly. Definitely would hire them again.

Reasonable priceWood fence installation
Debie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jim and Nathanual installed a fence for me July 2023. They did a great job and were very professional. They were polite, arrived on time, cleaned up all debris and finished the job in a timely manner.

Fence buildingWood fence installation
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a beautiful fence! I could not be happier. The craftsmanship and speed with which my fence was built were both excellent. Rick’s Custom Fencing came up with creative solutions for an unusual side yard space and to re-use an old post while blending it in to the new fencing as well. I really appreciate their work and would hire them again any time!

Custom fabricationFence buildingWood fence installation+ Responsiveness+ Punctuality+ Quality
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service was great, they were punctual and competitive in pricing. Were quick from start to finish.

Fence buildingWood fence installation+ Responsiveness+ Punctuality+ Quality
D.M.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fence repair involved replacing two wooden posts and reattaching existing fence. Installers Art and Kaden were professional and on time. They did a nice job.

Wood fence installation+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Rick's install new cedar fence at our home and it is beautiful! Ben Jr. and Zack K. were excellent at communicating throughout the project and did a first-rate job. The fence has 2 locking gates with steel frames that I love and that are a vast improvement over the decrepit ones we had before. Ben and Zack…

Wood fence installation+ Punctuality+ Quality+ Professionalism
LeslieLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim and Brody did an awesome job on our new cedar fence! Jim is a true craftsman, and the finished product greatly exceeded our expectations. Our new fence is the envy of the neighborhood now. Will definitely use Rick's for any future projects!

Wood fence installation+ Responsiveness+ Punctuality+ Quality
Paul18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim and Anthony were fast efficient very nice to work with and very professional. I’ll definitely use this company for my next sizable fencing job.

Wood fence installation+ Responsiveness+ Punctuality+ Quality
Pablo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is great! We highly recommend. The original crew was Jim and Anthony. They were very professional and installed two new front wooden gates, part of a side wooden wall, a chain-link back fence and a trellis in the front lawn. For the back fence they were assisted by another crew, one of whom was Art -…

Chain link fence installationWood fence installation+ Responsiveness+ Punctuality+ Quality
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim and Art were excellent in their skill and timing. Good job with quality and quickly!

Wood fence installation+ Responsiveness+ Punctuality+ Quality
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim and Art of Ricks Fencing did such a professional job installing our backyard fence. They were a pleasure to work with. We would definitely recommend them and Rick’s Fencing to anyone. The fence is beautiful!

Wood fence installation+ Responsiveness+ Punctuality+ Quality
paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone from The sales Rep, Peter, to the crew, Jim and Zach, were friendly, respectful and efficient!! I love my new fence!

Wood fence installation+ Responsiveness+ Punctuality+ Quality
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Art and Erika did an excellent job communicating with us and getting this project completed! Very glad to have these two work with us and help us out! Very professional and highly recommend!

Wood fence installation
JamesLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

May 16, 2022 Nathaniel and Zack installed our new fence after removing the old fence. They were very professional and knowledgeable. They also installed 3 gates, which my wife loves. We have received a lot of compliments from our neighbors. The whole process with Rick's Custom Fencing was fantastic. I highly…

Wood fence installation+ Quality+ Professionalism
Alaster3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brian provided us with a very timely and reasonable estimate and Art and Kyle made it happen. Everyone was very professional and worked hard to get our family what we wanted. Highly recommend!

Wood fence installation+ Responsiveness+ Punctuality+ Quality
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nathan L. and Mike D. were the installers and they did an excellent job. We have a new pergola and a composite deck with which we are very pleased. The job was carefully and professionally done. We will definitely use them again if we need these services!

Composite decksPergola constructionWood fence installation+ Responsiveness+ Punctuality+ Quality
Cory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From estimate to installation, I had a new fence in two weeks. Cory, the estimator, was super friendly and helpful. The installers, Eric and Elijah, were very courteous and efficient. This is my second job with Ricks and I would definitely go back for a third. Great work!

Wood fence installation+ Responsiveness+ Quality+ Value
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Our installers Eric C & Elijah A did a fantastic job communicating and installing the posts for our new fence! Left a very tidy work space which was greatly appreciated with a young puppy.

Fence buildingWood fence installation+ Responsiveness+ Punctuality+ Professionalism
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Art and Erica did a great job installing our new fence from ricksfencing. It is a beautiful new addition to our property.

Wood fence installation
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We wanted to install a custom cedar boundary fence with lattice top and post caps. Rick's Custom Fencing & Decking worked with us from the beginning with Ryan Parker showing us our options and negotiating the contract. Part of the fence was afixed to a concrete retaining wall and was a different height than the…

Custom fabricationWood fence installation+ Punctuality+ Quality+ Professionalism
Jess3 months ago★★★★★

Rating only, no written review.

Reasonable priceWood fence installation

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 78%Overpriced 1%Not sure 5%

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