How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%66+9.3Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORERickyJay Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 178 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired RickyJay Plumbing for 8 kinds of job.
RickyJay Plumbing for toilet repair
Clear ✕All 35 Google reviews tagged “Toilet repair” · showing 20
Brian did an awesome job! Ricky Jay is the best in the CSRA!
Quest was very professional and courteous. We tried to figure out the issue and he handled the changing of the toilet seal well and we did get a few answers with his help.
We’ve called on RickyJay Plumbing many times, and they’ve always been kind, responsive, and quick to help. Their prices are very reasonable, and they’re also happy to talk through your home’s plumbing setup, answer questions, and help you better understand how to care for your home. It’s great to find a reliable,…
As always the plumber was professional and courteous. He identified the problems, fixed the problems, and explained the problems. Exceptional work!
Fast and economical. Arrived an hour after I called, prompt and professional work to fix our leak. Have there number on speed dial for future help!
Arrived one one earlier than appointment time. Micheal was excellent in fixing our cut off valve in master bathroom. Very friendly and professional.
We have used Ricky J for many projects. Always professional, and they do great work. Wouldn’t use anyone else!
Quest was a very good we just found the best plumber.. Job looks great.
Overall I am always pleased. However, I have to say that I feel like today's repair was a little high. Seems that I paid for 2 hours labor (maybe that's a minimum?) when he had to make 2 trips to the parts store.
I have been using Ricky Jay Plumbing for years! Always dependable and knowledgable! Would highly recommend!
I love Ricky Jay Plumbing. They a reasonable priced. Their techs are polite and friendly.
Would definitely use again, honest, quality work, they communicated very well, straightforward hassle free experience
Great customer service! Quick response. They also helped my elderly parents with a shower issue. Technicians are very knowledgeable. Office communication is excellent.
Ricky Plumbing is an absolute gem! I’ve had nothing but positive experiences with them. They may be a bit pricey, but the quality of their work is worth every penny. Quest, my plumber, was incredibly friendly and attentive. He answered all my questions and concerns without hesitation. There was an unfortunate…
Great job very professional and knowledgeable I give him a 10 out 10. If I need any plumbing job done again you are my company can't say enough Great things
1st time using them. On time did everything I ask of them technician was very friendly, new what needed to be done. Will definitely will use them again.
Jessie was great - courteous & professional.
He found the leak under the house and properly identified a leaky wax seal on the toilet. Replaced, cleaned up, works great!
The wife and I thank them for their prompt service in our hour of need. We called and they were at our place within a hour.
The work was good. The price for parts was ridiculous. The price for labor was higher than expected.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 35 | $239–$680 |
| Plumbing pipe repair | 22 | $353–$1.4k |
| Faucet repair | 17 | $228–$585 |
| Plumbing leak repair | 16 | $248–$793 |
| Drain cleaning | 12 | $248–$593 |
| Water heater installation | 12 | $1.2k–$2.5k |
| Garbage disposal installation | 8 | $366–$656 |
| Water heater repair | 7 | $227–$596 |