Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Ridgeline General Contractors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Ridgeline General Contractors

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 20 framing contractors · 4.9★ from 136 Google reviews

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Report card

Percentile vs other framing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ridgeline General Contractors is better than 90% of framing contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ridgeline General Contractors is better than 85% of framing contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ridgeline General Contractors is better than —% of framing contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ridgeline General Contractors is better than 100% of framing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ridgeline General Contractors is better than 100% of framing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ridgeline General Contractors is better than 100% of framing contractors.A
100

Reviews for your job

Customers hired Ridgeline General Contractors for 8 kinds of job.

Ridgeline General Contractors for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$12k–$24k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Roof installation”

RyanLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Amazing staff! Very kind and respectful. They even took care of the issues with my insurance company. I would highly recommend Ridgeline to anyone!

Roof repairRoof installation
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

For anyone needing a new roof and or gutters, Ridgeline General Contractors is 2nd to none! The process from the very beginning to the very end was so smooth. Everything was explained simply and completely. This was the first time I had to deal with making a claim with homeowners insurance, finding and trusting a…

Great priceRoof installation
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Well, first off, let me just tell you I’ve been in the customer service world for almost two decades and without a doubt; Ridgeline is TOP tier. They are not only easy to work with, but a delight to work with! Todd was so understanding and thorough on explanations. I knew at every step what was to come and they…

Great priceRoof installation
LacyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience with Ridgeline General Contractors from start to finish. The entire team was professional, honest, and did outstanding work. They kept us informed throughout the process, showed up when they said they would, and made sure everything was completed to a high standard. The biggest…

Reasonable priceBasement remodelingRoof installationDrywall repair
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I always felt like I was hearing the truth from Tim Back and all the jobsite supervisors. Ridgeline did all they said they would do and in a professional way. All the roofing crew were courteous and worked no stop. They did a great job of cleaning up. I would not hesitate to call them again.

Reasonable priceRoof repairRoof installation
MitchLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ridgeline General Contractors do an exceptional job. Their whole team is very professional and extremely easy to work with. I would highly recommend Ridgeline for any project, large or small.

Great priceGeneral building constructionRemodelingRoof installation
BruceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ridgeline was asked to install a roof vent for a new kitchen fan. This involved cutting a hole in the roof. Past experience with another roofing company had left me very nervous about this type of work. Tim and his crew knocked it out of the Park! They arrived on time, ready to do the install and had all the…

Great priceRoof installation
Erin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ridgeline and Todd Bantz were INCREDIBLE; the best contractor we have ever used! After a huge tree fell on our home causing damage to the roof, gutters, and interior walls Todd and his crews went above and beyond to get our home fixed working seamlessly with our insurance adjuster and pointing out benefits we…

Roof installationDrywall repairService not listed
michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ridgeline General Contractors replaced my roof as well as interior repair. If you’re looking for a company that is honest, fair and reputable, please consider them. Tim Back and his employees are top notch!

Reasonable priceRoof repairRoof installationDrywall repair
KellieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A few short years ago we used Ridgeline to put a new roof on our house and I never wrote a review back then so I will now. They did an excellent job. Tim B. worked with our insurance adjuster and she didn’t want to approve it at first but Tim was able to convince her and show her that yes we needed a new roof (we…

Great priceHome renovationsRoof installation
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceRoof repairExterior paintingRoof installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair19—
Home renovations18—
Roof installation11$12k–$24k
Drywall repair8—
General building construction7—
Painting6—
Basement remodeling4—
Exterior painting4—

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