Experts Reviews · Company report
Ridgeline General Contractors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Ridgeline General Contractors

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 20 framing contractors · 4.9★ from 136 Google reviews

Report card

Percentile vs other framing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ridgeline General Contractors is better than 90% of framing contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ridgeline General Contractors is better than 85% of framing contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ridgeline General Contractors is better than —% of framing contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ridgeline General Contractors is better than 100% of framing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ridgeline General Contractors is better than 100% of framing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ridgeline General Contractors is better than 100% of framing contractors.A
100

Reviews for your job

Customers hired Ridgeline General Contractors for 8 kinds of job.

Ridgeline General Contractors for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Roof repair”

RyanLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Amazing staff! Very kind and respectful. They even took care of the issues with my insurance company. I would highly recommend Ridgeline to anyone!

Roof repairRoof installation
RuthLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Efficient

Reasonable priceRoof repair
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called Tim a little after 6PM. The rain had stopped, I was expecting to leave a voicemail but, I was pleasantly surprised when Tim answered and said he would be out tonight by 8PM. He checked around the windows and the siding. He then crawled up on the roof and found a hole in the shingles. He repaired the hole…

Roof repair
Janel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a stellar experience with Ridgeline. Todd Bantz was so helpful and knowledgeable. He was communicative and stayed in touch as we adjusted install timing for the inclement spring (rainy) weather. The crew was quick and professional; they did a thorough job tarping during tear off and clean up at completion. Our new roof looks amazing! Thank you!

Great priceRoof repair
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I always felt like I was hearing the truth from Tim Back and all the jobsite supervisors. Ridgeline did all they said they would do and in a professional way. All the roofing crew were courteous and worked no stop. They did a great job of cleaning up. I would not hesitate to call them again.

Reasonable priceRoof repairRoof installation
Caty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We've worked with Ridgeline twice now and had a great experience both times! They repaired our garage after a tree fell on it and were very helpful in working with our insurance company. They are super responsive and have great communication. Highly recommend!!

Reasonable priceRoof repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very happy with the recent work they did. Helped tarp and repair my roof after the recent wind storms we had earlier this year. They were quick and diligent and would happily use their services again. Highly recommend.

Reasonable priceRoof repair
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ridgeline is an awesome company to deal with they have helped me so much getting our house ready to sell. They go above and more. Thank you with all your help will gladly recommend you.

Great priceRoof repairService not listed
MartyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ridgeline provided excellent service regarding our recent wind damage to our roof. Even though our damage was minor, they were prompt with our estimate and repairs. I would recommend them for any roof repairs or replacement.

Great priceRoof repair
Kendra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tim responded very quickly to our need. He had great communication and was very professional on site. He went above and beyond to share next steps he would recommend. Highly suggest using his services!

Reasonable priceRoof repair
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tim was absolutely amazing and went above and beyond for my roof and my family!! I can’t thank him enough!!

Great priceRoof repair
Leslie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tim was very quick to respond to my initial text requesting a consultation for a potential damage Roof. He was out to make an assessment within 24 hours. Thankfully the damage was not as bad as I expected and Tim was honest and able to save us the headache of dealing with a homeowners insurance claim by giving us an…

Great priceRoof repair
Nikki8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recently worked with Tim Back on some roof repairs needed on our 20 year old roof. Most companies would judge the age & recommend a replacement. Tim is different. He took his time to consider all the factors, showed me pictures and recommended a repair saying it still had 5-10 years left. He is a pleasure to work…

Great priceRoof repair
Aimee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tim from Ridgeline provided excellent service for a minor roof repair. Response time was phenomenal. Price was more than competitive. Problem fixed!

Great priceRoof repair
michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ridgeline General Contractors replaced my roof as well as interior repair. If you’re looking for a company that is honest, fair and reputable, please consider them. Tim Back and his employees are top notch!

Reasonable priceRoof repairRoof installationDrywall repair
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ridgeline Contractors is the best group of qualified contractors! They fixed our roofing issues quickly and completely. We recommend Ridgeline to all our family and friends.

Great priceRoof repair
Gregg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a leak in the ceiling of my garage that was difficult to pinpoint and a long gutter in the rear of my house that needed 2 downspouts instead of 1. Tim Back with Ridgeline General Contractors took care of my issues in a timely manner at a fair price. I would highly recommend them for your home renovation and roof repair needs.

Great priceHome renovationsRoof repair
Pete8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ridgeline is a local Central Indiana company, not one of those "storm-chaser" outfits we see come and go. They did some repairs since my insurance company wouldn't cover a new roof. Tim came out to the house and was very helpful and professional. He walked me through my options and I never felt pressured along…

Roof damage repairRoof repair+ Responsiveness+ Professionalism
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceRoof repairExterior paintingRoof installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

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