Asbestos testing service · Lewisville, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 128 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★30 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ridgeline Integrated Solutions five stars based on thirty reviews, with the owner responding to all feedback. Customers frequently cite the company's punctuality, often noting same-day or next-day scheduling for asbestos and mold testing. Recurring themes include clear communication, professional conduct, and reasonable pricing. Reviewers appreciate the detailed reports and the staff's willingness to answer questions without upselling. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
Reviews on this page: 30 Google reviews (24 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 23, 2026.
Service: Hazardous Material Removal Service serving Lewisville, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ridgeline Integrated Solutions: 97/100 on this factor. Category median: 93.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ridgeline Integrated Solutions: 94/100 on this factor. Category median: 92.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ridgeline Integrated Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
5.0of 5
5 stars30100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 24 written reviews
100%praise
Praise53100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1528%
Staff & attitude1426%
Would recommend815%
Quality & results59%
Price & value59%
Communication36%
Honesty & trust36%
What customers talk about
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jonathan and Mina came to my house the next day after I called Ridgeline.”
“I called with a few questions about asbestos and mold, and Jonathan was incredibly kind and patient.”
“I am so satisfied definitely recommended this company.”
“Jonathan and his team did an awesome job walking us through the process and explaining everything with patience and clarity.”
“I needed someone quick and at a specific time of day and Jonathan was very accommodating and affordable!”
“I also liked the fact that he was very communicative during the whole process.”
“He took the time to answer all of my questions and gave me straightforward, honest advice.”
People customers mention
Jonathan5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
II7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I called with a few questions about asbestos and mold, and Jonathan was incredibly kind and patient. He took the time to answer all of my questions and gave me straightforward, honest advice. It's refreshing to find someone who is both knowledgeable and genuinely helpful. I really appreciated his professionalism and willingness to help.
SStuart7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jonathan and Mina came to my house the next day after I called Ridgeline. They were both honest, professional, kind, and skilled. I greatly appreciated them not upselling me on anything and instead giving me honest solutions to my home’s issues. I will be recommending anyone I know to consult Ridgeline for their…
MMark9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I just wanted to say, "Thank You" to Johathan and his team from Ridgeline Integrated Solutions for assisting us with our Asbestos Testing. We were having issues finding a business to service us and we were led to reach out to (R.I.S) and that was the best call we made. Jonathan and his team did an awesome job…
RRussellLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
They are so professional. I am so satisfied definitely recommended this company.
SSerendipity7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Excellent!
Great work, very fast and amazing. Look for no more. Kind people and fast report.
EEmmanuelle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great company and workers that are both professional and fun to work with. You'll definitely enjoy working with Ridgeline!
I called with a few questions about asbestos and mold, and Jonathan was incredibly kind and patient. He took the time to answer all of my questions and gave me straightforward, honest advice. It's refreshing to find someone who is both knowledgeable and genuinely helpful. I really appreciated his professionalism and willingness to help.
Response from the owner · 4 months ago
Thank you so much for the kind words. I’m glad I was able to help!
S
Stuart Sanders7 reviewsiTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Jonathan and Mina came to my house the next day after I called Ridgeline. They were both honest, professional, kind, and skilled. I greatly appreciated them not upselling me on anything and instead giving me honest solutions to my home’s issues. I will be recommending anyone I know to consult Ridgeline for their mold issues solely due to the way Jonathan and Mina handled themselves and treated me. Thank you both very much.
Response from the owner · a year ago
Thank you for the kind words Stuart. I'm very happy that we could help and hope that you get your project completed without anymore surprises along the way!
M
Mark Jordan9 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I just wanted to say, "Thank You" to Johathan and his team from Ridgeline Integrated Solutions for assisting us with our Asbestos Testing. We were having issues finding a business to service us and we were led to reach out to (R.I.S) and that was the best call we made. Jonathan and his team did an awesome job walking us through the process and explaining everything with patience and clarity. Everything they shared with us about this process happened exactly as they said. If we could give them more than 5 stars we would. They gave us "World Class Customer Service"!!!
Response from the owner · a year ago
Thank you Pastor Mark for the kind words. I will be sure to pass them on to the team. We hope the doors are open for you and your church at the new location soon so you all can get to doing God’s work!
R
Russell BlackLocal Guide · 28 reviewsiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
Prompt, professional, and courteous. Enjoyed working with Jonathan on our project. he was able to accommodate our requests to our 100% satisfaction. I am glad we found him; I'd recommend him to anyone!
Response from the owner · 2 years ago
Thank you Jiten. We enjoyed working with you as well! We wish you all the best.
