Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Right The 1st Time logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%98+23.8Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Right The 1st Time

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 165 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Right The 1st Time is better than 94% of post construction cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Right The 1st Time is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Right The 1st Time is better than 100% of post construction cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Right The 1st Time is better than 99% of post construction cleaning.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Right The 1st Time is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Right The 1st Time is better than 100% of post construction cleaning.A
100

Reviews for your job

Customers hired Right The 1st Time for 5 kinds of job.

Right The 1st Time for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$210
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “General housekeeping”

ErikLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

With two children under four years old, they can make a really big mess. Part of our journey is to keep the house cleaned up, but having time to deep clean is always tricky. We met Right the 1st Time at the Better Business Bureau Torch Award for Ethics, and we were so impressed with the owner, Amy, for her passion…

Customer photo from Erik's reviewCustomer photo from Erik's review
Paid $150–200Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

It was a good service for the time they were here & for the help we needed/need. I only wished they communicated more with us while they were here. To be fair though I could have as well

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
JamLocal Guide · 294 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A wonderful company!! Amy and Loupe were amazing to work for! We were moving out of apartment! We needed someone who was cheaper to clean our apartment than our apartment complex! Its a great price! For our 1 bedroom and 1 bathroom. Around 800 sq feet apt. It was around $280! Amy was great at getting me in! Very…

Customer photo from Jam's reviewCustomer photo from Jam's reviewCustomer photo from Jam's reviewCustomer photo from Jam's review
Paid $250–300Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
Charles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Katie did a wonderful job cleaning the floors and bathrooms at a time when I was recovering from foot surgery. It truly lifted my spirits and would highly recommend Done Right the First Time cleaning service. Charles and I was truly satisfied for the service!

Paid $150–200Reasonable priceGeneral housekeeping
Natalie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On Time, Professional, Respectful of me and my property. Hannah got right to work and delivered in each room, gave focus to the area I requested. Great Job, 5 🌟!

General housekeeping
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nothing but good things to say about this service! We go way back and they are very dependable and always willing to help with anything and go the extra mile. First rate!!!!!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Annetta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Very efficient cleaning service. Sarah paid attention to detail and has a friendly personality.

General housekeeping
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Always job well done thanks

General housekeeping+ Responsiveness+ Quality+ Professionalism
mauro6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

General housekeepingDeep clean

Price

$287+23% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning30$158–$247
Deep clean24$253–$447
General housekeeping9$132–$210
Moving-related cleaning8$225–$392
Office & workplace cleaning6$119–$259

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