Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Right The 1st Time logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%98+23.8Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Right The 1st Time

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 165 Google reviews

📞 Call (317) 793-3349Request a call backWebsite ↗

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Right The 1st Time is better than 94% of post construction cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Right The 1st Time is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Right The 1st Time is better than 100% of post construction cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Right The 1st Time is better than 99% of post construction cleaning.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Right The 1st Time is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Right The 1st Time is better than 100% of post construction cleaning.A
100

Reviews for your job

Customers hired Right The 1st Time for 5 kinds of job.

Right The 1st Time for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Standard cleaning” · showing 20

ErikLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

With two children under four years old, they can make a really big mess. Part of our journey is to keep the house cleaned up, but having time to deep clean is always tricky. We met Right the 1st Time at the Better Business Bureau Torch Award for Ethics, and we were so impressed with the owner, Amy, for her passion…

Customer photo from Erik's reviewCustomer photo from Erik's review
Paid $150–200Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

It was a good service for the time they were here & for the help we needed/need. I only wished they communicated more with us while they were here. To be fair though I could have as well

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Dara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I contacted Right the 1st Time last month for an estimate after seeing some neighbor’s recommendations online. Quick and easy estimate with discussion of what our family needed. First cleaning completed on 8/14 and so happy with how clean our house is for the first time in months. Balancing work, the kids…

Paid $300–350Reasonable priceStandard cleaning
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I need to hire them as I have needs but can’t afford higher prices

Paid $150–200Great priceStandard cleaning
joylynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

wonderful wonderful experience. jelli was was excellent. she did more than i could ever do. i will continue with her for along time.

Standard cleaning
Dustin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great communication from start to finish, good attention to detail, can’t recommend enough.

Paid $200–250Reasonable priceOffice & workplace cleaningStandard cleaning
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleased!

Paid $200–250Reasonable priceStandard cleaning
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am so Thankful for Hannah and Right the 1st Time. Hannah was so nice and friendly and did a great job cleaning. I am currently going through chemo and this was the best gift ever!! I would definitely recommend Right the 1st Time!

Standard cleaning
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional! Prompt and detailed. Did everything I asked and more. Love a company that goes above and beyond. Will definitely be using them again.

Great priceStandard cleaning
julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Hannah was so friendly and did a great job. We had a rough day yesterday at the cancer doctors and to come home to a clean house felt so good. Definitely made a bad day a little better.

Great priceStandard cleaning
zach7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Right the 1st Time was recommended to me by a friend who has been using their services for quite a while, and I can honestly say they exceeded my expectations. From the very first cleaning, it was clear why they came so highly recommended! Jeli and Shelby have both done an amazing job cleaning my houses! They are…

Paid $200–250Great priceStandard cleaningDeep clean
JamLocal Guide · 294 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A wonderful company!! Amy and Loupe were amazing to work for! We were moving out of apartment! We needed someone who was cheaper to clean our apartment than our apartment complex! Its a great price! For our 1 bedroom and 1 bathroom. Around 800 sq feet apt. It was around $280! Amy was great at getting me in! Very…

Customer photo from Jam's reviewCustomer photo from Jam's reviewCustomer photo from Jam's reviewCustomer photo from Jam's review
Paid $250–300Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
Samira5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

From start to finish the clean was perfect! Krista was super professional, efficient, and kind! I definitely would recommend to others ! I’ve never seen my shower sparkle so much 10/10 !!

Great priceStandard cleaning
Brandon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Right the First time is great to use. Amy was awesome to work with! Highly recommend!

Paid $150–200Great priceStandard cleaning
Doris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a wonderful experience and really appreciate the service.

Not sureStandard cleaning
Josh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They’re were great, on time, super nice, and most importantly did a great job cleaning. Kitchen and bathrooms were my focus and they made them look better then any day we’ve lived there.

Great priceStandard cleaning
SandraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did a great job cleaning my house before we had a small wedding here.

Paid $300–350Reasonable priceStandard cleaning
Bruh15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am pleased with the cleaning service a job well done.

Standard cleaning
IndyNana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First time around, did an outstanding Job cleaning our house. The crew couldn't have been nicer. Most definitely we would recommend these people without a second thought!! My husband and I couldn’t believe how well they did on cleaning the cabinets and the woodwork, burners on the stove, and even the liners under…

Paid $500+Reasonable priceStandard cleaning
Grant2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Lupe always does a wonderful and thorough job at our house.

Great priceStandard cleaning

Show more standard cleaning reviews (10 more) →

Price

$287+23% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning30$158–$247
Deep clean24$253–$447
General housekeeping9$132–$210
Moving-related cleaning8$225–$392
Office & workplace cleaning6$119–$259

Compare with

ServiceMaster Commercial Cleaning Services logoServiceMaster Commercial Cleaning ServicesExperts Score 99Indianapolis · 5.00★Sunshine Clean Indy logoSunshine Clean IndyExperts Score 94Indianapolis · 4.94★First Serve Cleaning and Restoration logoFirst Serve Cleaning and RestorationExperts Score 94Indianapolis · 4.93★