Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
Ripple Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Ripple Pool Service

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 5.0★ from 106 Google reviews

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Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ripple Pool Service is better than 97% of pool maintenance services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ripple Pool Service is better than 98% of pool maintenance services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ripple Pool Service is better than 99% of pool maintenance services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ripple Pool Service is better than 100% of pool maintenance services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ripple Pool Service is better than 100% of pool maintenance services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ripple Pool Service is better than —% of pool maintenance services.–
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Reviews for your job

Customers hired Ripple Pool Service for 8 kinds of job.

Ripple Pool Service for filter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Filter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 14

All 13 Google reviews tagged “Filter cleaning”

JulieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This company is very reliable and dependable. We had an unfortunate issue to deal with and the pool was sooo low and green. It was sad and none of us had ever dealt with this situation before. Nick responded right away and was very empathetic to our needs. Within days our pool was sparkling clean and back to the…

Filter cleaning
Allen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick has always taken great care of our pool and keeps all our equipment in good shape with any needed maintenance. Highly recommend Ripple Pool Service

Swimming pool automation and controls repairFilter cleaningSwimming pool filter repair+ Responsiveness+ Punctuality+ Quality
EdwinLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have an above ground pool I called over 12 locations for help on a clean up and all said no sorry. I called Ripple they said we do not but still spent the next 30 minutes giving me advice on what to do to resolve my cloudy pool situations for my above-the-ground 18x18 without a hesitation. That's great service and…

Filter cleaningVacuumingWater treatment+ Responsiveness+ Professionalism
Rosa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick did great! First of all is awesome to relate to, which is truly appreciated. Second, he came when he said he was, and performed the requested work (salt cell and filter cleaning) with patience and professionalism. Some people rush through their work, hence neglecting details which leads to more expense later…

Filter cleaningService not listed+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick was awesome! My pool filter stopped working and Nick was able to come out the next day and fix the problem. He is knowledgeable and was happy to show you exactly what he’s doing if you ever want to DIY in the future.

Swimming pool automation and controls repairFilter cleaning+ Responsiveness+ Punctuality+ Professionalism
Julio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We established service with this company. Nick, the owner, came and fixed our algae problem and stabilized our chemicals, amongst other things. He is very professional, very responsive & attentive. So glad I found him to service our pool. Strongly recommended.

Filter cleaningGeneral repairsNetting+ Responsiveness+ Punctuality+ Quality
KevinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick and his team take the time to do the job correctly! Always on time and never anything missed! I love that he sends a detailed report and photo each week after the servicing is complete. He takes great care to make sure my four legged family doesn’t escape through open gates and I know I can trust him in my…

Filter cleaningLeaf trapsSwimming pool summerization+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick has been very knowledgeable when we have asked about our pool system

Filter cleaningLeaf trapsNetting+ Responsiveness+ Punctuality+ Quality
Brei3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm really happy I switched to Ripple Pool Service! Nick had the best prices around (I checked with multiple companies). He's eager, knowledgable and very responsive. After each service, I receive an email with a picture taken during service. Nick texts about any issues he sees with the pool, but he's not the type…

Filter cleaningGeneral repairsNetting+ Responsiveness+ Punctuality+ Quality
V.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After 3 years with a different company we switched to Ripple Pool Service and we're so glad we did. Working with Nick at Ripple has been fantastic. Our pool looks better and the service has been impeccable. Nick is punctual and very communicative with suggestions for improvement, prevention of potential problems and…

Filter cleaningLeaf trapsWall brushing+ Responsiveness+ Punctuality+ Quality
Colton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend! Nick was super-responsive and communicated everything clearly, and got things done so quick!

Filter cleaning+ Responsiveness+ Punctuality+ Quality
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Filter cleaningTile brushingVacuuming+ Responsiveness+ Quality+ Professionalism
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Filter cleaningSwimming pool filter repairVacuuming+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water treatment15—
Filter cleaning13—
Wall brushing8—
Tile brushing6—
Swimming pool light repair5—
Vacuuming5—
Pump repairs & installation3—
Swimming pool filter repair3—

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