Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
Ritchie Auto Glass holds a 4.9 rating from 220 reviews, with the owner responding to nearly half of them. Customers frequently cite fast service, competitive pricing, and effective communication, including mobile repairs and insurance assistance. While most praise the clean finish and punctuality, a few low-star reviews describe sloppy installation details, such as adhesive residue on vehicle parts or post-repair leaks.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
220 Google reviews we collected
Phrases our text analysis found in 187 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 187 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fixed our rock chip so quickly, everyone was friendly, and great price!”
“Very caring and kind did the windshield replacement quickly and efficiently.”
“Great experience for first time windshield replacement at Ritchie (after not great experience previously at the "other guys").”
“I did not have a very good experience, the mobile tech was very sloppy.”
“They are affordable, super friendly and so helpful.”
“10/10 experience, will definitely come here again if/when needed!”
“I try not give bad ratings to small businesses but with regards to a semi truck glass repair, I cannot recommend these guys.”
“Excellent communication, was early to both appointments.”
“I have honestly never been to a business where every single person was so welcoming and genuinely cared about their customers.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Ritchie Auto Glass for 3 kinds of job. Pick one to see what they paid and said.
I have had two windshields replaced by Ritchie Auto Glass in the last year. They did a fantastic job!
Was very impressed . Was able to make appointment and get both windows fixed in an afternoon.
Did an amazing job! Easy to communicate with. Quick and great work! Would definitely come back to Ritchie's or any glass issues.
We pulled in and we’re getting out of the car and then One of the owners ran out and said don’t get out(my husband uses a walker). And took very good care of us. The crack is stopped for now and is holding good! Thanks for the great service.
They replaced my windshield in my driveway while I was at work. Great communication, price and a job well done.
Amazing service! Fixed our rock chip so quickly, everyone was friendly, and great price!
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield repair | 53 | — |
| Auto windshield replacement | 45 | — |
| Auto rear window replacement | 17 | — |
4.9 ★★★★★ 220 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have had two windshields replaced by Ritchie Auto Glass in the last year. They did a fantastic job!
Awesome work! Fast and prompt! Easy to work with.
Was very impressed . Was able to make appointment and get both windows fixed in an afternoon.
Did an amazing job! Easy to communicate with. Quick and great work! Would definitely come back to Ritchie's or any glass issues.
We pulled in and we’re getting out of the car and then One of the owners ran out and said don’t get out(my husband uses a walker). And took very good care of us. The crack is stopped for now and is holding good! Thanks for the great service.
They replaced my windshield in my driveway while I was at work. Great communication, price and a job well done.
Amazing service! Fixed our rock chip so quickly, everyone was friendly, and great price!
Very caring and kind did the windshield replacement quickly and efficiently.
Best company I've ever used.
Great service!
Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
