How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERitchie Auto Glass
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #188Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 220 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ritchie Auto Glass for 3 kinds of job.
Ritchie Auto Glass for auto windshield replacement
Clear ✕All 45 Google reviews tagged “Auto windshield replacement”
Did an amazing job! Easy to communicate with. Quick and great work! Would definitely come back to Ritchie's or any glass issues.
Jeep windshield looks great! They were fast and did a great job. Other places I have been left globs of sealant on the edges and trim. Ritchie’s left the trim clean and the sealant installed in clean beads. Definitely professional quality! Highly recommend this shop.
I needed my windshield replaced. I called, they were super nice, able to fit me in the next day, and had my car ready to go in about an hour! 10/10 experience, will definitely come here again if/when needed!
Richie Auto Glass is the only service shop I go. They replaced my windshield at an amazing price. Job was done with perfection, and I am very satisfied.
Last week I had a huge star in the windshield of my Chevy Silverado. They pulled it into the shop and less than 15 minutes later the windshield was repaired! Amazing service and efficiency! Great experience! 1999 Honda Accord. Ritchie Auto glass had my windshield in stock. They kept me informed through the entire…
Great experience for first time windshield replacement at Ritchie (after not great experience previously at the "other guys"). Ritchie ordered the factor windshield that I requested, and the install was done well. thanks
I had a great experience with Ritchie Auto Glass I MADE AN APPOINTMENT, they called before the appointment and offered to get me in sooner. It took only about an hour. The price was exactly what they quoted and very reasonable.THANK YOU Richie Auto Glass,
just great!
They are the best! Great prices, quick service, and I can’t even tell where our rock chip was. They did a great job.
Took my car in today. Very happy with the replacement of windshield. Great customer service and great job!!
Great guys to work with, fair prices. I had 3 windshields that needed replacing so two technicians came to my place. They were both very competent and super nice. Scheduling was easy, they got me in quick and prices were fair. I highly recommend Ritchie auto glass.
They were awesome and got our windshield fixed super fast!! Will definitely be using them again!
Friendly Knowledgeable Fast and efficient Highly recommended
Wether a specialty window or your basic windshield replacement, Ritchie Auto Glass is above and beyond. Their pricing and service is above top notch. The people who run the place are so amazing! I won't go anywhere else!
The best in town! Always accommodating and great to work with. They do a lot of rock chips and windshields on our trucks and would recommend to anyone 👍
We had a big ding that turned into full crack quickly. Tanner and Stephanie at the Ritchie Auto Glass in Idaho Falls were able to get us in quickly for a full replacement at almost half the cost of some other quotes! Great experience! Fast Help and we’re back on the road!
Loved my experience with Ritchie Auto Glass. Easy communication, great price, and they were able to come out to my home. Definitely recommend them and will use them in the future!
Had my Explorer windshield replaced here and it was a great price and was done quickly. Staff is super friendly and easy to work with. I will definitely bring our other car here when it’s needed!
If I could give more stars, I would! Great communications, quick turnaround time, and the entire staff was friendly and professional! I needed to get my truck windshield replaced… they quickly responded to me with great, no hassle pricing options and were able to fit me on their schedule asap. I will absolutely be…
Just had a windshield replaced yesterday and it looks amazing! Ritchie Auto Glass did a great job- Ryker was the tech and was so friendly and professional. The windshield was completed in a timely manner and at a great price. Thank you!!
Drake came out and replaced my windshield. He was very polite, professional, knowledgeable and friendly. He did a great job. I would definitely recommend them.
Tanner provided a Quick professional windshield replacement for me in less than an hour! The whole crew are super friendly and courteous too!, nothing nicer than a clear nd clean windshield to see through! oh and pricing is super competitive with great glass!
These guys are awesome. I’ve used them for years I break a lot of windows I guess… They’re always in touch and do great work.
I needed my windshield replaced and found Ritchie Auto Glass during a Google search. I liked the idea of having a mobile service come to my home so I gave them a call. I got a quote over the phone which I believed was reasonable even if I didn't have comprehensive insurance. Fortunately, I do have insurance and I…
I had a great experience getting my windshield replaced this morning. The staff was very friendly and the waiting area very comfortable. I was told my vehicle would be done in an hour, and it was done right on time. Not only that, but the price was very fair compared to other competing businesses I had looked at.…
They installed a beast of a windshield in our 1970 MGB-GT and it looks beautiful. Thank you. Highly recommend
Both Hunter and Chris are amazing !
Sully was amazing and did a good job.
Excellent work,and for the best price in town! Great experience!
Once they started on my car they were very fast and honored their quote. They were great price wise. I noticed after I left that my car had not been cleaned after, but one of the owners reached out and made sure to make it right. I would definitely recommend calling to get a quote!
I did not have a very good experience, the mobile tech was very sloppy. I had black windshield urethane on my hood, grill, a-pillar, the inside of the glass and on my headliner. To top it off he reinstalled my wiper arms incorrectly so they smack the wiper cowl.
Sully was super profedsional and skilled, such a bonus that he had cool conversation while he worked...i was very impressed with his skills....thanks sully
Safelite's price to replace my windshield was so much more expensive than what I was quoted with Ritchie Auto Glass. They did such an amazing job, and I will definitely use them again! Ryker and Hunter were very kind and detailed.
The cost of the window replacement was reasonable. The service was exceptional!! Hunter was so good to my kids while they were watching him change the windshield. I recommend Ritchie Auto Glass.
I have known Scott Ritchie for a few years. I have always been happy with his service and the way I am treated. I will keep using them as long as they are in business. :)
Very professional service at a reasonable cost. They were able to get my windshield replaced the day after I called, and the technician had the job done quickly and efficiently. I will definitely be recommending the use of their services for friends and family in the future.
They have been out multiple times and always do a great job!
Their cost was WAY cheaper than the other quotes I got, and the service was fantastic! I highly recommend Ritchie Auto Glass to anyone who wants a great price and great service.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield repair | 53 | — |
| Auto windshield replacement | 45 | — |
| Auto rear window replacement | 17 | — |
