Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
River City Ace Handyman Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

River City Ace Handyman Services

New Braunfels, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 44 tile contractors · 4.9★ from 421 Google reviews

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Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.River City Ace Handyman Services is better than 93% of tile contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.River City Ace Handyman Services is better than 89% of tile contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.River City Ace Handyman Services is better than 100% of tile contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.River City Ace Handyman Services is better than 94% of tile contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.River City Ace Handyman Services is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.River City Ace Handyman Services is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired River City Ace Handyman Services for 8 kinds of job.

River City Ace Handyman Services for drywall repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Drywall repair”

Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Alex was outstanding. Great job. He was so professional. River City Ace Handyman Services is now going to be the first that I call when I need a handy man.

Great priceHome maintenance & repairsDrywall repair
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Leon did a great job.

Reasonable priceTile work installationDrywall installationDrywall repair
cooper1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

I contacted Ace Handyman to repair a hole in my ceiling, and they were able to schedule the work within a few days. Unfortunately, the completed repair was disappointing. The texture did not match, the paint was not color matched, and the overall workmanship was messy.(first photo) I reached out to Ace Handyman,…

Customer photo from cooper's reviewCustomer photo from cooper's review
Reasonable priceDrywall repair
ArnetteLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carly our point of contact was great to work with for scheduling and pricing. The installation technician Deonte was prompt on both days. Very professional and engaging. We missed a few things on the final walk through but Carly was most accommodating with quick resolution. Defiantly would use them again!

Reasonable priceDrywall installationDrywall repair
Betty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I am so glad to have Ace Handyman Services in the New Braunfels area and be able to speak with a person instead of a recording. Josh was prompt, courteous and understood what I needed done. He did an excellent job selecting and installing slide bolt closures on one of my gates that would not remain closed or locked.…

Reasonable priceHome maintenance & repairsDrywall repair
Eleanor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very satisfied. Extremely helpful and friendly on the phone. Deante, the one who came to do the work, was amazing. He showed up on time and got the job done, on time and with no cost surprises. He went above and beyond. Will definitely be calling again for future needs.

Reasonable priceDrywall installationInterior paintingDrywall repair
DianaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Leon from Ace Handyman Service did a great job removing a 75 inch TV off the wall above the fireplace. He arrived early for the appointment and got the job done very quickly. He even showed us how to use our gas powered fireplace. After placing the TV on the new entertainment center, he re connected the TV, sound…

Great priceFurniture assemblyDrywall repair
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Leon was very good 👍🏻 he knew what he was doing and was very efficient. Good job 👏

Reasonable priceHome maintenance & repairsGutter cleaningDrywall repair
Randy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very good work product and professional service.

Reasonable priceDrywall repair
JohnLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I don't mind paying a little more for trusted and quality service! My handyman was Deante and he didn't mess around. Was right on time and finished in the time frame originally agreed to. I highly recommend this service, because if you have ever been ripped off by a so called contractor...peace of mind is worth a lot. Thank you ace and Deante!

Customer photo from John's review
Reasonable pricePlumbing fixture installationElectrical workDrywall repair
TimothyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Deante came on over promptly on time to assist. He was observant and documented everything I requested be addressed for my upcoming home repairs. Great attitude and professional. I look forward to working with ACE Handyman Services for all my needed home repairs and projects.

Reasonable priceHome maintenance & repairsGeneral repairsInterior painting
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Deante did a good job, cleaned up, and was very personable.

Customer photo from William's review
Reasonable priceDrywall repair
Gloria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceInterior paintingDrywall repairService not listed
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical workDrywall repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 68%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Home maintenance & repairs36—
General construction34—
General repairs19—
Drywall repair14—
Interior painting9—
TV mounting8—
Electrical work8—
Fan installation5—

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