Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
River City Ace Handyman Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

River City Ace Handyman Services

New Braunfels, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 44 tile contractors · 4.9★ from 421 Google reviews

📞 Call (830) 507-2173Request a call backWebsite ↗

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.River City Ace Handyman Services is better than 93% of tile contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.River City Ace Handyman Services is better than 89% of tile contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.River City Ace Handyman Services is better than 100% of tile contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.River City Ace Handyman Services is better than 94% of tile contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.River City Ace Handyman Services is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.River City Ace Handyman Services is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired River City Ace Handyman Services for 8 kinds of job.

River City Ace Handyman Services for electrical work

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical work”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Electrical work”

Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Second Visit: Leon removed a troublesome smoke detector (originally mounted too close to the stove/ oven) and installed one with a ten year battery in a more optimal location. He also fixed three ceiling fan pulls so we can at last adjust the fan speed. Thanks very much, Leon!! First Visit: Leon just finished…

Great priceTV mountingElectrical work
ColinLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick, professional quality work

Electrical work
cathrynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very friendly, finished in a timely manner. Cleaned up all the mess

Great priceElectrical work
JohnLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I don't mind paying a little more for trusted and quality service! My handyman was Deante and he didn't mess around. Was right on time and finished in the time frame originally agreed to. I highly recommend this service, because if you have ever been ripped off by a so called contractor...peace of mind is worth a lot. Thank you ace and Deante!

Customer photo from John's review
Reasonable pricePlumbing fixture installationElectrical workDrywall repair
Linda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent company and great service. Jason is a awesome person, kind, professional and does a excellent job with all repairs. I am so pleased with everything he did. Thank you Ace HANDYMAN and thank you Jason.

Reasonable priceHome maintenance & repairsElectrical work
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Deante B. Did a fantastic job installing 3 ceiling lights for us this week. Super friendly, knowledgeable and got the job done in no time! What took us 3 hours to do one fixture, Deante did in half the time. I’m so glad to have found Ace Handyman Services and will definitely call on them again in the future.

Reasonable priceElectrical work
Tammi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They did a fantastic job!! Looking forward to working with them on future projects!! Thank you!

TV mountingElectrical workService not listed+ Responsiveness+ Punctuality+ Quality
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical workDrywall repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 68%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Home maintenance & repairs36—
General construction34—
General repairs19—
Drywall repair14—
Interior painting9—
TV mounting8—
Electrical work8—
Fan installation5—

Compare with

Talamantez Group LLC logoTalamantez Group LLCExperts Score 97New Braunfels · 4.94★JetBlast Pool Tile Cleaning, LLC logoJetBlast Pool Tile Cleaning, LLCExperts Score 96New Braunfels · 4.96★Texas Tile and Stone Care logoTexas Tile and Stone CareExperts Score 73New Braunfels · 4.81★