Experts Reviews · Company report
River City Ace Handyman Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

River City Ace Handyman Services

New Braunfels, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 44 tile contractors · 4.9★ from 421 Google reviews

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.River City Ace Handyman Services is better than 93% of tile contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.River City Ace Handyman Services is better than 89% of tile contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.River City Ace Handyman Services is better than 100% of tile contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.River City Ace Handyman Services is better than 94% of tile contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.River City Ace Handyman Services is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.River City Ace Handyman Services is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired River City Ace Handyman Services for 8 kinds of job.

River City Ace Handyman Services for home maintenance & repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Home maintenance & repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 36 Google reviews tagged “Home maintenance & repairs” · showing 20

Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Alex was outstanding. Great job. He was so professional. River City Ace Handyman Services is now going to be the first that I call when I need a handy man.

Great priceHome maintenance & repairsDrywall repair
CharisLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Leon is fantastic!!! He is able to repair and do everything!! Absolutely brilliant! So happy to have found this handyman service. Highly recommend.

Reasonable priceHome maintenance & repairs
Richard12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Leon did a great job. Professional and want to use again for future jobs.

Reasonable priceHome maintenance & repairs
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★

Our handyman arrived at the appointed time and said he was competent in the window repair work needed and that he could make the repair that day. The work however was very poorly done. As the pictures will indicate, the caulking done had big gaps. We had to scrape out all of the caulking on one side of one of the…

Customer photo from S's reviewCustomer photo from S's review
OverpricedHome maintenance & repairs
MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Door repair and gutter repair. The door is perfect. The gutters will be on a second trip only because necessary parts to complete are not stock items. Very satisfied. Friendly, polite , conscientious handy man. Would recommend. 10/7 a second visit was necessary to bring gutters parts needed upon inspection previous…

Reasonable priceHome maintenance & repairs
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

He was great and fast and got a lot done Very friendly

Reasonable priceGeneral constructionHome maintenance & repairs
BobLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Leon did an amazing job. Fast, professional and outstanding work!

Reasonable priceHome maintenance & repairs
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Leon and Deante arrived on time, listened to our description of the project and were very responsive to our questions and requests. Leon was the lead and he and Deante communicated well together as a team to provide quality work in a timely manner. They had a good working relationship and did a great job.

Reasonable priceHome maintenance & repairs
KristenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot compliment this company enough. Hubs found them after a private handyman was completely unreliable and canceled on us six separate times. Deonte was there within the hour and took over the tasks we needed immediately, came back the next morning and found a way to accommodate our very tight schedule. He was…

Reasonable priceFlooring repairRoof repairHome maintenance & repairs
Gracie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Leon M. was fast, friendly, and very professional.

Great priceHome maintenance & repairs
Cyndy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great personality and professional! Deante did a fantastic job with the painting and fixing my fence! Communication was excellent from the office and Deante. Highly recommend!!

Reasonable priceGeneral constructionExterior paintingHome maintenance & repairs
TK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything went smoothly. Leon arrived right on time, performed service as requested (painted French doors) was courteous and did a great job. Would contact again for future projects

Reasonable priceHome maintenance & repairsService not listed
Tina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Deante is awesome! He was efficient and did a great job with all my requests. I’m so grateful that I found Ace Handyman Services!! I recommend Deante and his high-quality work!! And I definitely recommend this high value company! Thank you, A very satisfied customer - Tina

Great priceGeneral constructionTile work installationHome maintenance & repairs
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always excellent work. Great company.Thank you so much for your help.

Home maintenance & repairs
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Leon did a great job on some baseboard/wood trim repairs. I've used Ace Handyman before and they always deliver!

Home maintenance & repairs
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Deante was impressive! He showed up on time, communicated well, completed each project, and most importantly treated my home with care and respect. It’s very rare to find service providers that are professionals in their craft and customer experience. Well done.

Great priceRepair water fixturesHome maintenance & repairsPlumbing fixture installation
Dwight7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent and efficient service is consistent with River City. Arrival times were exactly as promised and cleanup after service performed. Problem solved and another job well done.

Reasonable priceHome maintenance & repairs
Betty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I am so glad to have Ace Handyman Services in the New Braunfels area and be able to speak with a person instead of a recording. Josh was prompt, courteous and understood what I needed done. He did an excellent job selecting and installing slide bolt closures on one of my gates that would not remain closed or locked.…

Reasonable priceHome maintenance & repairsDrywall repair
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast efficient neat! Thank you

Not sureHome maintenance & repairs
gene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Leon was the best. Fixed pocket door and regular door that wouldn’t close. Working on new list for next visit. Thanks

Reasonable priceHome maintenance & repairs

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 68%Overpriced 2%Not sure 4%

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