Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%95+33.3Reliability 15%88+13.2Craft & service 20%85+17Value 10%79+7.9Momentum 8%63+5Track record 7%25+1.8Accountability 5%79+4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORERiver Road Veterinary Hospital
Kenner, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 26 veterinary surgeons · 4.9★ from 374 Google reviews
Report card
Percentile vs other veterinary surgeons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.River Road Veterinary Hospital is better than 95% of veterinary surgeons.A
95
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.River Road Veterinary Hospital is better than 88% of veterinary surgeons.A
88
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.River Road Veterinary Hospital is better than 85% of veterinary surgeons.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.River Road Veterinary Hospital is better than 79% of veterinary surgeons.B
79
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.River Road Veterinary Hospital is better than 63% of veterinary surgeons.B
63
Track recordTrack record · 7% of the scoreReview volume and years with reviews.River Road Veterinary Hospital is better than 25% of veterinary surgeons.D
25
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.River Road Veterinary Hospital is better than 79% of veterinary surgeons.B
79
Reviews for your job
Customers hired River Road Veterinary Hospital for 1 kinds of job.
River Road Veterinary Hospital for dog nail trimming
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 65%Overpriced 2%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 14 | — |
