Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Riverbank Veterinary Clinic 4.9 out of 5 based on 331 reviews, with the owner responding to 80% of feedback. Customers frequently cite thorough examinations, compassionate staff, and effective communication regarding diagnoses and treatments. Many appreciate the clinic's ability to handle anxious pets and provide clear explanations for complex conditions. However, low-star reviews criticize the office for delaying appointments for sick animals and restricting prescription access to promote in-clinic products.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
331 Google reviews we collected
Phrases our text analysis found in 229 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 229 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super friendly, and take great care when treating our dogs.”
“Campbell was very thorough in her examination of my dog, Charlie.”
“The flea pill they sold me did not work at all.”
“Very welcoming and explained everything very well for first time dog parents, are available when we have questions which I love 10/10”
“Avoid this place and try one of the many other vet clinics in the area”
“She was easy to talk to and I felt she understood my concerns.”
“I was able to make a new patient appointment quickly.”
“I live in mount pleasant and don’t mind the drive because they are the best and so affordable!”
“I also honestly dread taking my cat to the vet because she hates it and can be hard to manage.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Riverbank Veterinary Clinic, LLC for 1 kind of job. Pick one to see what they paid and said.
Awesome doctors and staff! Super friendly, and take great care when treating our dogs.
Outstanding care, compassion, and good common sense advice with our pups over the years.
I was able to make a new patient appointment quickly. Dr. Campbell was very thorough in her examination of my dog, Charlie. She was easy to talk to and I felt she understood my concerns. I also appreciate the quick feedback she gave us.
I have taken my pets to see these vets for over 20 years. The vets are excellent and answer any questions you have. The staff is excellent and caring. I will never go anywhere else. This is the only vet's office I recommend. They always accommodate you if you have an animal emergency.
They are all fantastic. They all are passionate about their jobs. Highly recommend.
I feel SO comfortable taking my pups here! I have a lot of questions and they are always super professional and informative in every aspect! Patient, charismatic, and reasonable pricing! AND i live in summerville, i don’t mind at all making the commute for them!
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 6 | — |
4.9 ★★★★★ 331 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The people at Riverbank are fantastic! I highly recommend them.
Awesome doctors and staff! Super friendly, and take great care when treating our dogs.
Justin, thank you for the amazing 5-star review! We are grateful for the opportunity to care for your four-legged family. See you soon!
Outstanding care, compassion, and good common sense advice with our pups over the years.
Victor, thank you for the fantastic 5-star review! We appreciate the opportunity to care for your four-legged family over the years, and we look forward to doing the same for many years to come!
I was able to make a new patient appointment quickly. Dr. Campbell was very thorough in her examination of my dog, Charlie. She was easy to talk to and I felt she understood my concerns. I also appreciate the quick feedback she gave us.
Angela, welcome to the RVC family. Thank you for the wonderful 5-star review! We are so glad to hear that Charlie's appointment with Dr. Campbell went well. We appreciate the opportunity to serve your pet care needs, and we look forward to seeing you soon!
I have taken my pets to see these vets for over 20 years. The vets are excellent and answer any questions you have. The staff is excellent and caring. I will never go anywhere else. This is the only vet's office I recommend. They always accommodate you if you have an animal emergency.
Thank you for the terrific 5-star review, Sarah! We feel so lucky to have cared for your pets for the past 20 years, and we look forward to continuing to do so for many years to come. We look forward to seeing you soon!
They are all fantastic. They all are passionate about their jobs. Highly recommend.
Jackie, thank you for the fantastic 5-star review. Your recommendation is much appreciated! Thank you for being a part of the Riverbank family. We look forward to seeing you soon!
I feel SO comfortable taking my pups here! I have a lot of questions and they are always super professional and informative in every aspect! Patient, charismatic, and reasonable pricing! AND i live in summerville, i don’t mind at all making the commute for them!
Jennah, thank you for the amazing 5 star review! We are so grateful for the opportunity to help you care for your four-legged family, and we appreciate that you continue to commute to see us. We look forward to seeing you soon!
Wonderful clinic and highly recommend! They scheduled me next day for a new pet visit for my cat who’d been having GI issues. All the staff listened to my concerns and were quick to evaluate my cat. I also honestly dread taking my cat to the vet because she hates it and can be hard to manage. But thankfully this clinic was very reassuring and were great at handling my spicy little cat.
Dory, thank you so much for your kind words and recommendation! We're glad we were able to help address your cat's GI issues. We know that veterinary visits can be stressful for both cats and their owners, especially when they have a little extra spice to their personality! Thank you for trusting us with your cat's care, and we look forward to seeing you both again in the future.
Thoughtful evaluation of our dogs.
Thank you for your kind words. Our staff knows how important your pet is to you and is happy to care for your four-legged family.
Very good care. Nice helpful staff! Excellent Vets!!
Jill, thank you for your wonderful review! We’re so happy to hear that you received excellent care from our team. Your kind words mean a great deal to us. We truly appreciate your support and look forward to seeing you again!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
