Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
RiverCity Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

RiverCity Plumbing

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 97 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RiverCity Plumbing is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RiverCity Plumbing is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RiverCity Plumbing is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RiverCity Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RiverCity Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RiverCity Plumbing is better than —% of plumbers.–
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Reviews for your job

Customers hired RiverCity Plumbing for 8 kinds of job.

RiverCity Plumbing for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Garbage disposal installation”

ALocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thank you so much for being extra pounctual came early, Friendly, Professional service, and cleaned up afterwards. Very Happy with installation of garbage disposal works great.

Paid $300–400Garbage disposal installation
jagmohan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Nadav did a good job. Very friendly and descent person.

Paid $500–600Reasonable priceGarbage disposal installation
JonathanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nadav Farchi, Did a great job of installing my garbage disposal. He is a knowledgeable professional in his profession and offered me a great price while others companies tried getting over on me. I will be using him for future projects.

Paid $100–200Great priceGarbage disposal installation
Shay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

River city plumbing did beautiful work on my properties. From full repipe to emergency service calls for leaks. Always on time always top work always clean and friendly staff. I can’t recommend them enough. Thank you

Paid $1,000+Reasonable priceToilet repairWater heater installationGarbage disposal installation

Price

$414-11% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 45%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair13$353–$1.2k
Plumbing leak detection11$124–$633
Toilet repair10$216–$585
Plumbing leak repair10$271–$980
Water heater installation9$1.2k–$2.4k
Outdoor plumbing system repair7$340–$1.5k
Drain cleaning5$227–$542
Garbage disposal installation4$353–$705

Compare with

Premier Plumbing, LLC logoPremier Plumbing, LLCExperts Score 98Jacksonville · 4.99★ROOTER EXPRESS OF JAX LLC logoROOTER EXPRESS OF JAX LLCExperts Score 97Jacksonville · 4.98★RiverCity Plumbing logoRiverCity PlumbingExperts Score 97Jacksonville · 4.96★