Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
RiverCity Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

RiverCity Plumbing

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 97 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RiverCity Plumbing is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RiverCity Plumbing is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RiverCity Plumbing is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RiverCity Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RiverCity Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RiverCity Plumbing is better than —% of plumbers.–
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Reviews for your job

Customers hired RiverCity Plumbing for 8 kinds of job.

RiverCity Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$700–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#79 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Plumbing pipe repair”

JustinLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

While installing fencing I cracked a pipe. These guys came out in 15 minutes and had me sorted in 30. Fantastic.

Paid $200–400Reasonable pricePlumbing pipe repair
NatalieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t say enough good things about River City Plumbing! When our septic pump cracked in the middle of the night and our basement was on the verge of flooding, Dustin came to our rescue without hesitation. He arrived quickly, found the problem right away, and repaired the broken pipe before it turned into an even…

Great pricePlumbing pipe repair
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Contacted them for an emergency well pipe repair on a Saturday afternoon. They were here in 20 minutes and had the repair done within short order. Definitely recommend them and plan on using them for other services in the future.

Paid $200–300Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Bag4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lightening Fast Service!! I had a gas leak in my Stove and called River City plumbing from a google listing…I spoke with Naddir and he said he would come to my home within an hour. As soon as he arrived he assessed the problem made suggestions in his professional opinion and replaced my cooktop!! Awesome, Kind and…

Paid $400–500Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
MattLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nadav came through during the Great Pipe Bursting Apocalypse of 2026 (2/1/26). Showed up on short notice and saved the day when we had multiple leaks outside from the hard freeze. Highly recommended.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nadav is the man! Pipe burst due to the recent cold snap and he was here in 15 minutes. Super informative and fixed our problem fast. Will definitely be using his services in the future!

Paid $300–400Great pricePlumbing pipe repairPlumbing leak repair
STEPHANIE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I called the night before Thanksgiving with and urgent plumbing issue and Nadav showed up got under the house to assess the problem. Very professional and extremely informative. Given the timing, he was very prompt and I appreciate the exceptional service..I highly recommend

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Miya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

River City Plumbing is AWESOME!! The owner came out and repaired our leaking pipes right away. He was very polite and respectful and took the time to thoroughly explain the problem. He then completed the repairs and made sure everything was working perfectly. I really appreciate the extra time and effort River City…

Paid $700–800Great pricePlumbing pipe repairPlumbing leak repair
Amazing3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great Service!! Technician came out same day and immediately diagnosed and fixed our leak. Pricing was very reasonable too. We highly recommended River City Plumbing and will definitely use them for any plumbing issues.

Paid $700–800Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
HannahLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a great experience with RiverCity Plumbing. We had a pipe leaking under our house in the crawlspace, and Nadav came out that day to fix it. He also came back the next day to replumb our home as our pipes were quite old and brittle. If he didn’t have a part, he would go to Home Depot and come back the same day…

Plumbing pipe repairPlumbing leak repair
TerrenceLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nadav from Rivercity Plumbing is the best. He came out on a Saturday and fixed a problem that I thought would take hours. He was done in under an hour—the only delay was a quick trip to grab the necessary part. Not only was the service incredibly speedy and professional, but he also offered the best price by a…

Customer photo from Terrence's reviewCustomer photo from Terrence's review
Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great experience with RiverCity Plumbing! Their team was professional, responsive, and got the job done quickly. They arrived on time, explained everything clearly, and made sure the area was completely clean before leaving. It’s refreshing to work with a company that truly cares about quality and customer…

Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Einat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a leak at home and called for plumbing service. RiverCity Plumbing showed up really fast and took care of the problem right away. The technician was super friendly, explained what needed to be done, and did a clean, professional job fixing the pipes. Everything works perfectly now. I’m really impressed with…

Great pricePlumbing leak detectionPlumbing pipe repair

Price

$414-11% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 45%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair13$353–$1.2k
Plumbing leak detection11$124–$633
Toilet repair10$216–$585
Plumbing leak repair10$271–$980
Water heater installation9$1.2k–$2.4k
Outdoor plumbing system repair7$340–$1.5k
Drain cleaning5$227–$542
Garbage disposal installation4$353–$705

Compare with

Premier Plumbing, LLC logoPremier Plumbing, LLCExperts Score 98Jacksonville · 4.99★ROOTER EXPRESS OF JAX LLC logoROOTER EXPRESS OF JAX LLCExperts Score 97Jacksonville · 4.98★RiverCity Plumbing logoRiverCity PlumbingExperts Score 97Jacksonville · 4.96★