Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
RKS Cleaning Service, INC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

RKS Cleaning Service, INC

Warrensville Heights, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 61 exterior cleaning services · 5.0★ from 414 Google reviews

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Report card

Percentile vs other exterior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RKS Cleaning Service, INC is better than 99% of exterior cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RKS Cleaning Service, INC is better than 99% of exterior cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RKS Cleaning Service, INC is better than 100% of exterior cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RKS Cleaning Service, INC is better than 100% of exterior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RKS Cleaning Service, INC is better than 100% of exterior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RKS Cleaning Service, INC is better than 84% of exterior cleaning services.A
84

Reviews for your job

Customers hired RKS Cleaning Service, INC for 3 kinds of job.

RKS Cleaning Service, INC for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Interior & exterior window cleaning”

Phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The guys came I to the house, set up quickly, cleaned the roof and gutters and then the windows. The jobs were done quickly and everything looked great Great job

Reasonable priceInterior & exterior window cleaning
HeleneLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Missed a spot on window & siding but came back and made it right. Everything looks great!

Reasonable priceInterior & exterior window cleaningPower/pressure washing
JeffLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very responsive, and prices are more than fair. They actually care!!! Thanks for a great job.

Great priceInterior & exterior window cleaning
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rich did an amazing job cleaning our windows. We have used him for years. You can’t go wrong choosing RKS Cleaning Setvice.

Great priceInterior & exterior window cleaning
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve gone through RKS the past few years for gutters, power washing, and sealing our stamped patio. They do great work! Very reliable, efficient, and high quality work. Highly recommend!

Great priceInterior & exterior window cleaningPower/pressure washing
richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent professional services.

Great priceInterior & exterior window cleaning
Sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent! Contacted and came out all in the same day! Will be using in the spring! And I did use them this spring! Excellent work! Will use again in fall!

Great priceInterior & exterior window cleaningPower/pressure washing
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a nice job on windows. They go above and beyond to make sure you are satisfied.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great communication. Prompt. Fair price! Great job! Windows and gutters had not been cleaned in some time so he had his work cut out for him. Will use again!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Kara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Would highly recommend RKS for exterior home and window cleaning! He did a great job and prices were reasonable.

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

RKS did a fantastic job!! We are so happy to have found a company that we can depend on in the future.

Power/pressure washingRooftop/skylight cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Laura12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Jeffrey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 49%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing16$251–$838
Interior & exterior window cleaning13—
Rooftop/skylight cleaning5—

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