Pressure washing service · Warrensville Heights, OH · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 61 exterior cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★414 Google reviews · 2 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that RKS Cleaning Service handles gutter cleaning, power washing, window cleaning, and patio sealing with punctuality and thoroughness. Reviewers frequently note reasonable pricing, prompt scheduling, and the provision of before-and-after photos or videos to document completed work. While most feedback is positive, one instance of missed spots on windows and siding occurred, though the crew returned promptly to correct the issue.
Google rating: 5.0 out of 5 from 414 reviews (99% five-star).
Reviews on this page: 414 Google reviews (367 with written comments, 15 with photos).
Owner responses: the business replied to 40% of reviews.
Most recent review: October 13, 2026.
Service: Exterior Cleaning Service serving Warrensville Heights, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other exterior cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
RKS Cleaning Service, INCExterior Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RKS Cleaning Service, INC: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RKS Cleaning Service, INC: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RKS Cleaning Service, INC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RKS Cleaning Service, INC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RKS Cleaning Service, INC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RKS Cleaning Service, INC: 84/100 on this factor. Category median: 90.A
84
Bar = this company · dark tick = category median.
Star ratings
414 Google reviews we collected
5.0of 5
5 stars41199%
4 stars20%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 367 written reviews
100%praise
Praise849100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1849%
Reasonable1849%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results22326%
Speed & response19122%
Would recommend13015%
Staff & attitude11413%
Price & value10012%
Communication627%
Honesty & trust314%
What customers talk about
We read 367 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have used their services for the past few years and have had great results!”
“The guys came I to the house, set up quickly, cleaned the roof and gutters and then the windows.”
“I’m happy my downspouts and gutters are now free and clear, I highly recommend their service!”
“RKS did a nice job cleaning our gutters for a rasonable price.”
“Rich was easy to contact, gave me a quick and fair quote and took care of my gutters right away.”
“Fast communication and does a great job power washed the side of our house”
“Crew is on-time, up front and cleaned our gutters well.”
People customers mention
Rich34 reviews
Richard4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired RKS Cleaning Service, INC for 3 kinds of job. Pick one to see what they paid and said.
Lisa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
RKS is great! They are fast, efficient and affordable! I have used their services for the past few years and have had great results!
Great pricePower/pressure washing
Tom2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Great experience! Added value is a thorough inspection of the gutters as cleaning is done including photos of work completed and problematic areas.
Reasonable priceService not listed
Mary7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Crew is on-time, up front and cleaned our gutters well. Would definitely recommend them!
Service not listed
Phil1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The guys came I to the house, set up quickly, cleaned the roof and gutters and then the windows. The jobs were done quickly and everything looked great
Great job
HeleneLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Missed a spot on window & siding but came back and made it right. Everything looks great!
Ethan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rich was straight forward, genuine, and on the spot for me. He did a great job with gutters and my home siding. Home looks brand new!!!
RKS is great! They are fast, efficient and affordable! I have used their services for the past few years and have had great results!
Price assessment: Great price
Services: Power/pressure washing
Response from the owner · a week ago
Thank you for the wonderful review, Lisa! We truly appreciate your continued trust in RKS Cleaning Service over the past few years. We’re happy you’ve been pleased with our work and pricing, and we look forward to helping you keep your home looking great!
Jim T3 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Great experience! Added value is a thorough inspection of the gutters as cleaning is done including photos of work completed and problematic areas.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you, Tom! We really appreciate the great review. We believe gutter cleaning should be more than just removing debris, so we’re glad you appreciated the thorough inspection and the before-and-after photos. Keeping our customers informed about any potential problem areas is an important part of the service. Thank you for choosing RKS Cleaning Service!
Mary Holt7 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Crew is on-time, up front and cleaned our gutters well. Would definitely recommend them!
Services: Service not listed
Response from the owner · Edited 2 months ago
Thank you, Mary! We really appreciate the recommendation! Being on time, upfront, and doing quality work are very important to us. We’re glad you were happy with professional gutter cleaning. Thank you for choosing RKS Cleaning Service!
Phil Stapf1 reviewiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
The guys came I to the house, set up quickly, cleaned the roof and gutters and then the windows. The jobs were done quickly and everything looked great
Great job
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 2 months ago
Thank you, Phil! We really appreciate the great review. We’re glad our crew was able to get everything set up quickly and take care of your roof, gutters, and windows efficiently. It’s great to hear everything turned out looking great! Thank you for choosing RKS Cleaning Service — we appreciate your business!
Helene KLocal Guide · 53 reviewsiTotal number of Google reviews Helene has written across all businesses on Google Maps, not just this one.
Thank you so much, Helene! We really appreciate the great review and your understanding. We always want to make sure the job is done right, so we were happy to come back and take care of the missed spot. Glad to hear everything looks great! Thank you for choosing RKS Cleaning Service for your professional window cleaning and professional pressure washing!
Ethan Mueller6 reviewsiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Rich was straight forward, genuine, and on the spot for me. He did a great job with gutters and my home siding. Home looks brand new!!!
Price assessment: Great price
Services: Power/pressure washing
Response from the owner · 2 months ago
Thank you so much Ethan, for the wonderful 5 star review. We truly appreciate you taking the time to share your experience. It was a pleasure to provide you with professional gutter, cleaning, and professional house washing service and we’re glad you’re happy with the results
. We take pride and being honest and dependable in delivering quality work. Thank you
for trusting Rks cleaning service-we look forward to providing you future exterior cleaning project
Ron Novak7 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
What are their company can you call and within two days they’re at your house. Doing great work.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 months ago
Ron TY for the review. Much appreciated.
We take pride and give Glory to God for the the professional and reliable gutter cleaning service to our residents who reside in Columbia Station. We look forward to providing you with that same great service in the future.
Chris Fashinpaur2 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Always do a great job on gutter cleaning! Had to come back out because the downspout elbow was clogged, but the team was out here the following day to resolve the problem. All my fault because I shut off the outside hoses and they couldn’t test the gutters after cleaning! Been using them for years and will continue!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Chris glad we were able to provide you with a professional and reliable gutter cleaning service.
JeffLocal Guide · 15 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
