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RMR Septic Services

Septic system service · Manchester, TN · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 15 tank installationPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 43 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$443typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

RMR Septic Services at a glance

Google reviewers rate RMR Septic Services five stars based on forty-three reviews, highlighting prompt response times, fair pricing, and clear communication. Customers frequently describe the staff as knowledgeable and professional, noting that they explain system issues thoroughly and provide useful maintenance advice. Services include tank pumping, inspections, and repairs, with many clients appreciating the availability of same-day or weekend appointments. The owner does not reply to any reviews, yet the consistent high ratings reflect satisfaction with the company's reliability and customer service.

  • Google rating: 5.0 out of 5 from 43 reviews (100% five-star).
  • Reviews on this page: 43 Google reviews (42 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Tank serving Manchester, Tennessee.

Data from Google, last updated October 27, 2026.

Score profile vs other tank installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 98 (median 94)Value: 100 (median 98)Momentum: 100 (median 100)
RMR Septic ServicesTank Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RMR Septic Services: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RMR Septic Services: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RMR Septic Services: 100/100 on this factor. Category median: 98.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RMR Septic Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–

Bar = this company · dark tick = category median.

Star ratings

43 Google reviews we collected

  • 5 stars43100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 42 written reviews

  • Praise10399%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price675%
  • Reasonable225%
  • Overpriced00%
  • Not sure00%
$443-37% vs typical tank installation

Middle half of what 5 customers paid ($72–$563) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Would recommend2322%
  • Staff & attitude2221%
  • Price & value1716%
  • Speed & response1514%
  • Quality & results1313%
  • Honesty & trust88%
  • Communication66%

What customers talk about

We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would definitely recommend RMR for any septic problem.”
  • “Ron was quick getting to our house,friendly and knowledgeable.”
  • “He’s a man of his word, his pricing is fair (you get what you pay for) and he genuinely cares about his customers.”
  • “Friendly, fast and reliable is how I would describe my experience.”
  • “Prompt, friendly, did an excellent job explaining what was going with my septic tank.”
  • “He was up front on everything and kept asking what we want to do.”
  • “What really stands out is how willing he is to take the time to explain things and make sure we understand what’s going on.”

People customers mention

  • Ron 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

Justin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Ron was great he charged us how much he said and he did extra for us. Went the extra mile God bless Ron. Please call him if you need any help with your septic tank or plumping.

Paid $400–600Great price
Cassie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Needed help with our tank back in July. Ron was quick getting to our house,friendly and knowledgeable. HIGHLY Recommend!!

Paid $400–600Great price
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly, fast and reliable is how I would describe my experience. I would definitely recommend RMR for any septic problem.

Paid $1–200Reasonable price
Hailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

great service! I called earlier today needing my camper tanks pumped same day on a Saturday!! Ron came out and pumped our camper for us in no time! Very professional and kind I highly recommend them for your septic needs!

Paid $1–200Great price

Photos

Customer reviews

5.0 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Justin “BroMegosGaming” Smith13 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ron was great he charged us how much he said and he did extra for us. Went the extra mile God bless Ron. Please call him if you need any help with your septic tank or plumping.

  • Price assessment: Great price
  • Price: $400–600
Cassie Martin1 reviewTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed help with our tank back in July. Ron was quick getting to our house,friendly and knowledgeable. HIGHLY Recommend!!

  • Price assessment: Great price
  • Price: $400–600
Shirley Nichols4 reviewsTotal number of Google reviews Shirley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, fast and reliable is how I would describe my experience. I would definitely recommend RMR for any septic problem.

  • Price assessment: Reasonable price
  • Price: $1–200
Hailey1 reviewTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great service! I called earlier today needing my camper tanks pumped same day on a Saturday!! Ron came out and pumped our camper for us in no time! Very professional and kind I highly recommend them for your septic needs!

  • Price assessment: Great price
  • Price: $1–200
Louis Csorba1 reviewTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ron came out after 5pm. gave me the bad news after checking out our issue. pumped out our tank so he could change our pump that was poorly originally installed, all the while while it was raining. He was up front on everything and kept asking what we want to do. finished in the dark and rain. THAT’S DEDICATION! Highly recommend.

Arlissa CampbellLocal Guide · 36 reviewsTotal number of Google reviews Arlissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am absolutely beyond impressed with this company!!!! He arrived 15 minutes after us calling . On a Friday at noon His honesty , professionalism, and friendly demeanor made my day . I highly recommend RMR for all your septic needs .

  • Price assessment: Great price
Nolan RichersonLocal Guide · 16 reviewsTotal number of Google reviews Nolan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nothing but good things to say about Ron and RMR. We've been chasing a septic issue for a year now and about at our wits end with bigger plumbing companies. Ron was in our tank, crawl space, inside our black water lines and helped us find the problem that others couldn't/wouldn't. Give this man your business and he'll take the weight of the world off your shoulders

chris muller13 reviewsTotal number of Google reviews chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

★★★★★ Excellent Service from RMR Septic! A little over two weeks ago, I came out of the shower and heard an alarm going off. I had absolutely no idea what it was until I opened the front door and realized it was a noise that could wake up the dead! 😂 After doing some research on Google and ChatGPT, RMR Septic Services kept coming up at the top of the reviews, so I called Ron. He answered and told me he could be at our house within a couple of hours. Little did I know our builder had installed an indoor septic pump, and unfortunately, our home inspection never caught it. The motor had gone bad, along with some other issues. Ron was incredibly thorough, honest, and straightforward. He replaced the motor, installed a new circuit breaker, took care of several other issues, and had us back up and running. I know very little about septic systems, but I do know that when they stop working, you want someone you can trust—and Ron is that guy. His business is exactly how a business should be run. He’s a man of his word, his pricing is fair (you get what you pay for) and he genuinely cares about his customers. I can honestly say I didn’t just find a great septic company—I feel like I made a friend in the septic business. Thank you, Ron! I highly recommend RMR Septic Services!

  • Price assessment: Reasonable price
  • Price: $1,000–1,200
Delisa Scott1 reviewTotal number of Google reviews Delisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did great with pumping our septic i recommend calling them

Rebecca Wilson6 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

RMR Septic is hands down the best. You can always count on him to be there when you need help—no matter the time of day. He truly has our back and goes above and beyond every time. What really stands out is how willing he is to take the time to explain things and make sure we understand what’s going on. That level of support and reliability is hard to find. If you’re looking for someone dependable, knowledgeable, and always ready to lend a helping hand, I highly recommend RMR Septic.

RMR Septic Services on Google Maps →

Business details