Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
RNR Tire Express logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%49+11.9Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty87−1.3Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

RNR Tire Express

Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 2,144 Google reviews

📞 Call (423) 933-2360Request a call backWebsite ↗

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RNR Tire Express is better than 68% of tire shops.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RNR Tire Express is better than 49% of tire shops.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RNR Tire Express is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RNR Tire Express is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RNR Tire Express is better than 87% of tire shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RNR Tire Express is better than 100% of tire shops.A
100

Reviews for your job

Customers hired RNR Tire Express for 5 kinds of job.

RNR Tire Express for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.151
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 151 Google reviews tagged “Tires” · showing 20

julieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very friendly staff even at the last minute took care of us very professional Jared had a wonderful personality would definitely recommend for your tire service

Reasonable priceTires
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great place helped me out right

Great priceTires
Jarrod2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They always take care of me and really put in the effort to get you what you need.

Great priceTires
Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience! Jared helped us with everything we needed definitely recommend!

Great priceTires
MelodieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing experience at RNR Tires. We have been needing new tires for a long time and cannot afford. Their payment option made it possible to get four new tires and be safe on the road. I would definitely recommend.

Reasonable priceTires
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jared is the G.O.A.T! He gets it done! He got me in new tires when nobody else could! The mans people skills are phenomenal! Nathan is tiptop and makes sure you understand your paperwork. And the guys in the back are great and do a thorough job! I recommend RNR to anybody, Especially Jared at the East Ridge branch.

Great priceTiresWheel alignment
Isaac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jared was very easy to work with will be coming back to rnr tire in the future

Great priceTires
Sami16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After seeing the advertisement on TV I decided to give them a try and they are one of the best people anyone reading this I highly recommend that you get them a shot the price of right and very reasonable and they stand by their word they will work with you no matter what your situation is give them a try you don't…

Reasonable priceTires
Joey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did an amazing job quickly I might add. Was a wonderful visit

Reasonable priceTires
Marnesha14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jarred is probably the best customer service representative I’ve ever met. He’s very professional and very helpful. The whole team is amazing!!! I will definitely recommend this place to everyone!

Great priceTires
Jeremiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jared was fantastic and super fast loved the service will always come back if need any service or help thanks Jared you the man 🙏

Tires
Bailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and pricing, but a little slower then expected.

Great priceTires
Shawnna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely wonderful guys. Very polite and extremely helpful. Did a great job with my car. Highly recommend coming here for all your tire needs. ;-)

Great priceTiresWheel alignment
Maniya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great group of guys. Thanks to Jared , he was able to get me in and out in no time

Tires
KodyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

High recommend this tire place nice and very friendly workers if I could I would rate them a 10

Reasonable priceTires
MΞNΛCΞ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best rim job I ever paid for!

Reasonable priceTires
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love this place best place to get tires on payment plan when in need life time warranty of alignment and rotation for even after tires are paid off as well as

Great priceTires
Randy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great friendly service I was needing tires really bad so they hooked me up I would diffently recommend them.

Reasonable priceTires
Larkin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jared was awesome! Great customer service and very knowledgeable.

Reasonable priceTires
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jared was awesome! He answered any and all questions we had. This is the 2nd set of tires we have gotten from RnR and we love the vibe!!

Great priceTiresWheel alignment

Show more tires reviews (131 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 35%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires151—
Wheel alignment22—
Steering & suspension repair3—
Brakes2—
Air & cabin filter replacement2—

Compare with

NTB-National Tire & Battery logoNTB-National Tire & BatteryExperts Score 84Chattanooga · 4.68★Jrtireschatt logoJrtireschattExperts Score 81Chattanooga · 4.83★Goodyear Auto Service logoGoodyear Auto ServiceExperts Score 78Chattanooga · 4.75★