Analyzing 7,399,2567.4M ReviewsFor 20,91320.9K Experts

Experts Reviews · Company report
RNR Tire Express logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%49+11.9Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty87−1.3Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

RNR Tire Express

Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 2,144 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RNR Tire Express is better than 68% of tire shops.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RNR Tire Express is better than 49% of tire shops.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RNR Tire Express is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RNR Tire Express is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RNR Tire Express is better than 87% of tire shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RNR Tire Express is better than 100% of tire shops.A
100

Reviews for your job

Customers hired RNR Tire Express for 5 kinds of job.

RNR Tire Express for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Wheel alignment” · showing 20

Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jared is the G.O.A.T! He gets it done! He got me in new tires when nobody else could! The mans people skills are phenomenal! Nathan is tiptop and makes sure you understand your paperwork. And the guys in the back are great and do a thorough job! I recommend RNR to anybody, Especially Jared at the East Ridge branch.

Great priceTiresWheel alignment
Shawnna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely wonderful guys. Very polite and extremely helpful. Did a great job with my car. Highly recommend coming here for all your tire needs. ;-)

Great priceTiresWheel alignment
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jared was awesome! He answered any and all questions we had. This is the 2nd set of tires we have gotten from RnR and we love the vibe!!

Great priceTiresWheel alignment
Karissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This place is wonderful! Absolutely love them,m. Jared was amazing so was everyone else. DEFINITELY check them out and they help a lot especially when you have little to no money they will help you as much as they can. Great people! Thanks guys keep up the great work!

Reasonable priceTiresWheel alignmentBrakes
Conrad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love this store and the people that work here. Best customer service and very knowledgeable about their products

TiresWheel alignment
Ashleigh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you Jared and RNR! I appreciate how kind everyone was especially to my two little boys! Definitely made a stressful experience so much easier.

Great priceTiresWheel alignment
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They are one of the best places to get tires they take great care of vehicles

Great priceWheel alignment
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

No appointment needed. They were fast, efficient, and the price was good too.

Reasonable priceTiresWheel alignment
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★

John and Dustin have been horrible in their customer service.. I got a full set of rims and tires and 3 of the 4 were missing their center caps, was told they were ordered the same day and then called today (3/20/26) and was told they were in and to come in for my alignment and the center caps to be replaced, was…

Customer photo from Rachel's reviewCustomer photo from Rachel's review
Reasonable priceTiresWheel alignmentService not listed
CarolynLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

R&R is the only place to go for wheels and tires. Manny is the best. He makes sure you get exactly what you want and need, and ge makes sure you know when and how often you should bring your tires in to be rotated and serviced. Everyone there is always friendly and helpful. Even when I come in without an…

Reasonable priceTiresWheel alignmentService not listed
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I just wanna say that Manny was amazing getting me with the right set of rims and tires and as far as the guys that work in the shop, they did an amazing job as well because my truck has always had problems with the alignment and now my truck drives as straight as it could. I absolutely love what they did for me today.

Customer photo from Andrea's reviewCustomer photo from Andrea's review
Great priceTiresWheel alignment
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great friendly customer curtains

Great priceTiresWheel alignment
AuntieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They have went above and beyond working with me. This is my third contract with them. I can't say enough. Thank you to everone of them. If u need to rent tires, rims or both ONLY go to RNR! Loc: on the corner of Germantown and Ringgold, Rd.

Great priceTiresWheel alignmentService not listed
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very friendly people. I’ve became friends with several of the customer service reps.

Reasonable priceTiresWheel alignment
Molly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Wonderful staff! Low prices!! Will be back again!!

Great priceWheel alignment
Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently took my car to RNR Tires for a front end alignment, and I couldn't be more impressed with the service! From start to finish, the staff was professional, knowledgeable, and courteous. They explained everything clearly and got the job done efficiently. After the alignment, my car drives smoother than ever —…

Great priceWheel alignment
Troy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresWheel alignment
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceWheel alignment
StephenieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Great priceTiresWheel alignment
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Reasonable priceTiresWheel alignment

Show more wheel alignment reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 35%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires151—
Wheel alignment22—
Steering & suspension repair3—
Brakes2—
Air & cabin filter replacement2—

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