Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
RNR Tire Express logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

RNR Tire Express

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,582 Google reviews

📞 Call (479) 718-0500Request a call backWebsite ↗

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RNR Tire Express is better than 88% of tire shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RNR Tire Express is better than 81% of tire shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RNR Tire Express is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RNR Tire Express is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RNR Tire Express is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RNR Tire Express is better than 89% of tire shops.A
89

Reviews for your job

Customers hired RNR Tire Express for 4 kinds of job.

RNR Tire Express for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.215
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 215 Google reviews tagged “Tires” · showing 20

SusanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The sales person at the counter at RNR said that customer care drives their business and then proceeded to prove it.

Not sureTires
Jordan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fast and friendly service right in our own neighborhood. Incredible staff!

Great priceTiresGeneral repairs
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

JOEY JOHNSON IS THE MAN! patience is the key amd he got me where I wanted!

Great priceTires
Winton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job

Great priceTires
heatherlynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They showed the utmost care tired were a little expensive but Tomas and Joey were very kind. The account Manager went over the paperwork entirely too fast I almost backed out because I felt at that moment I was being hoodwinked. Anything that happens now is on me bc I signed bc I was desperate for tires. Maybe…

Not sureTires
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fixed our tire right up! Great customer Service skills.

Great priceTires
Alik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Perfect and great communication with customers

Tires
moonst0neLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thanks, Thomas

Great priceTires
KaylaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a good experience with them. I went to put air in my tire and noticed it wouldn’t hold. Called RNR and they got me in instantly. The guys were very friendly.

Reasonable priceTires
gregLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Top Shelf Professional Service.

Great priceTires
JonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

If I could give 0 stars I would. When Jesse, Shawn and Tara were there, we never had an issue getting information on our account. We completed SEVERAL leases through them. All 6 months same as cash. All paid BEFORE the end of the term. Let’s move on to the now though… We called on Tuesday to see what our pay off…

Tires
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tomas and the crew down there knocked it out of the park hands down! Excellent service, products and customer service. Shop staff is amazing as well, had all four tires mounted before I arrived. Would highly recommend to anyone!

Reasonable priceTiresService not listed
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We showed up 10 minutes before they closed and Bob and Joey took care of us and got new tires on the truck and did an alignment! I cannot recommend them enough it was such a great experience I highly recommend coming here for your tire needs!

Great priceTires
Elaina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They checked my tire for me to make sure I did not have a slow leak and I wanted to at least pay for their services. They gave me great customer service. I would come back again.

Tires
Erin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

RNR was super kind and helpful. They were able to tell me what went wrong with my tire and some things that may have caused it. They also took a look at my other tires to make sure I would drive away safely!

Great priceTires
Benjamin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and easy service. Very friendly!

Reasonable priceTires
Kenna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jose and Bob were very helpful and help me get tires today!

Great priceTires
Colton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thomas was able to help me out today he has very good customer service and was able to hook me up with some amazing tires for my Subaru I would 100% recommend going to RNR tires for absolutely anything

Great priceTires
LeonLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These folks were awesome, helping me every step of the way. I felt like I was a vip!. They truly care about the customers. Definitely will choose them every time.

Reasonable priceTires
Ebony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

THE STAFF AT R& R ON COLLEGE IN FAYETTEVILLE AR ARE AMAZING. I HAVE BEEN A CUSTOMER FOR YEARS THESE GUYS TAKE GREAT CARE OF ME. FROM TIRES & RIMS TO ALIGNMENTS AND ROTATION THEY GET YOU IN & OUT WITH CARE. THANKS TO BOB SHARP ACCOUNT MANAGEMENT, JOSE GUZMAN SALES & THOMAS LOPEZ SALES. IF YOU ARE IN THE MARKET OR LOOKING FOR TIRE SERVICE GO SEE THEM !!!

TiresWheel alignmentService not listed

Show more tires reviews (195 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 35%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires215—
Wheel alignment22—
General repairs2—
Steering & suspension repair2—

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