How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORERob's Carpet Cleaning
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 307 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Rob's Carpet Cleaning for 5 kinds of job.
Rob's Carpet Cleaning for general carpet cleaning
Clear ✕All 64 Google reviews tagged “General carpet cleaning” · showing 40
Had another visit by carpet cleaners from Rob’s Carpet Cleaning. It’s comforting to establish a relationship with a small business like Rob’s knowing I’ll get excellent service each time I schedule cleaning. Prices are super reasonable too.
They did a fabulous job cleaning the carpets in the whole house. Great customer service! Will use them again
Titus was professional, courteous, and did a wonderful job on our carpets. I called around to other carpet cleaning companies and Rob's offered the best price in town! Very happy with our decision!
Titus does great work pleasant person to speak with. Carpet always done right.
We needed carpet cleaning on a tight schedule and they did their best to accomodate, even referring other local cleaners they trust to try and help us get the timing we needed. Ultimately, we went with them because of the great customer service and the carpets turned out great!
Great experience. Great customer service and highly recommend.
We’ve used Rob’s 3 times and have always been pleased with the quality, friendliness and promptness.
I alway have Rob's clean my carpets! They are professional, responsive, on time and do a wonderful job!
Titus has cleaned our carpets for years. He does a fantastic job and is just the nicest person!
Titus is fantastic and we will absolutely be using this company again!
We had such a great experience with Rob’s Carpet Cleaning. Titus, the owner, came out himself and took amazing care of us. He cleaned our carpets, our linen couches, and even our giant beanbag chair that had cat urine on it. Not the easiest job, and he handled it like a pro. He even humored me by working on a few…
They weee able to work around my schedule pretty good to accommodate me in quicker for the holidays. They did a great job & even a little extra carpet cleaning that would’ve been an extra cost! Thank you! We will use them next time we need carpet cleaning!
They did a great job and affordable! Titus was nice and got the stains out! I will definitely use them again.
Easy scheduling, good prices, pleasant professional technician. Will use them again
Rob did a great job on my carpet! They were very easy to do business with and i will definitely will use them again!
Rob and his family are great people. Competitively priced and always do a fantastic job for us! I would recommend them to anyone.
Rob did a fantastic job getting my carpets cleaned!! They look brand new!!! Thank you!!
Titus was fast but very thorough, very friendly and the price was less than expected! Will definitely be calling again! =)
Polite and professional
I have tried various carpet cleaning services over the years and Rob's out did them all. Amazing job and great prices. Titus did such a great job! I am truly amazed. I have 2 dogs and now you can't even tell!
Rob’s has been my family’s go to for years. I’m on my own now and run a rental. After my last tenet moved out and I saw the mess they left behind, my first call was to my parents to get Rob’s info. Titus did such an amazing job. He got out a bright blue Gatorade stain that was left. He even got out a stain that was…
This company is great! I like to give my business to smaller, local companies and made an appointment with the owner of a different company. The guy just never showed! I had all my furniture moved already and was hoping against hope that I could find another company with an opening. My daughter suggested Rob’s. Sure…
Titus is amazing. We really enjoyed him. He is very personable and did a wonderful job on our carpets. Will certainly call again when we need further service. Thank you so much
Amazing job. Super friendly. Thank you
They are incredible easy to work with. They are always quick to respond when scheduling. Their work vs the price is outstanding. I highly recommend them.
The price was good and so was the service. We'll call them back when the carpets are ready to be cleaned again.
I will definitely be calling Rob's for all my future carpet and upholstery cleaning needs. Top notch job all the way around and awesome employees.
Great service and Kudos to Titus. He did a great job! I would highly recommend this company! Thank you again for a great service!
I usuall don't give reviews, but Robs carpet cleang deserves it!! Titus is super friendly, and does a fantastic job on my carpets every time! Wish I could give more than 5 stars!!
This is the 3rd time we’ve used Rob’s Carpet cleaning. We had them come out for 3 separate rentals and I have had no complaints. They’re on time and a great local company to do the job.
On time, friendly, efficient and thorough. We have used his business several times. Won’t have anyone else clean our carpets. Thanks Rob!
Titus is the best!! Thank you for always taking good care of us.
Titus is amazing, friendly, professional and he did a great job
Very thorough. Prompt friendly service. I would recommend them for all your carpet cleaning services.
Titus was awesome!!
This was my second time using Robs, both times the quality of work was fantastic. The first time I had one room and my couch done; Titus did solid work on the pet stains left in the rug of the bedroom and made the couch look new again. The second time all three bedrooms were done and the carpets look 10/10 (with the…
First time seeing/using Robs 10/10 would recommend.
You did an amazing job, Titus! I know my dog and 4 birds is a lot to work with for even myself, but you made them feel at ease from the moment you arrived. It was a bonus having the carpets/area rugs smell so good and also look so beautiful! I've used your services for quite some time now and each visit you continue…
100% Recommend this service. They are great.
We’re delighted with Rob’s Carpet Cleaning! Their method cleans all the way down to the base of your carpets/rugs and is much more thorough than Chem Dry. The customer service is fantastic! Cindy, the receptionist, was professional and friendly, answered all our questions, and gave us a confirmation call before the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 68 | $153–$315 |
| General carpet cleaning | 64 | $146–$303 |
| Pet stain & odor removal | 40 | $144–$260 |
| Upholstery cleaning | 16 | $170–$340 |
| Area rug cleaning | 13 | $158–$434 |
