How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORERob's Carpet Cleaning
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 307 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Rob's Carpet Cleaning for 5 kinds of job.
Rob's Carpet Cleaning for general carpet cleaning
Clear ✕All 64 Google reviews tagged “General carpet cleaning”
Had another visit by carpet cleaners from Rob’s Carpet Cleaning. It’s comforting to establish a relationship with a small business like Rob’s knowing I’ll get excellent service each time I schedule cleaning. Prices are super reasonable too.
They did a fabulous job cleaning the carpets in the whole house. Great customer service! Will use them again
Titus was professional, courteous, and did a wonderful job on our carpets. I called around to other carpet cleaning companies and Rob's offered the best price in town! Very happy with our decision!
Titus does great work pleasant person to speak with. Carpet always done right.
We needed carpet cleaning on a tight schedule and they did their best to accomodate, even referring other local cleaners they trust to try and help us get the timing we needed. Ultimately, we went with them because of the great customer service and the carpets turned out great!
Great experience. Great customer service and highly recommend.
We’ve used Rob’s 3 times and have always been pleased with the quality, friendliness and promptness.
I alway have Rob's clean my carpets! They are professional, responsive, on time and do a wonderful job!
Titus has cleaned our carpets for years. He does a fantastic job and is just the nicest person!
Titus is fantastic and we will absolutely be using this company again!
We had such a great experience with Rob’s Carpet Cleaning. Titus, the owner, came out himself and took amazing care of us. He cleaned our carpets, our linen couches, and even our giant beanbag chair that had cat urine on it. Not the easiest job, and he handled it like a pro. He even humored me by working on a few…
They weee able to work around my schedule pretty good to accommodate me in quicker for the holidays. They did a great job & even a little extra carpet cleaning that would’ve been an extra cost! Thank you! We will use them next time we need carpet cleaning!
They did a great job and affordable! Titus was nice and got the stains out! I will definitely use them again.
Easy scheduling, good prices, pleasant professional technician. Will use them again
Rob did a great job on my carpet! They were very easy to do business with and i will definitely will use them again!
Rob and his family are great people. Competitively priced and always do a fantastic job for us! I would recommend them to anyone.
Rob did a fantastic job getting my carpets cleaned!! They look brand new!!! Thank you!!
Titus was fast but very thorough, very friendly and the price was less than expected! Will definitely be calling again! =)
Polite and professional
I have tried various carpet cleaning services over the years and Rob's out did them all. Amazing job and great prices. Titus did such a great job! I am truly amazed. I have 2 dogs and now you can't even tell!
Rob’s has been my family’s go to for years. I’m on my own now and run a rental. After my last tenet moved out and I saw the mess they left behind, my first call was to my parents to get Rob’s info. Titus did such an amazing job. He got out a bright blue Gatorade stain that was left. He even got out a stain that was…
This company is great! I like to give my business to smaller, local companies and made an appointment with the owner of a different company. The guy just never showed! I had all my furniture moved already and was hoping against hope that I could find another company with an opening. My daughter suggested Rob’s. Sure…
Titus is amazing. We really enjoyed him. He is very personable and did a wonderful job on our carpets. Will certainly call again when we need further service. Thank you so much
Amazing job. Super friendly. Thank you
They are incredible easy to work with. They are always quick to respond when scheduling. Their work vs the price is outstanding. I highly recommend them.
The price was good and so was the service. We'll call them back when the carpets are ready to be cleaned again.
I will definitely be calling Rob's for all my future carpet and upholstery cleaning needs. Top notch job all the way around and awesome employees.
Great service and Kudos to Titus. He did a great job! I would highly recommend this company! Thank you again for a great service!
I usuall don't give reviews, but Robs carpet cleang deserves it!! Titus is super friendly, and does a fantastic job on my carpets every time! Wish I could give more than 5 stars!!
This is the 3rd time we’ve used Rob’s Carpet cleaning. We had them come out for 3 separate rentals and I have had no complaints. They’re on time and a great local company to do the job.
On time, friendly, efficient and thorough. We have used his business several times. Won’t have anyone else clean our carpets. Thanks Rob!
Titus is the best!! Thank you for always taking good care of us.
Titus is amazing, friendly, professional and he did a great job
Very thorough. Prompt friendly service. I would recommend them for all your carpet cleaning services.
Titus was awesome!!
This was my second time using Robs, both times the quality of work was fantastic. The first time I had one room and my couch done; Titus did solid work on the pet stains left in the rug of the bedroom and made the couch look new again. The second time all three bedrooms were done and the carpets look 10/10 (with the…
First time seeing/using Robs 10/10 would recommend.
You did an amazing job, Titus! I know my dog and 4 birds is a lot to work with for even myself, but you made them feel at ease from the moment you arrived. It was a bonus having the carpets/area rugs smell so good and also look so beautiful! I've used your services for quite some time now and each visit you continue…
100% Recommend this service. They are great.
We’re delighted with Rob’s Carpet Cleaning! Their method cleans all the way down to the base of your carpets/rugs and is much more thorough than Chem Dry. The customer service is fantastic! Cindy, the receptionist, was professional and friendly, answered all our questions, and gave us a confirmation call before the…
We had them clean the carpets for some of our apartments. They did an excellent job and had super fair pricing! We will use them again for sure.
Great service! Titus was very professional, knowledgeable and honest. Will definitely recommend this company!
The company is very responsive and able to schedule service in a timely manner. Titus was friendly, professional, and did a fantastic job. And the price is hard to beat! We will definitely use their services again in the future.
I raised two puppies in my house which had white polyester carpet and Titus was (amazingly) able to restore the carpet after so much puppy destruction! We were very happy with this carpet cleaning service.
Very professional and punctual. They took care of a pet smell I was not able to get rid of with a rented carpet cleaner. I will be using them in the future for all carpet cleaning needs.
Rob’s Carpet Cleaning is the best.Titus is very professional, positive, and does a fantastic job! I would highly recommend Rob’s.
My friend was a heavy smoker and her carpets were severely stained with nicotine and grime. Titus came in and had them looking great in no time! Ron's Carpet Cleaning is affordable and very professional and Titus does a superior job.
I highly recommend Rob's Carpet Cleaning. Titus was punctual, hard working, and did a great job cleaning our carpets. He was also extremely friendly and professional. This is an excellent company.
Wonderful experience with hard working young man, Titus. On time, great results, personable, pleasing. Rob’s will be my “go to” carpet cleaning service from now on!
Carpet cleaning was easy to schedule and they did an excellent job. Titus was efficient and effective! Highly recommend!
This company did a fantastic job on our carpets! First off, they worked us in on our schedule. Then Titus worked wonders on our older carpet with a few pee stains from our 7 month old puppy. Titus was kind, polite and sweet to our family and pets. Couldn’t have asked for better! Thanks Robs and Titus! Y’all do great work 💫⭐️✨🌟
Rob's got my back! Odor and staining was present and persistent from previous tenant's dogs after the initial cleaning, without pet treatment being requested. Titus came back a second time and recleaned all rooms with pet treatment at no charge! Impressed by the integrity and compassion of this company. Would highly recommend.
Rob was a miracle worker in eliminating stains I never thought would come out. I would highly recommend his services.
First time using Rob's Carpet Cleaning today and am happy we went with them! We have two dogs so we decided to add the pet treatment. Our carpets now look and smell great! We had a couple stains that are now gone. Titus, our technician, walked us through the whole process and was very informative and answered any…
Titus was spectacular he showed up prompt! He did a spectacular job we have 2 cats and my husband's a painter so there was a couple stains but Titus was able to get them up no problem. He was so nice and outgoing it was definitely refreshing to have such excellent customer service! I definitely would recommend 100%
Titus was here today and was just great. When he got here I was struggling with a clogged vacuum cleaner, and he fixed it for me! He was very knowledgeable, patient and thorough. He worked hard to make the rugs look new. I couldn’t be more pleased.
Rob showed up on time and did a fantastic job on our 9 year old carpet. Very courteous, polite and professional. We will definitely be using Rob's services again!
Titus did an amazing job cleaning my carpet! I have two golden retrievers...lots of dog hair! He also cleaned my office and removed some tough stains. TItus is very friendly and took extra precautions to be safe during this pandemic. The carpet is clean and fresh and looks terrific! I strongly recommend Rob's Carpet Cleaning!
This is my 3rd time using Rob's Carpet cleaning and I've been pleased with the results every time. Rob arrives on time, walks the house to note problem areas and is incredibly efficient. His prices are the best I've found for the service he renders. I have recommended him to friends and family with no hesitation. Thanks Rob (and Harrison)
Great job, very professional at a good price. Thank you for a great job! Kenny B
I was told Rob the owner was going to be the one to do it by Cindy. That did not occur. The person that arrived was not Rob, but a college student instead. He arrived on time, was personable, but did not wear a mask. Everyone else in the city has to wear a mask to do their job....but apparently not for this…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 68 | $153–$315 |
| General carpet cleaning | 64 | $146–$303 |
| Pet stain & odor removal | 40 | $144–$260 |
| Upholstery cleaning | 16 | $170–$340 |
| Area rug cleaning | 13 | $158–$434 |
