How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORERob's Carpet Cleaning
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 307 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Rob's Carpet Cleaning for 5 kinds of job.
Rob's Carpet Cleaning for pet stain & odor removal
Clear ✕All 40 Google reviews tagged “Pet stain & odor removal”
Had another visit by carpet cleaners from Rob’s Carpet Cleaning. It’s comforting to establish a relationship with a small business like Rob’s knowing I’ll get excellent service each time I schedule cleaning. Prices are super reasonable too.
They did a fabulous job cleaning the carpets in the whole house. Great customer service! Will use them again
Titus was professional, courteous, and did a wonderful job on our carpets. I called around to other carpet cleaning companies and Rob's offered the best price in town! Very happy with our decision!
Robs Carpet Cleaning is awesome! They came in and cleaned my father’s carpets beautifully, it’s a difficult situation as my father is elderly and is at the beginning of the end of his life. Rob was professional and super considerate of our situation. I’m a regional manager for property management and deal with…
We needed carpet cleaning on a tight schedule and they did their best to accomodate, even referring other local cleaners they trust to try and help us get the timing we needed. Ultimately, we went with them because of the great customer service and the carpets turned out great!
We use Rob's exclusively. I would highly recommend.
I gave been using Rob's Carpet cleaning for 5 years now. Titus is the best, he not inly does a great job cleaning my carpet, he does it with a great smile on his face.
I alway have Rob's clean my carpets! They are professional, responsive, on time and do a wonderful job!
Titus is fantastic and we will absolutely be using this company again!
Absolutely fantastic service and great prices. Titus is the sweetest guy and I would recommend him to anyone!
Rob and his family are great people. Competitively priced and always do a fantastic job for us! I would recommend them to anyone.
Rob did a fantastic job getting my carpets cleaned!! They look brand new!!! Thank you!!
Polite and professional
I have tried various carpet cleaning services over the years and Rob's out did them all. Amazing job and great prices. Titus did such a great job! I am truly amazed. I have 2 dogs and now you can't even tell!
Titus is amazing. We really enjoyed him. He is very personable and did a wonderful job on our carpets. Will certainly call again when we need further service. Thank you so much
Amazing job. Super friendly. Thank you
I will definitely be calling Rob's for all my future carpet and upholstery cleaning needs. Top notch job all the way around and awesome employees.
Great service and Kudos to Titus. He did a great job! I would highly recommend this company! Thank you again for a great service!
I usuall don't give reviews, but Robs carpet cleang deserves it!! Titus is super friendly, and does a fantastic job on my carpets every time! Wish I could give more than 5 stars!!
Titus is the best!! Thank you for always taking good care of us.
This was my second time using Robs, both times the quality of work was fantastic. The first time I had one room and my couch done; Titus did solid work on the pet stains left in the rug of the bedroom and made the couch look new again. The second time all three bedrooms were done and the carpets look 10/10 (with the…
First time seeing/using Robs 10/10 would recommend.
You did an amazing job, Titus! I know my dog and 4 birds is a lot to work with for even myself, but you made them feel at ease from the moment you arrived. It was a bonus having the carpets/area rugs smell so good and also look so beautiful! I've used your services for quite some time now and each visit you continue…
We’re delighted with Rob’s Carpet Cleaning! Their method cleans all the way down to the base of your carpets/rugs and is much more thorough than Chem Dry. The customer service is fantastic! Cindy, the receptionist, was professional and friendly, answered all our questions, and gave us a confirmation call before the…
We had them clean the carpets for some of our apartments. They did an excellent job and had super fair pricing! We will use them again for sure.
Great service! Titus was very professional, knowledgeable and honest. Will definitely recommend this company!
The company is very responsive and able to schedule service in a timely manner. Titus was friendly, professional, and did a fantastic job. And the price is hard to beat! We will definitely use their services again in the future.
I raised two puppies in my house which had white polyester carpet and Titus was (amazingly) able to restore the carpet after so much puppy destruction! We were very happy with this carpet cleaning service.
Very professional and punctual. They took care of a pet smell I was not able to get rid of with a rented carpet cleaner. I will be using them in the future for all carpet cleaning needs.
Rob’s Carpet Cleaning is the best.Titus is very professional, positive, and does a fantastic job! I would highly recommend Rob’s.
Rob's got my back! Odor and staining was present and persistent from previous tenant's dogs after the initial cleaning, without pet treatment being requested. Titus came back a second time and recleaned all rooms with pet treatment at no charge! Impressed by the integrity and compassion of this company. Would highly recommend.
Rob was a miracle worker in eliminating stains I never thought would come out. I would highly recommend his services.
First time using Rob's Carpet Cleaning today and am happy we went with them! We have two dogs so we decided to add the pet treatment. Our carpets now look and smell great! We had a couple stains that are now gone. Titus, our technician, walked us through the whole process and was very informative and answered any…
Titus was spectacular he showed up prompt! He did a spectacular job we have 2 cats and my husband's a painter so there was a couple stains but Titus was able to get them up no problem. He was so nice and outgoing it was definitely refreshing to have such excellent customer service! I definitely would recommend 100%
Wonderful company and service! Titus came by today and was so helpful with moving some of the furniture, due to my own back problems, and he did a fantastic job cleaning. Thank you so much! Will definitely be doing business again.
Titus did an amazing job cleaning my carpet! I have two golden retrievers...lots of dog hair! He also cleaned my office and removed some tough stains. TItus is very friendly and took extra precautions to be safe during this pandemic. The carpet is clean and fresh and looks terrific! I strongly recommend Rob's Carpet Cleaning!
Great job, very professional at a good price. Thank you for a great job! Kenny B
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 68 | $153–$315 |
| General carpet cleaning | 64 | $146–$303 |
| Pet stain & odor removal | 40 | $144–$260 |
| Upholstery cleaning | 16 | $170–$340 |
| Area rug cleaning | 13 | $158–$434 |
