Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Robert Burns II Photography & Videography, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Robert Burns II Photography & Videography, LLC

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 106 videographers · 5.0★ from 71 Google reviews

📞 Call (678) 982-6553Request a call backWebsite ↗

Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Robert Burns II Photography & Videography, LLC is better than 98% of videographers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Robert Burns II Photography & Videography, LLC is better than 98% of videographers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Robert Burns II Photography & Videography, LLC is better than 100% of videographers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Robert Burns II Photography & Videography, LLC is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Robert Burns II Photography & Videography, LLC is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Robert Burns II Photography & Videography, LLC is better than —% of videographers.–
—

Reviews for your job

Customers hired Robert Burns II Photography & Videography, LLC for 3 kinds of job.

Robert Burns II Photography & Videography, LLC for events and parties

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Events and parties”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Events and parties”

JoshLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Outstanding work from Robert and his high quality photography and videography team for a recent event I hosted in Charlotte. Robert brought multiple services seamlessly to the event - general event photos, personalized headshots, general event videography, tailored social content videography, lighting, sound, etc.…

Reasonable priceEvents and partiesHeadshots and portraits
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert is simply phenomenal! Not only did he capture every magical moment of our Hallowedding day with breathtaking precision, but he also made us feel like the most beautiful and special versions of ourselves. One of our favorite photos is of the groom and best man kneeling to the matriarch as she arrived,…

Customer photo from Ashley's review
Great priceEvents and partiesWedding and engagementFamily and group
adetayo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional. Full of energy and laughter. The make sure that everyone is engaged.

Reasonable priceEvents and partiesHeadshots and portraits

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wedding and engagement11—
Events and parties3—
Headshots and portraits3—

Compare with

PicMan Media L.L.C. logoPicMan Media L.L.C.Experts Score 99Charlotte · 5.00★Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer logoCharlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, VideographerExperts Score 98Charlotte · 5.00★Bhowmik Dave Films & Photography - Wedding Photographers & Videographers logoBhowmik Dave Films & Photography - Wedding Photographers & VideographersExperts Score 97Charlotte · 4.96★