Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Robert Burns II Photography & Videography, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Robert Burns II Photography & Videography, LLC

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 106 videographers · 5.0★ from 71 Google reviews

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Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Robert Burns II Photography & Videography, LLC is better than 98% of videographers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Robert Burns II Photography & Videography, LLC is better than 98% of videographers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Robert Burns II Photography & Videography, LLC is better than 100% of videographers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Robert Burns II Photography & Videography, LLC is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Robert Burns II Photography & Videography, LLC is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Robert Burns II Photography & Videography, LLC is better than —% of videographers.–
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Reviews for your job

Customers hired Robert Burns II Photography & Videography, LLC for 3 kinds of job.

Robert Burns II Photography & Videography, LLC for wedding and engagement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Wedding and engagement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Wedding and engagement”

Claudia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We couldn’t be happier with our experience working with Robert. From our engagement session through the wedding day, Robert brought a calm, confident, and genuinely positive presence that immediately put us at ease; which made a huge difference in easing any wedding-day nerves. What stood out most was how natural…

Great priceWedding and engagement
Shalini2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The Highlight wedding video was absolutely stunning and we loved it! I feel like I am relieving my wedding day all over again and it brings me great joy. Thank you for all your hard work and capturing all the special emotions and moments!

Reasonable priceWedding and engagement
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Working with Robert for our engagement photos was amazing! This was our first professional photography session, and he was so great about providing direction while making us feel comfortable. He worked with the venue we chose to coordinate all the details, do the entire experience was low stress and so much fun. The…

Reasonable priceWedding and engagement
Jaime2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

So pleased to work with Robert for our engagement photos and looking forward to our wedding in April! He chose a location which met our request for trees, but was also smart to choose a park by the water so we got several different photo options - - very fun energy and fast moving - - we got tons of options and it…

Wedding and engagement
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Robert Burns II Photography & Videography, LLC did a wonderful job on our wedding day! Robert is incredibly talented, and our photos turned out beautiful. We are so glad we booked with him and we highly recommend his services!

Great priceWedding and engagement
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Robert and his team were absolutely amazing to work with! From planning ahead of time to make sure that we had a plan to capture all of the photos that we wanted, to taking the actual wedding day photos, everything went smooth! He really helped to make it an amazing day! And the photos turned out beautiful as well!!

Great priceWedding and engagement
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert is simply phenomenal! Not only did he capture every magical moment of our Hallowedding day with breathtaking precision, but he also made us feel like the most beautiful and special versions of ourselves. One of our favorite photos is of the groom and best man kneeling to the matriarch as she arrived,…

Customer photo from Ashley's review
Great priceEvents and partiesWedding and engagementFamily and group
Stefan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had such an amazing experience working with Robert! The experience was incredible from start to finish. His energy made the shoot so fun and comfortable, and he came with creative ideas that really brought our photos to life. Communication was great throughout, and we were blown away when he delivered the edited…

Great priceWedding and engagement
EveLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Actually couldn’t ask for a better wedding photographer than Robert! His team was in all the right places at all the right times. He organized large groups of people and captured some incredible intimate moments. He was so nice and easy to work with too making us feel very comfortable at every step. Can’t recommend enough!!!

Wedding and engagement
Elliot7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert and his crew did our wedding and he was great! Professional, fun, organized, and incredibly easy to work with.

Wedding and engagement
AustinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert was awesome. He drove all the way from Charlotte to Boone, hiked a mountain with all his gear, and waited for us to get to the top before even starting. He didn’t rush us or complain, he was just super patient and down for whatever. He worked with me on everything I asked for and made the whole process really…

Great priceWedding and engagement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wedding and engagement11—
Events and parties3—
Headshots and portraits3—

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