How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty95−0.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERobert's Auto Service
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 467 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Robert's Auto Service for 8 kinds of job.
Robert's Auto Service for auto engine diagnostic
Clear ✕All 25 Google reviews tagged “Auto engine diagnostic”
Trustworthy and reliable. They were able to get my car in fast and fixed the problem that day! I will always use them and I appreciate the time they spend to explain what the repairs are and why they are needed.
It's always a pleasure to do business with Robert's, and they are the only Auto Repair service I trust to work on my car. The team is very friendly, helpful, honest, and are very trustworthy professionals, a hard working team that you can count on...and I have been since 1992!
I have been taking all of my vehicles to Robert’s for over 8 years since we moved to La Jolla and then PB (and two of my daughters do as well). They are honest, flexible and reliable. I highly recommend them for all of your car maintenance and repair needs. Just today, I needed a new battery and I was in and out in a flash. Love Robert’s!!!
This is my first visit. I moved recently to La Jolla. I checked with my mechanic up north who recommended Robert’s Auto Repair, also on Nextdoor and neighbors. Being AAA approved helped me to make this decision They treated me very professionally and wonderful customer service. Very busy garage and can understand…
Excellent mechanics, amazing service, friendly front office managers...what more can I say? Thanks for the great work, guys. 4.20.22 Robert’s did quality work yet again. Had to return my truck for a part malfunction, and they did excellent work under their warranty. Best auto shop innSD.
Very courteous, customer focused staff.
This is by far the best place I found in San Diego. I took my car to a few mechanics, including the dealership, and none could figure out the vibration/noise. Within an hour at Roberts, they figured it out and sent me video of the issue and communicated efficiently. Fair pricing, honest business. Highly recommend. Not easy to find in the PB area.
I’ve been using this repair shop for over 20 years and I’ve always been happy with their work. They are all really great people, and they are honest. I definitely would recommend them!
First time, recommended by neighbor Exceptional professionals and prompt high quality service. 10 stars out of 5 !
I can not recommend them enough. My Jeep had issues that the dealership could not figure out. Cristian and James the two service advisors stepped up big time and got to the route of the problem. James went above and beyond making sure I was taken care of. I will never go anywhere else. Trustworthy, reliable and competitive.
They were very thorough. They were very pleasant and professional. I will continue to use their services.
Polite, professional team. Fixed some issues that stumped other mechanics, very thankful
My car had a problem with an engine light and I didn’t hesitate to take the car back at Robert’s Auto Service. They did a deep check on the car to provide me with all the details from the problem PLUS they came up with 3 different options to fix the issue with the car. All that with the final estimates. I am not the…
Nice group of guys that are accommodating. Honest and didn't overcharge my service.
Robert’s is great. I would recommend them to anyone looking for a repair shop. They always go above and beyond.
I felt comfortable from the moment I dropped off my truck. The staff is very professional and informed me of the repairs each step of the way. I am a Satisfied Customer.
Our family has been using Robert's Auto for the last 15 years for all of our vehicles because they are honest, reliable, quick, experienced convienant and reasonable cost
Robert's, simply put, is one of the best independent shops in San Diego. My extended family has been going to them for GENERATIONS, with a variety of cars, from Honda's, Dodge's, Mazda's to a host of Volvo's, over the span of at least 30 years. With all these different cars, years of repairs and maintenance, lots…
Robert’s THE BEST!! Super courteous, knowledgeable and competent.
Before scheduling an appointment, I reviewed many auto service businesses in the San Diego area, and was most impressed with a near 5 out of 5 quality rating from nearly 1,000 individuals. So I decided to take a chance to have Robert's service my 2017 Mercedes C300 (I am always hesitant to go straight to the…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 52 | — |
| Auto engine diagnostic | 25 | — |
| Brakes | 19 | — |
| Battery | 18 | — |
| Engine repair | 16 | — |
| Vehicle Inspection | 14 | — |
| Brake service & repair | 13 | — |
