How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty95−0.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERobert's Auto Service
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 467 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Robert's Auto Service for 8 kinds of job.
Robert's Auto Service for brakes
Clear ✕All 20 Google reviews tagged “Brakes”
James at the front desk is extremely helpful...mechanics are well trained. Have. Been Working with Roberts for many years...and we have an antique Mazda that they have maintained for many years...Great service...honest assessments and good service all around. Keith is an excellent owner and stands by the work of his…
Excellent service! I really appreciate the ride to my home both ways. The driver was very friendly and polite!
Friendly, fair price, got me in and out same day, didn't try to sell me things I didn't need. Great first trip here, I'll be back.
Great customer service, good diagnostics and reasonable quotes. I feel reassured taking my car here. Would recommend.
Robert's is the best auto repair shop in San Diego. You could not find a more trustworthy, skilled and reliable team anywhere!
WOW! Christian took such great care of me. My car had TONS of things wrong with it and I didn't know where to start. He walked me through each and every one of the repairs needed, organized them in order of priority and gave me a very reasonable quote for getting all of the work done. For the amount of work that…
From the moment I called I got top notch customer service. James was very helpful and honest. I’m a local from here and live in Pacific Beach, this was very convenient. Well known business. * I actually would have drove here from another part of San Diego to get my service done. I got my Brakes done & my Air…
I’ve been using this repair shop for over 20 years and I’ve always been happy with their work. They are all really great people, and they are honest. I definitely would recommend them!
I brought in my 1994 Audi Cabriolet. Big Thanks to Terry, He persevered in getting my brakes working correctly. He stuck with it throughout some struggles and got the car back on the road. Much Appreciated.
I needed an emergency oil change that my car dealer could not provide. I went to Robert’s Auto Service on a recommendation from family. They were fully booked for the day but graciously slipped me in. The service was down timely and HALF the price of the car dealer. As I sat in the waiting room it was clear they…
Our family has been using Robert's Auto for the last 15 years for all of our vehicles because they are honest, reliable, quick, experienced convienant and reasonable cost
Robert's, simply put, is one of the best independent shops in San Diego. My extended family has been going to them for GENERATIONS, with a variety of cars, from Honda's, Dodge's, Mazda's to a host of Volvo's, over the span of at least 30 years. With all these different cars, years of repairs and maintenance, lots…
Robert's Auto Service is the best!
I brought my car in to checked out: it would make a weird thud sound upon acceleration (but very inconsistently) and I asked if they could check my brakes. Their customer service was outstanding and made me feel like I could trust them and their opinions. They called me a few days later and told me that from what…
Not the easiest to get in and out of, but conveniently located, good price, good time, clear and obvious. No hidden costs or charging me for something I don’t need. Great place, I’d recommend to anyone in the area.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 52 | — |
| Auto engine diagnostic | 25 | — |
| Brakes | 19 | — |
| Battery | 18 | — |
| Engine repair | 16 | — |
| Vehicle Inspection | 14 | — |
| Brake service & repair | 13 | — |
