How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty95−0.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERobert's Auto Service
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 467 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Robert's Auto Service for 8 kinds of job.
Robert's Auto Service for general repairs & maintenance
Clear ✕All 65 Google reviews tagged “General repairs & maintenance” · showing 20
Roberts Auto Service is the only place we will ever get our cars serviced! We have been saving hundreds of dollars by having my Lexus SUV serviced at Robert’s instead of the dealership! They know when all the recommended services are and promptly notify us when maintenance is needed. We just had another fabulous…
James at the front desk is extremely helpful...mechanics are well trained. Have. Been Working with Roberts for many years...and we have an antique Mazda that they have maintained for many years...Great service...honest assessments and good service all around. Keith is an excellent owner and stands by the work of his…
I started going to Robert’s Auto Service after a friend recommended them as an honest shop that does excellent work, and I’m so glad he did. I’ve been there several times for oil changes, and every experience has been great. Last weekend, my car suddenly started making some very strange noises on the highway.…
Came in with a window problem only to learn "user" error on my part! duh! fixed in 20 seconds at no cost except my ego but stayed for oil change and tire rotation. Recommendations on things to consider but no pressure to pull the trigger today. what a change from high pressure dealership service departments…
So helpful and quick!!! Thank you so much!
Good customer service. Extremely expensive. Rating would be higher if cost of service was lower.
I rarely give 5 stars for services I’ve paid for, But Robert’s Auto is exceptional. They did everything right! They were very professional and responsive to my needs related to my precious Volvo…my lifeline to the outer world. I highly recommend Robert’s.
These guys are top notch. Fast, always provide actual usable discounts for regular services like oil changes and multi-point inspections. And oh, HONEST. Definitely recommend Roberts Auto Service!!
It's always a pleasure to do business with Robert's, and they are the only Auto Repair service I trust to work on my car. The team is very friendly, helpful, honest, and are very trustworthy professionals, a hard working team that you can count on...and I have been since 1992!
It’s nice to take your car in and not worry that you’re gonna get back a whole bunch of negative things that need to be fixed. I like the Com this is what we suggest that you should do next no pressure that builds trust.
I’ve been a customer for the past 30 years. I trust the team at Robert’s and I have never been disappointed with quality of work , cost, or customer service. Highly recommended
Wonderful customer service!
I have been taking all of my vehicles to Robert’s for over 8 years since we moved to La Jolla and then PB (and two of my daughters do as well). They are honest, flexible and reliable. I highly recommend them for all of your car maintenance and repair needs. Just today, I needed a new battery and I was in and out in a flash. Love Robert’s!!!
Robert's is the best auto repair shop in San Diego. You could not find a more trustworthy, skilled and reliable team anywhere!
Great experience, definitely my go to mechanic from now on. Super friendly and very fair prices, he even shopped around to find the best price for the parts I needed. Highly recommended!
This is my first visit. I moved recently to La Jolla. I checked with my mechanic up north who recommended Robert’s Auto Repair, also on Nextdoor and neighbors. Being AAA approved helped me to make this decision They treated me very professionally and wonderful customer service. Very busy garage and can understand…
Very courteous, customer focused staff.
Honest, reasonable, communicative We’ve been taking our vehicles to Robert’s Auto for some time now for everything from oil changes and tune ups to major repairs. They have always been reliable, honest, friendly, professional, and very easy to work with. The estimates are on target, and the work done in a timely…
The guys here are amazing and so sweet. Loved how quick they were with my car. Thank u!!
I brought my 2016 Chevy Tahoe here for an oil change, brake fluid flush/change, and to check why the "service 4x4" message was appearing intermittently. They were able to diagnose the issue with the transfer case motor for the 4x4 and the replacement part and labor cost was very reasonable. The oil change and brake…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 52 | — |
| Auto engine diagnostic | 25 | — |
| Brakes | 19 | — |
| Battery | 18 | — |
| Engine repair | 16 | — |
| Vehicle Inspection | 14 | — |
| Brake service & repair | 13 | — |
