How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty95−0.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERobert's Auto Service
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 467 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Robert's Auto Service for 8 kinds of job.
Robert's Auto Service for general repairs & maintenance
Clear ✕All 65 Google reviews tagged “General repairs & maintenance”
Roberts Auto Service is the only place we will ever get our cars serviced! We have been saving hundreds of dollars by having my Lexus SUV serviced at Robert’s instead of the dealership! They know when all the recommended services are and promptly notify us when maintenance is needed. We just had another fabulous…
James at the front desk is extremely helpful...mechanics are well trained. Have. Been Working with Roberts for many years...and we have an antique Mazda that they have maintained for many years...Great service...honest assessments and good service all around. Keith is an excellent owner and stands by the work of his…
I started going to Robert’s Auto Service after a friend recommended them as an honest shop that does excellent work, and I’m so glad he did. I’ve been there several times for oil changes, and every experience has been great. Last weekend, my car suddenly started making some very strange noises on the highway.…
Came in with a window problem only to learn "user" error on my part! duh! fixed in 20 seconds at no cost except my ego but stayed for oil change and tire rotation. Recommendations on things to consider but no pressure to pull the trigger today. what a change from high pressure dealership service departments…
So helpful and quick!!! Thank you so much!
Good customer service. Extremely expensive. Rating would be higher if cost of service was lower.
I rarely give 5 stars for services I’ve paid for, But Robert’s Auto is exceptional. They did everything right! They were very professional and responsive to my needs related to my precious Volvo…my lifeline to the outer world. I highly recommend Robert’s.
These guys are top notch. Fast, always provide actual usable discounts for regular services like oil changes and multi-point inspections. And oh, HONEST. Definitely recommend Roberts Auto Service!!
It's always a pleasure to do business with Robert's, and they are the only Auto Repair service I trust to work on my car. The team is very friendly, helpful, honest, and are very trustworthy professionals, a hard working team that you can count on...and I have been since 1992!
It’s nice to take your car in and not worry that you’re gonna get back a whole bunch of negative things that need to be fixed. I like the Com this is what we suggest that you should do next no pressure that builds trust.
I’ve been a customer for the past 30 years. I trust the team at Robert’s and I have never been disappointed with quality of work , cost, or customer service. Highly recommended
Wonderful customer service!
I have been taking all of my vehicles to Robert’s for over 8 years since we moved to La Jolla and then PB (and two of my daughters do as well). They are honest, flexible and reliable. I highly recommend them for all of your car maintenance and repair needs. Just today, I needed a new battery and I was in and out in a flash. Love Robert’s!!!
Robert's is the best auto repair shop in San Diego. You could not find a more trustworthy, skilled and reliable team anywhere!
Great experience, definitely my go to mechanic from now on. Super friendly and very fair prices, he even shopped around to find the best price for the parts I needed. Highly recommended!
This is my first visit. I moved recently to La Jolla. I checked with my mechanic up north who recommended Robert’s Auto Repair, also on Nextdoor and neighbors. Being AAA approved helped me to make this decision They treated me very professionally and wonderful customer service. Very busy garage and can understand…
Very courteous, customer focused staff.
Honest, reasonable, communicative We’ve been taking our vehicles to Robert’s Auto for some time now for everything from oil changes and tune ups to major repairs. They have always been reliable, honest, friendly, professional, and very easy to work with. The estimates are on target, and the work done in a timely…
The guys here are amazing and so sweet. Loved how quick they were with my car. Thank u!!
I brought my 2016 Chevy Tahoe here for an oil change, brake fluid flush/change, and to check why the "service 4x4" message was appearing intermittently. They were able to diagnose the issue with the transfer case motor for the 4x4 and the replacement part and labor cost was very reasonable. The oil change and brake…
I’ve been using this repair shop for over 20 years and I’ve always been happy with their work. They are all really great people, and they are honest. I definitely would recommend them!
First time, recommended by neighbor Exceptional professionals and prompt high quality service. 10 stars out of 5 !
I can not recommend them enough. My Jeep had issues that the dealership could not figure out. Cristian and James the two service advisors stepped up big time and got to the route of the problem. James went above and beyond making sure I was taken care of. I will never go anywhere else. Trustworthy, reliable and competitive.
I just want to say this business is outstanding. The alternator on my truck was going out and affecting my battery. I pulled up as they were so busy. I talked to Christian and he said it could be a couple days. I called around to enterprise to see if I could get a rental but there was nothing for days in the whole…
Last week was my first experience at Roberts Auto, and I can't recommend them enough. I had a general inspection completed after an oil change at another shop left me wondering about all kinds of potential repairs. Keith was so nice; He was a good listener, and patient from the moment of my first phone call - full…
I’ve been taking all of my vehicles to them for years. They are always professional, courteous and do quality work at a fair price. I recommend them to everyone I know
Polite, professional team. Fixed some issues that stumped other mechanics, very thankful
Always so nice and professional. They are always available when I need them!
Have used Roberts’s for 20 years. Most honest Mechanics in San Diego. Five Stars ⭐️
I needed service on my Fiat 125 Spider and the dealer in Carlsbad wouldn’t set appointment times. I called Robert’s and they said they would be happy to do my scheduled maintenance. I got an appointment very quickly, they explained everything they were going to do and gave me a very reasonable quote. They called to…
Robert’s is great. I would recommend them to anyone looking for a repair shop. They always go above and beyond.
Good value and usually excellent service. Would have been better if service consultant had reviewed past and present “recommended service” with me rather than indicating I had declined…which I had not. I only noticed when I was reviewing the fine print on check-out.
I have a 2001 Ford Expedition. The air conditioner went out. I took it to Robert's, they diagnosed the problem, and they fixed it at a very reasonable cost. They will get my business in the future.
I felt comfortable from the moment I dropped off my truck. The staff is very professional and informed me of the repairs each step of the way. I am a Satisfied Customer.
Our family has been using Robert's Auto for the last 15 years for all of our vehicles because they are honest, reliable, quick, experienced convienant and reasonable cost
Robert's, simply put, is one of the best independent shops in San Diego. My extended family has been going to them for GENERATIONS, with a variety of cars, from Honda's, Dodge's, Mazda's to a host of Volvo's, over the span of at least 30 years. With all these different cars, years of repairs and maintenance, lots…
The right-rear passenger power window refused to budge, up or down. It happened to be down at the time so something had to be done. I've been taking our cars to Roberts for several years now and, as anticipated, everything was taken care of to my satisfaction. Always friendly and professional, the crew at Roberts…
I've been a customer for 29-years with my 1988 Madza RX7 convertible. They go above and beyond in servicing my car. Staff are experts in the business, able to fully explain the service performed, and the nicest people one could encounter. I highly recommend Robert's Auto Service.
Thank you James and staff. I always get great honest professional service here. Highly recommend this auto service business
My truck died and AAA recommended Robert's which was close to home, so had it towed there. I suspected a fuel pump, which they confirmed and replaced. Dropped it late Friday afternoon and it was ready the following Tuesday. All good! I only selected 4 out of 5 because I never give 5's.
Professional and courteous. Not trying to upsell. On time and quick
My car's control arms and sway bar links were in bad shape. I took my car to them and got those parts replaced the next day. My car stopped making those annoying loud creaking noises every time I turn or hit a speed bump. The mechanic done an excellent job, quality work for a fair price. Will definitely do business…
Robert's Auto Service is the best!
I took my 24 year old 1996 Jeep Grand Cherokee with 117,000+ miles for mechanical make over. James adeptly ordered the proper parts and team installed quickly. Now under the hood mechanics is working well. Good guys!
Excellent auto shop and service. Professional with good communication.
Took my older vehicle in for 120K service, and the intake person reviewed what needed to be done (per the manufacturer's suggested list) and provided an estimate which turned out to be very accurate. Halfway through the maintenance they did find additional work needed to be done, which could not have been foreseen,…
I have struggled to find a good mechanic in San Diego but I no longer have to search. The team at Robert’s was kind, super fast, and extremely fair and straightforward with the work my car actually needed. Did not nickel and dime me. Fixed broken exhaust, two wheel bearing replacements, and oil change. Finally a trustworthy mechanic! Thank you!
Robert’s auto service is great! Way cheaper than the dealership and they give you a AAA discount too if you have that (make sure to bring in your card because you’ll have to slide it). They get busy so I suggest making an appointment!
helpful, transparent, and excellent prices!
Excellent professional service.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 52 | — |
| Auto engine diagnostic | 25 | — |
| Brakes | 19 | — |
| Battery | 18 | — |
| Engine repair | 16 | — |
| Vehicle Inspection | 14 | — |
| Brake service & repair | 13 | — |
